PWS - Blood Products and Testing_WBAMC_FY26 Follow-On.pdf

STATEMENT OF WORK (SOW) / PERFORMANCE OF WORK STATEMENT (PWS)

William Beaumont Army Medical Center, Transfusion Services, Fort Bliss, Texas

1. DESCRIPTION OF WORK: William Beaumont Army Medical Center (WBAMC) is in need of a non-personal services contract for blood and blood products, as well as testing services. Contractor must provide access to blood centers across the United States to ensure availability of product; no direct supplier will be accepted. Contractor must be certified by either AABB or CAP accrediting agencies and follow all regulatory standards of AABB and FDA for the manufacture and distribution of blood products. Contractor will provide courier service for product delivery in validated transport containers, with orders filled within 1, 4, or 24 hours of original request, according to priority assigned by WBAMC. Prior to product being shipped, WBAMC will have the opportunity to decline any blood product not meeting their needs, to include inventory requirements and remaining shelf-life.

2. ESTIMATED VOLUME for base and option years of performance.

3. PERIOD OF PERFORMANCE: The government contemplates a base performance period from 01 April 2026 – 31 March 2027, and four (4) twelve-month option periods until 31 March 2031.

Period of Performance:

Base: 01 April 2026 – 31 Mar 2027 Option 1: 01 April 2027 – 31 Mar 2028 Option 2: 01 April 2028 – 31 Mar 2029 Option 3: 01 April 2029 – 31 Mar 2030 Option 4: 01 April 2030 – 31 Mar 2031

4. DELIVERY: Contractor proposal will include all shipping and/or transaction fees. Products will be delivered to the following location until the new facility becomes operational:

Current Location:

William Beaumont Army Medical Center Blood Bank, Department of Pathology 18511 Highlanders Medics St Pathology room H3202 Ft Bliss Tc 79906

ITEM

INFORMATION

ANTICIPATED

VOLUME / YEAR

Apheresis Platelets 200

Red Blood Cells – Leuko Reduced 320

Fresh Frozen Plasma 50

Pooled Cryoprecipitate 60

4.1. Prioritization of orders will be assigned by WBAMC staff during ordering. Deliveries will be made according to the following categories:

5. INVOICES AND PAYMENT INFORMATION: Payment will be made by Defense Finance and Accounting Service, (DFAS Indianapolis), Indianapolis, IN (address in Block 18a), after receipt of services. Contractor submits their 2-n-1 invoice in the Wide Area Workflow (WAWF) system for payment. The Contracting Officer's Representative (COR) shall verify for acceptance to be submