01 - SOW - 705 CTS DVS Tech Refresh Phase 1_v5.docx

STATEMENT OF WORK

705 CTS Bldg. 942 DMOC Virtualization Suite Technology Refresh: Phase 1

Part 1

General Information

The Contractor shall furnish hardware and software materials, labor, equipment, supervision training, documentation and on-site support necessary to execute the first phase of a technology refresh for the Virtualization Suite of the 705 Combat Training Squadron (CTS), at Kirtland Air Force Base, New Mexico. The Contractor shall meet all requirements discussed in this Statement of Work.

The Contractor shall comply with all applicable Defense Federal Acquisition Regulation Supplement (DFARS) provisions and other U.S. Government regulations concerning the procurement of information technology equipment and components. Specifically, the Contractor is prohibited from procuring any IT equipment, system, or service that is manufactured by, or contains components from, any company owned or operated by the government of a foreign country that is a known adversary of the United States, as defined by the Department of Defense and in accordance with DFARS 225.770-2, DFARS 225.7012-1, DFARS 225.7601, and other relevant sections. The Contractor must ensure that all IT equipment procured for use in this contract is free from cyber threats and vulnerabilities that could be presented by foreign-sourced components and must provide a supply chain risk management plan that details the measures taken to ensure compliance with these requirements. Failure to adhere to these stipulations may result in the rejection of supplied equipment, termination of the contract, and potential legal and financial consequences.

1.0 General: This contract encompasses the provision of comprehensive services for Phase 1 of the 705th Combat Training Squadron (705 CTS) Distributed Mission Operations Center (DMOC) Virtualization Suite (DVS) Technology Refresh. The scope of work includes the delivery, installation, and configuration of the required hardware and software, as well as the provision of thorough training for 705 CTS personnel and the creation of detailed documentation to support the operational deployment and maintenance of the refreshed systems. The contractor shall ensure that all deliverables meet the specifications and performance criteria established for this phase of the technology refresh initiative.

1.1 Background: The 705th Combat Training Squadron requires an upgrade to its server hardware infrastructure to replace the existing, obsolete equipment. The DVS of the 705 CTS is structured into three distinct compute clusters: Infrastructure (INF), Server (SRV), and Virtual Desktop Interface (VDI). The focus of this Statement of Work (SOW) is on the modernization of the INF cluster. Presently, the INF Cluster is composed of a Dell Avamar Gen-4T M1200 Storage Node, a Dell Data Domain 6300, and four Dell R640 servers. These components have reached their End-of-Life (EOL) and must be replaced in accordance with Department of the Air Force (DAF) IT Regulations and the 2019 DAF Chief Information Officer (CIO) Memorandum on IT Hardware. Additionally, the existing hardware no longer meets the performance requirements due to increased workloads and the evolving mission needs of the 705 CTS. Consequently, this refresh must not only replace the outdated equipment but also enhance the overall compute capacity and capabilities to support current and future operational demands.

1.2 Objectives: The Contractor is tasked with supplying and installing the following server hardware to modernize the existing Infrastructure (INF) Cluster: one (1) Dell PowerStore 500T storage array, one (1) Dell PowerProtect Data Manager (PPDM) Appliance 5500, four (4) Dell VxRail VE660F Server Blades for enhanced compute capabilities, three (3) Dell PowerEdge R760 Server Blades, two (2) Dell PowerSwitch S5248F-ON switches, and one (1) Dell PowerSwitch N3248TE-ON switch. The contractor shall integrate these seven (7) hardware components into one (1) server rack with two (2) relevant rack-power distribution units (rPDUs) provided by the contractor at an offsite facility, also furnished by the contractor, the contractor will not integrate the R760s and instead ship those as separate items. Upon successful configuration, the contractor will be responsible for the secure transportation of the server rack to Kirtland Air Force Base (AFB), where it will undergo preliminary processing by the 377th Air Base Wing (ABW) Cyber Office. Subsequent to this processing, the server rack will be delivered to the 705 CTS for final installation in room 128, designated in this contract as the 'Server Room.' Post-installation, the contractor will conduct comprehensive training for the 705 CTS personnel on the operation, maintenance, troubleshooting, disaster recovery, and patch management of the new server hardware. An onsite contractor representative will provide this training and remain available for a period of seventeen weeks following the successful hardware installation to offer support and guidance to the 705 CTS. Furthermore, the contractor will furnish all requisite documentation for the seven hardware components, detailing procedures for operation, maintenance, troubleshooting, disaster recovery, and patching. This documentation will serve as a reference to ensure the sustainability and resilience of the server infrastructure. The contractor's obligations under this contract will be executed in strict adherence to the terms and conditions stipulated herein.

1.3 Scope: This contract outlines the requirements for the technical refresh of the Air Force Modeling and Simulation Training Data Center, serving the 705th CTS. The scope of this contract includes the procurement, delivery, installation, configuration, and integration of state-of-the-art server hardware and associated components to replace the existing Infrastructure (INF) Cluster, which is critical to the Distributed Mission Operations Center (DMOC) Virtualization Suite (DVS). The contractor shall provide the specified server hardware, including storage arrays, data management appliances, server blades, and network switches, as detailed in the preceding sections of this SOW. The contractor is also responsible for the provision of a server rack and the preparation of the hardware at an offsite facility. Following the offsite configuration, the contractor will transport the server rack to Kirtland Air Force Base for initial processing and then to the designated Server Room within the 705 CTS facilities for final installation. In addition to hardware provisioning, the contractor is required to deliver comprehensive training to 705 CTS personnel on the new systems' operation, maintenance, troubleshooting, disaster recovery, and patch management. The contractor must ensure that the training is thorough and equips the 705 CTS personnel with the necessary skills to effectively manage and sustain the refreshed infrastructure. The contractor will also provide complete documentation for all hardware and software delivered under this contract, including but not limited to user manuals, maintenance guides, troubleshooting steps, disaster recovery protocols, and patching instructions. The scope of this contract also encompasses ongoing support for a period specified within the contract terms, during which the contractor will provide technical assistance and guidance to ensure the successful adoption and utilization of the new systems. The contractor is expected to execute all tasks in compliance with Department of the Air Force IT regulations, the 2019 DAF CIO Memorandum on IT Hardware, and any other applicable federal, state, and local laws and regulations. The contractor must also adhere to the highest standards of cybersecurity and supply chain risk management throughout the duration of the contract. The successful completion of this contract will result in a robust, modernized, and secure Modeling and Simulation Training Data Center capable of supporting the evolving mission requirements of the 705 CTS and enhancing the effectiveness of their training operations.

1.4 Period of Performance Installation: The period of performance for this contract shall commence upon contract award and will be executed in accordance with the following projected timeline and phased approach:

1.4.1. Phase 1: Pre-Installation Planning and Offsite Configuration (Contract Award to 45 Business Days). The Contractor Project Manager will initiate pre-installation planning immediately following contract award. This phase includes the configuration and integration of the server rack and rPDUs with the seven specified hardware components at the contractor's offsite facility.

1.4.2 Phase 2: Delivery and Preliminary Inspection (45 Business Days to 55 Business Days). The fully configured and integrated server rack will be delivered to Kirtland AFB for inspection by the 377th Air Base Wing (ABW) and subsequently, 705 CTS staff will transport the products to the DMOC for inventorying.

1.4.3. Phase 3: Installation (55 Business Days to 65 Business Days). The contractor will install the server rack in the Server Room within the 705 CTS's building 942. This phase includes all necessary hardware setup and initial system configuration to prepare for validation testing.

1.4.4. Phase 4: Validation and Training (65 Business Days to 145 Business Days). Government validation of the installation will be conducted through Acceptance Testing of Virtual Systems. Concurrently, the contractor will provide comprehensive onsite training to 705 CTS personnel on the operation and maintenance of the new hardware. An onsite support member consultant will be available to assist the 705 CTS as needed.

1.4.5. Phase 5: Documentation Hand-off and Site Cleanup (145 Business Days to 150 Business Days). Upon successful validation and training, the contractor will hand over all relevant hardware documentation to the 705 CTS and perform site cleanup, marking the conclusion of the installation and setup process.

The actual delivery and installation window is anticipated to start between October 2024 and December 2024 and end between May and July of 2025. The contractor will coordinate with the 705 CTS Point of Contact (POC) to schedule specific installation dates following the receipt of materials. Each phase must be completed before proceeding to the next to ensure a seamless transition and maintain project integrity.

1.5. Warranty: The Contractor is required to provide a comprehensive written warranty for all hardware delivered under this contract. This warranty shall cover any deficiencies and failures attributable to poor workmanship and/or material defects.

1.5.1. Remedial Action: In the event of any deficiencies, failures, or damages directly caused by the Contractor's performance, the Contractor shall, at no additional cost to the Government, promptly correct such issues. This obligation includes all necessary repairs, replacements, or other corrective measures to ensure that the hardware conforms to the contract requirements.

1.5.2. Inspection and Acceptance: The Government Project Officer from the 705th CTS, or a designated 705 CTS DMOC Virtualization Suite (DVS) PoC, is responsible for inspecting and accepting the work.

1.5.3. Inspection Standards: The inspection will evaluate the hardware and work area based on criteria of workmanship, completeness, and cleanliness. The Contractor is responsible for ensuring that the work area is left in a clean and orderly state upon completion of the work, and that the hardware is fully functional and meets all contract specifications.

1.5.4. Warranty Documentation: Upon completion of the work, the Contractor shall furnish all warranty documentation to the Government Project Officer. This documentation must detail the warranty coverage, terms, and instructions for reporting any issues during the warranty period.

1.6 General Information:

1.6.1 Place of Performance: The work is to be performed at Building 942, 4500 Aberdeen Drive SE, at Kirtland Air Force Base, NM, 87117.

1.6.2 Hours of Operation: The Contractor is responsible for conducting business between the hours of 0730- 1630 Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Recognized Federal holidays resulting in closures can be found at opm.gov. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks detailed within this Statement of Work when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.3 Base Access: All commercial trucks must enter through the contractor’s gate located just before the intersection of Gibson and Carlisle. In accordance with Kirtland Air Force Base, base entry procedures must adhere to delivery vehicle process requirements mandated by Kirtland Air Force Base. Supplier shall coordinate with the 705 CTS POC, Lt Conor Devlin, Phone: 505-853-0876 and Base Security to gain permissions to access the base. Gate hours of operation are 0600-1800. Once at the gate, the driver must be able to show:

· Current vehicle registration.

· Current Proof of Insurance.

· A valid and current Driver’s License for the driver.

· A valid and current Driver’s License or other State Identification for any passenger(s) in the vehicle.

· A Bill of Lading which includes the Air Force installation name, date of anticipated delivery, and specific destination information.

1.6.4 Post Award Conference: Reserved.

1.6.5 Contractor Project Manager: The Contractor shall assign a Project Manager who shall be responsible for the overall management and coordination of this contract. The Project Manager shall act as the primary point of contact for the Government and shall have full authority to act on behalf of the Contractor for all contract-related activities. The member that the Contractor provides as the Project Manager must at least have a SECRET Level Clearance, be a United States Citizen, and must be able to pass a USAF Criminal Background check, the Contractor will supply all relevant personnel’s personal information for verification by the 705 CTS Security office. The Project Manager’s responsibilities are as follows: Oversee all aspects of the project to ensure compliance with the contract terms and conditions, Coordinate with the Government Project Officer and other key stakeholders to ensure clear communication and timely resolution of issue, Ensure that all deliverables meet the quality standards and are submitted on schedule, Manage the project team, including subcontractors, to ensure effective performance and adherence to the project plan, Provide regular status reports and updates to the Government Project Officer as required by the contract. The Project Manager shall be available during normal business hours and as needed to meet project milestones and deadlines. Any planned absences must be communicated to the Government Project Officer with reasonable advance notice, and a qualified alternate must be designated to act in the Project Manager's absence. In the event that the Contractor's Project Manager becomes unavailable due to resignation, illness, or other unforeseen circumstances, the Contractor must propose a replacement with equivalent qualifications and experience within 3 business days. Any substitution of the Project Manager is subject to the Government's approval. The Contractor shall provide the name, phone number, and email address of the Project Manager to the Government Project Officer upon contract award and shall keep this information current throughout the life of the contract.

PART 2

DEFINITIONS & ACRONYMS

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 Deliverable: Anything that can be physically delivered and / or installed and /or services rendered as per this Scope of Work, and associated attachments.

2.1.4 Quality Assurance (QA): Reserved.

2.1.5 Quality Control (QC): Reserved.

2.1.6 Subcontractor: Reserved.

2.1.7 Work Day: The number of hours per day the contractor provides services in accordance with the contract.

2.1.8 Work Week: Monday through Friday, unless specified otherwise.

2.2 Acronyms: These acronyms may or may not apply to this Scope of Work.

ABW – Air Base Wing, 377th APOC – Alternate Point of Contact CTS – Combat Training Squadron, 705th DMOC – Distributed Missions Operations Center DVS – DMOC Virtualization Suite KO - Contracting Officer POC - Point of Contact

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 Government Furnished Items and Services:

3.1 Services:

3.1.1 Regulations: The Government will coordinate with the Civil Engineering Office on base to comply with proper building, electrical/power and safety code in regard to the installation of the new Server Rack and accompanying power requirements.

3.1.2 Maintenance: The Government will contact the manufacturer when maintenance issues arise and perform routine maintenance of server hardware as necessary.

3.2 Facilities: The Government will provide the necessary workspace for the contractor to stage materials on site and/or within the facility.

3.3 Utilities: The Government will provide electricity and water. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after use.

3.4 Materials: The contractor will make the Government POC aware of any additional materials needs that arise prior to and during the installation of the new Rack.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 Contractor Furnished Items and Responsibilities:

4.1 General: The contractor shall furnish purchased equipment required to perform work under this purchase and service.

4.2 Secret Facility Clearance: The work under this contract will take place in a secure environment. Contractors will be required to adhere to the security protocols and guidelines established for the facility. Contractors shall be accompanied by a designated 705th CTS Point of Contact (POC) at all times while within the secured work area. The POC will provide necessary guidance and ensure compliance with security procedures. Prior to accessing the secure facility, all contractors shall receive a comprehensive security briefing. This briefing will cover the security rules, regulations, and guidelines that must be followed while working in Building 942. Contractors are responsible for strictly adhering to the security guidelines outlined during the security briefing. This includes, but is not limited to, proper handling of classified information, safeguarding of sensitive materials, and adherence to access control procedures. Upon completion of the security briefing, contractors will be issued a badge by the 705 CTS security team. This badge will grant access to the secure facility for the duration of the project. Contractors must visibly display their badges at all times while within the facility.

4.3 Materials: To match the existing IT infrastructure of both the DVS and the 705 CTS’s wider Battlespace the Contractor will furnish Dell hardware. Any inability to meet this condition must be immediately brought to the attention of the Government POC. All materials, supplies, and equipment provided by the Contractor must meet the specified quality standards and comply with applicable regulations and industry best practices. The Contractor shall ensure that the furnished materials are suitable for their intended purpose and are compatible with the Dell hardware and existing IT infrastructure. If the Contractor encounters any challenges or limitations in meeting the material requirements specified in this section, it is their responsibility to promptly notify the Government POC. This will allow for timely resolution and potential adjustments to the project plan, if necessary.

4.3.1 VxRail VE-660: The specific hardware configuration and quantities are found in attachment 1.

4.3.2 Power Protect Data Manager 5500: The specific hardware configuration and quantities are found in attachment 2.

4.3.3 PowerStore 500T: The specific hardware configuration and quantities are found in attachment 3.

4.3.4 PowerSwitch N3248TE-ON: The specific hardware configuration and quantities are found in attachment 4.

4.3.5 PowerSwitch S5248F-ON: The specific hardware configuration and quantities are found in attachment 5.

4.3.6 Server Rack and Rack-PDUs: The specific hardware configuration and quantities are found in attachment 6

4.3.7 PowerEdge R760: The specific hardware configuration and quantities are found in attachment 7.

4.4. Services: The contractor shall render the following services:

4.4.1 Installation:

4.4.1.1 Project Management: The Contractor shall assign a qualified Project Manager who will serve as the primary point of contact (POC) for the Government. The Project Manager will interface with the Government and execute this contract in accordance with industry-standard Project Management principles. The Contractor's Project Manager shall adhere to the following activities throughout the installation services:

1. The Project Manager will be responsible for managing the initiation, planning, execution, and closure of the project. This includes coordinating the resources required for successful project delivery.

2. The Project Manager will work closely with the 705th CTS assigned single point of contact to coordinate project tasks and the resources assigned to complete those tasks.

3. The Project Manager will act as the single point of contact for all project communication and escalations. They will ensure effective and timely communication between the Contractor's Installation Services Team and the 705 CTS stakeholders.

4. The Project Manager will determine the engagement process and schedule, taking into consideration the project requirements and timelines.

5. The Project Manager will develop a high-level Project Plan that includes critical path events and milestones. This plan will serve as a roadmap for the successful execution of the project.

6. The Project Manager will conduct a kickoff meeting to review the project scope, expectations, communication plans, and the availability of required resources.

7. The Project Manager will conduct periodic status meetings to review the project's progress, address any issues, and identify potential risks. The frequency of these meetings will be mutually agreed upon by the 705 CTS and the Contractor's Installation Services Team.

8. The Contractor's Project Manager will coordinate the project closeout activities, ensuring that all deliverables are completed, and necessary documentation is provided to the Government.

4.4.1.1.1 Project Planning: The Contractor's Installation Service Project Manager (PM) will act as the primary point of contact for the 705th CTS and will be accountable for the delivery of services. The PM's responsibilities include:

1. Project Oversight: Ensuring adherence to project timelines, allocation of resources, and monitoring of risks and issues. Coordinating project activities to guarantee that deliverables are produced and finalized according to the schedule stipulated in this Statement of Work (SOW).

2. Communication: Providing weekly email updates to the 705 CTS, confirming the receipt of all hardware at the Contractor's rack-buildout facility. These updates will detail the equipment nomenclature, model number, and quantities received. Incorporating any additional information or changes to the reporting cadence upon mutual review and agreement between the Contractor and the 705 CTS.

3. Collaboration and Documentation: The Contractor's team, including the Sales representative, Project Manager (PM), Rack Engineer (RE), and Configuration Engineer (CE), will collaborate with the 705 CTS to accurately document and capture the technical requirements of the 705 CTS. These requirements will be detailed in the "Engineering Rack Build Document" and the "Systems Requirements Document" (SRD), which will be provided by the Contractor.

4. Validation and Verification: The 705 CTS is responsible for reviewing, validating, and verifying the accuracy of the requirements by approving the Rack Build Document and returning it to the Contractor.

4.4.1.1.2 Project Management Expected Outline: What follows is a brief outline of the expected process flows the Contractor and Contractor Project Manager (PM) will follow:

1. Selection of Project Manager: The Contractor will select a qualified Project Manager and promptly notify the 705th CTS of this selection.

2. Review and Documentation: The Contractor/PM will thoroughly review the 705 CTS' order and gather all relevant documentation for each hardware or service.

3. 705 CTS Kickoff Meeting: The Contractor PM will hold a kickoff meeting with the 705 CTS, design engineers, and members of the Contractor account team to review the order and ensure a shared understanding of the project requirements.

4. Technical Walkthrough and Design Meeting: The Contractor PM will schedule a technical walkthrough and initial design meeting for each type of hardware to ensure alignment between the project requirements and the proposed design.

5. Design Review and Deployment Readiness: The 705 CTS will provide necessary project and design planning inputs. Once the 705 CTS indicates that they have completed inputting design information, the Contractor PM will schedule a meeting with design engineers to review and determine if the project is ready for deployment.

6. Installation Dates: If the project is deemed ready for deployment, the Contractor PM will request installation dates that meet the needs of the 705 CTS.

7. On-Site Deployment: The Contractor PM, along with the installation team members or partners, will go on-site to the 705 CTS to deploy the hardware.

8. Closure Meeting and Hand-Off: Once the Contractor installation team has completed their work, the Contractor PM will hold a closure meeting to verify the successful deployment. The Contractor PM will guide the 705 CTS into the next phase of the purchase, which includes hand-off to the on-site support members, training, follow-on equipment documentation, and standard support.

4.4.1.2 Offsite Rack Buildout: The objective of this service is to provide comprehensive planning, coordination, physical installation, cabling, and labeling (including Ethernet, InfiniBand, and power cables per unit), power-up testing, and configuration of the Contractor-supplied products into the Contractor supplied data center server cabinet (also referred to as rack) with two relevant Rack-PDUs. Upon completion of the integration service, the Contractor will provide a detailed document that includes the rack name, server type, service tag, and U-location of all installed Contractor-supplied products. This document will serve as a comprehensive inventory and reference for the installed equipment. Subsequently, the fully populated rack will be securely packaged and shipped to the 705th CTS defined location inside the Distributed Mission Operations Center (DMOC) situated on Kirtland Air Force Base, New Mexico. The Contractor will ensure that the rack is delivered to the 705 CTS DMOC office, providing inside delivery for a seamless handover.

4.4.1.2.1 Rack Configuration: The Contractor shall execute custom cabling and labeling in accordance with the specific directives and inputs provided by the 705th CTS. This process includes:

1. Procurement and Utilization of Materials: The Contractor is responsible for procuring standard Cat6 cables, power cords, and necessary rack accessories such as filler panels, lacing bars, plenum, and shelving. These materials are integral to the solution. The Contractor will prioritize the use of brand and types of materials that are readily available and compatible with the selected hardware and rack configuration, avoiding the use of non-native components.

2. Specialty Cables: The Contractor will provide additional specialty cables, including but not limited to InfiniBand, Fiber, SAS, 10GbE, and locking power cables. These will be procured as part of the hardware order.

4.4.1.2.2 Hardware Configuration inside Contractor Supplied Rack: The Contractor will perform logical configuration of the hardware as it is being installed into the Contractor provided data center server rack, this includes and is not limited to:

1. Perform HW Health check (i.e., amber lights, Dead-On-Arrival (DOA)).

2. Check/Flash BIOS, iDRAC, FCB/FT Firmware.

3. Electronically Verify Elevation per Rack Design

4. Topology Testing (Networking & Smart PDU only)

5. Apply Custom BIOS Settings

6. Apply Asset Tagging utilizing 705 CTS provided hardware tags.

7. Set Raid Arrays

8. iDrac Enablement (IPv4 networking, VLAN, Host Name, User Accts)

9. Switch Code Load (Firmware/OS)

10. Switch Configuration (S5248F-ON and N3248TE-ON, ToR/Mgmt, Spine/Leaf)

11. VxRail Image (for four VxRail VE-660 using DoD standard Host-Baseline-Images provided by the 705 CTS)

12. Storage Configuration (Power Store 500T-- Switch/Zone; Array FW & Config; Mgmt Tools; Reporting)

13. Data Protection Configuration (PPDM 5500)

4.4.1.2.3 Hardware Integration into Contractor Supplied Rack: The Contractor shall adhere to the following standardized procedure for the installation of purchased equipment into the Contractor-supplied server rack:

1. Inspection and Preparation: Unpack and conduct a thorough inspection of all new hardware components prior to installation to ensure they are free of damage and defects.

2. Initial Hardware Check: Power on all hardware to perform an initial system boot-up. Verify that there are no amber lights or other fault indicators present, indicating potential issues.

3. Integration and Configuration: Proceed with integration tasks and configurations in strict accordance with the 705th CTS approved Engineering Rack Build Document and Systems Requirements Document.

4. Hardware Installation: Securely mount all necessary hardware components, including rails, brackets, and trays, within the rack.

5. Visual Documentation: Capture and provide fifteen (15) to twenty (20) high-definition photographs of the completed rack build to the 705 CTS via a secure FTP site for review and approval.

6. Rack Power Distribution Units (rPDUs): Install Rack Power Distribution Units (rPDUs) onto the rack as required for the appropriate power configuration of the server hardware.

7. Cable Installation and Routing: Install and neatly route power cables to the server. Install and route network cables (including Cat 6, Infiniband, Fiber, SAS, 10GbE, as applicable) to the servers.

8. Labeling: Clearly label all network and power cables by device, and label all other hardware components as necessary for identification and maintenance purposes.

9. Cable Management: Organize, group, and secure cables in a manner that maintains order and facilitates easy access to servers and switches.

10. Validation: Conduct a comprehensive server and rack validation as outlined in Section 4.4.1.1.1 ‘Project Planning’ and Section 4.4.1.2.4 ‘First Inspection of the Integrated Rack’.

11. Documentation Update: Upon completion of the rack build and validation, update the rack configuration document with the following details and provide it to the 705 CTS before shipping:

a. Rack Name/Label

b. Device Type/Label

c. Rack Unit Location

d. Service Tag/Serial Numbers

e. MAC Addresses

4.4.1.2.4 First Inspection of the Integrated Rack: Upon completion of the server rack buildout and hardware integration by the Contractor, the following steps will be taken to facilitate the 705th CTS validation and inspection:

1. Photographic Evidence: The Contractor shall submit fifteen (15) to twenty (20) high-definition photographs of the completed rack build to the 705 CTS via a secure FTP site for preliminary review.

2. Asset Documentation: The Contractor is required to provide the 705 CTS with the final asset report, which includes detailed information as specified in the "Integration of Hardware into Contractor Supplied Rack" section, subsection "4.4.1.1.5 Integration of Hardware into Contractor Supplied Rack".

3. Adjustments and Corrections: The Contractor shall implement any minor adjustments or corrections as directed by the 705 CTS following their review of the photographic evidence and asset documentation. In the event that the 705 CTS's feedback necessitates extensive rework that cannot be classified as minor adjustments, the production of the rack will be temporarily halted. During this pause, the Contractor must prepare and submit a redesign proposal or Change Management record for approval by the 705 CTS before resuming rack production.

4.4.1.2.5 Shipping of the Integrated Rack: Upon receiving confirmation from the 705th CTS that the integrated server rack meets all requirements and is ready for shipment, the Contractor shall proceed with the following steps:

1. Final Inspection and Quality Assurance: Conduct a comprehensive final inspection and quality check of the server rack in accordance with the approved quality control documentation. Ensure that all components are secure and that the rack is fully functional.

2. Packaging for Shipment: Package the server rack using corner board protection and wrap it in a shipping solution designed for safe transport. This includes the use of a shock pallet, which incorporates high-density foam to mitigate the risk of damage during transit.

3. Loading and Securing for Transport: Load the packaged server rack onto an "air ride" suspension truck using a hand jack to ensure a smooth transportation experience. Secure the rack within the truck using lattice bands and load locks to prevent movement during the journey.

4. Delivery to Kirtland AFB: Transport the server rack to the specified location, the 377th Misson Support Group, within Kirtland Air Force Base (AFB) as designated by the 705 CTS. Coordinate with the relevant members of the 377th Air Base Wing (ABW) to facilitate equipment inspection upon arrival.

a. Kirtland AFB Shipping Location: The location the integrated is to be shipped to on Kirtland AFB is: Bldg 1010, Rm 157, 4600 Randolph Ave SE, Kirtland AFB, NM 87117. The Ship TO POC is: 377 Misson Support Group/SC, 505-853-3215

4.4.1.2.6 Delivery of the Integrated Rack: Upon successful inspection of the integrated server rack by the 377th Mission Support Group/Communications Squadron (MSG/SC), the 705th CTS will coordinate the transportation of the rack to the Distributed Mission Operations Center (DMOC) at Building 942. The Contractor's responsibilities are as follows:

1. Unloading and Installation: Upon arrival at the DMOC Building 942, and following the guidelines set forth in the 705 CTS approved site survey document, the Contractor will unpackage and depalletize the server rack from the shock pallet. The Contractor will then move the server rack to its final position within the datacenter.

a. Exclusions:

i. The Contractor is not responsible for any structural modifications to the datacenter rack, including positioning into elevated shelving or flooring, or permanently attaching the rack to existing structures through bolting.

ii. The Contractor is not required to down stack, move, or remove existing hardware or obstacles that may impede the delivery area.

iii. The Contractor is not to engage in the plugging in or powering up of hardware.

iv. The Contractor is not expected to remain onsite for any post-delivery acceptance testing that the 705 CTS may conduct.

2. Disposal of Packaging Materials: The Contractor must dispose of all packaging materials associated with the delivery. This includes the complete removal of the shipping solution and any waste generated from unpackaging the server rack. All disposal actions must be completed before the transportation carrier departs from the 705 CTS premises.

4.4.1.2.7 Delivery Completion: Upon the successful delivery of the integrated server rack, the following procedure will be observed to formalize the acceptance of the delivery:

1. The Contractor's transportation carrier is required to secure a formal sign-off from the designated 705th CTS POC.

2. The sign-off will be documented on all relevant Bill of Lading (BOL) or manifest forms as proof of delivery and acceptance by the 705 CTS.

3. This acknowledgment of delivery by the 705 CTS POC will authorize the carrier to complete the delivery process and depart from the premises.

4.4.1.3 Field Deployment: This section outlines the procedures for deploying the integrated server rack within our data center server room. It encompasses the physical installation of the server rack, establishing connections to our existing network infrastructure, and the comprehensive setup of both the server hardware and software components. The process is designed to ensure that the server rack is seamlessly integrated into our data center environment, fully operational, and ready to support our network's requirements. Detailed steps include the careful handling and positioning of the server rack, meticulous cable management for network connectivity, and the systematic configuration of the server's hardware and software according to our data center standards and protocols.

4.4.1.3.1 Overview: The Contractor is tasked with delivering a comprehensive set of services ("the Services") as detailed in this document. These Services include the provision of pre-populated server racks, which have been assembled with the specified hardware options purchased by the 705th CTS. The primary goal of these Services is to ensure the successful power-on and initial operation of the server rack and all associated Contractor-supplied products. This process commences once the server racks have been transported from the Contractor's Rack Integration Facility to the designated location identified by the 705 CTS.

4.4.1.3.2 Detailed Description: Upon delivery of the server racks to the 705th CTS, the Contractor's deployment team will execute the following installation and testing protocols:

1. Positioning and Safety Confirmation: Confirm that each server rack is positioned in the pre-designated location as specified by the 705 CTS. Ensure that each rack is secure and stable, with wheels locked and leveling feet properly deployed to prevent movement.

2. Power Connection Verification: Verify that all server racks are correctly connected to the site's power supply. For rack servers, loosen two shipping screws per server to facilitate sliding servers out if necessary for maintenance or inspection.

3. System Power-Up and Fault Check: Power up all Contractor-supplied products and conduct an initial system boot to confirm operational status. Check for any visible fault indicators upon startup. In the event of a fault indicator, engage in standard industry troubleshooting procedures. If further assistance is required, the Contractor's Field Engineer will promptly contact Dell ProSupport through the designated online tool or by phone for guidance. Dell ProSupport will coordinate any additional troubleshooting, repairs, replacements, or maintenance, including the dispatch of resources for a secondary visit if necessary.

4. Network Configuration: Set up the IP address for the CNC / iDRAC (Integrated Dell Remote Access Controller) using parameters provided by the 705 CTS.

4.4.1.3.2.1 VxRail VE-660: The Contractor is responsible for the following comprehensive deployment services for the Dell EMC VxRail VE-660 at the 705th CTS:

1. Deployment Planning: Collaborate with the 705 CTS to develop and finalize a Deployment Plan. Ensure acceptance and accuracy of the current Dell Virtual SAN (DVS) configuration details within the plan. Document the proposed architecture, including the integration of the four VxRail Servers, in the Deployment Plan.

2. Pre-Deployment Validation: Conduct pre-deployment checks to confirm compliance with physical sizing, power, electrical, and networking requirements for the installation of the four-node cluster.

3. vCenter and Site Preparation: Verify that the DVS's current vCenter is compatible with VxRail deployment specifications. Confirm that the equipment is correctly positioned onsite with all power and cabling prerequisites satisfied.

4. Equipment Inspection and Deployment: Unpack and inspect the four VxRail servers for any defects or damages upon arrival. Deploy the four VxRail VE-660 Nodes and Cluster, ensuring proper racking, cabling, connection to the top-of-rack (ToR) switch, and power-up procedures.

5. Configuration and Integration: Configure the VxRail cluster according to the 705 CTS's integration requirements with the DVS. Enable Data-At-Rest Encryption (DARE) on the vSAN datastores using the VMware approved Key Management Server (KMS).

6. Network Connectivity and Validation: Configure and validate IP network connectivity for the four VxRail Servers. Assess the 705 CTS environment and Battlespace (BSP) Network readiness for the deployment of the VxRail Servers.

7. Deployment Verification and Review: Complete a thorough deployment verification process. Conduct a deployment review meeting to discuss the deployment outcomes.

8. Knowledge Transfer and Cleanup: Provide a basic Knowledge Transfer session to the 705 CTS staff. Dispose of all used packaging materials in the designated trash and recycling facilities.

9. Documentation Delivery: Deliver a comprehensive Deployment Plan. Provide a Deployment Verification document. Compile an As-Deployed Configuration Report. Produce a VxRail STIG (Security Technical Implementation Guide) Assessment Index.

4.4.1.3.2.2 Power Protect Data Manager 5500: The Contractor is tasked with the following deployment services for the Dell EMC Power Protect Data Manager 5500 (PPDM 5500) at the 705th CTS:

1. Deployment Planning: Collaborate with the 705 CTS to create and finalize a Deployment Plan. Ensure acceptance and verify the accuracy of the current DVS Backup Systems, including the Data Domain 6300 and Avamar Appliance configuration details. Document the proposed PPDM architecture within the Deployment Plan.

2. Pre-Deployment Validation: Conduct pre-deployment checks to ensure all physical sizing, power, electrical, and networking requirements are met for the PPDM installation.

3. vCenter and Site Preparation: Validate that the DVS's current three vCenters are compatible with PPDM deployment specifications. Confirm that the PPDM equipment is correctly positioned onsite with all power and cabling prerequisites satisfied.

4. Equipment Inspection and Deployment: Unpack and inspect the PPDM for any defects, damages, or other issues upon arrival at the 705 CTS. Deploy and configure the PPDM, ensuring proper racking, cabling, connection to the top-of-rack (ToR) switch, and power-up procedures.

5. Configuration and Integration: Configure the PPDM and relevant protection policies according to the 705 CTS's requirements for integration with the DVS. Deploy PPDM Proxies to the DVS vCenters.

6. Network Connectivity and Validation: Configure and validate IP network connectivity for the PPDM. Assess the 705 CTS environment and Battlespace (BSP) Network readiness for the PPDM deployment.

7. Backup and Restore Test: Perform one PPDM Backup and Restore Test to confirm functionality after installation.

8. Deployment Verification and Review: Complete a thorough deployment verification process. Conduct a deployment review meeting to discuss the deployment outcomes.

9. Knowledge Transfer and Cleanup: Provide a basic Knowledge Transfer session to the 705 CTS staff. Dispose of all used packaging materials in the designated trash and recycling facilities.

10. Documentation Delivery: Deliver a comprehensive Deployment Plan. Provide a Deployment Verification document. Compile an As-Deployed Configuration Report. Produce a PPDM STIG (Security Technical Implementation Guide) Assessment.

4.4.1.3.2.3 PowerStore 500T: The Contractor is responsible for the following deployment services for the Dell EMC PowerStore 500T at the 705th CTS:

1. Deployment Planning: Collaborate with the 705 CTS to create, coordinate, review, and finalize a Deployment Plan. Ensure acceptance and verify the accuracy of the current DVS Data Store Systems and configuration details. Document the proposed architecture with the PowerStore 500T in the Deployment Plan.

2. Pre-Deployment Validation: Conduct pre-deployment checks to verify that all physical sizing, power, electrical, networking configuration, and other requirements are met for the installation of the PowerStore 500T.

3. vCenter and Site Preparation: Configure and validate the DVS's current three vCenters and twenty-two ESXi Hosts and vSAN zoning to meet the requirements for PowerStore 500T deployment. Confirm that the PowerStore 500T equipment is correctly positioned onsite with all power and cabling prerequisites satisfied.

4. Equipment Inspection and Deployment: Unpack and inspect the PowerStore 500T for any defects, damages, or other issues upon arrival at the 705 CTS. Deploy and configure the PowerStore 500T, ensuring proper racking, cabling, connection to the top-of-rack (ToR) switch, and power-up procedures.

5. Configuration and Integration: Deploy and configure the PowerStore 500T and relevant Protection Zones according to the 705 CTS's requirements for integration with the DVS. Validate the 705 CTS Environment for PowerStore 500T deployment and the 705 CTS Battlespace (BSP) Network Readiness. Configure and validate IP network connectivity of the PowerStore 500T. Connect 705 CTS-supplied ESXi hosts using FC, iSCSI, or NVMe transport protocols or a combination thereof. Provision storage data for each of the DVS's twenty-two ESXi hosts. Validate connectivity from storage to each of the twenty-two hosts. Validate the hosts' access to the provisioned storage volumes.

6. SupportAssist Configuration and Testing: Configure and test SupportAssist direct connect to the DVS's existing gateways.

7. File Transfer and Access Test: Perform one PowerStore 500T File Transfer and Access Test to validate functionality following the installation and configuration.

8. Deployment Verification and Review: Complete a thorough deployment verification process. Conduct a deployment review meeting to discuss the deployment outcomes.

9. Knowledge Transfer and Cleanup: Provide a basic Knowledge Transfer session to the 705 CTS staff. Dispose of all used packaging materials in the designated trash and recycling facilities.

10. Documentation Delivery: Deliver a comprehensive Deployment Plan. Provide a Deployment Verification document. Compile an As-Deployed Configuration Report. Produce a PowerStore 500T STIG (Security Technical Implementation Guide) Assessment.

4.4.1.3.2.4 PowerSwitch N3248TE-ON and PowerSwitch S5248F-ON: The Contractor shall develop and finalize a Deployment Plan in collaboration with the 705 CTS, ensuring the accurate documentation of the current DVS Data Store Systems and their configurations. This plan will detail the proposed network architecture incorporating one Dell EMC PowerSwitch N3248TE-ON and two Dell EMC PowerSwitch S5248F-ON, collectively referred to as the three PowerSwitches. Prior to deployment, the Contractor is responsible for validating that all prerequisites, including physical dimensions, power specifications, network configurations, and other essential criteria, are satisfied for the installation of the three PowerSwitches.

Integration with the existing multi-vendor environment, specifically the Battlespace Cisco Networking architecture, is crucial. The Contractor must confirm compatibility between the provided Cisco switches and the three PowerSwitches, ensuring that the current networking architecture can support the new deployment. Additionally, the Contractor will verify that the DVS's existing infrastructure, which includes three vCenters and twenty-two ESXi Hosts, is adequate for the PowerSwitches' integration. Upon arrival at the 705 CTS, the Contractor is tasked with inspecting the equipment for any damage or defects and confirming that the site is prepared with the necessary power and cabling infrastructure.

The deployment process involves physically installing the three PowerSwitches—racking, cabling, and establishing connections to the relevant Battlespace Switches, followed by powering up. The Contractor will ensure proper network connectivity within the 705 CTS Battlespace, both within and adjacent to the equipment rack.

Once deployed, the Contractor will configure the three PowerSwitches to align with the 705 CTS's operational requirements, including network readiness and environmental compatibility. This includes setting up IP network connectivity, port insertion, cable connections, IP address assignment for management ports, license installation, and firmware upgrades to meet Battlespace Environment standards.

For Layer-2 network configurations, the Contractor will execute the following: VLAN setup (up to 100 per switch), Link Aggregation Groups, switch stacking, storage traffic configurations (iSCSI, DCB, FCoE), VLT or MLAG setup, and the configuration of TACACS, Radius server, Spanning Tree, SNTP, SNMP, SMTP, and telemetry (excluding collector). SmartFabric services will be enabled and configured for VxRail connectivity.

Layer-3 network routing configurations will include: static or dynamic routing protocols (RIP, OSPF, BGP), IP addressing on VLANs or Interfaces, multicast support (IGMP, PIM), access control statements, QoS for…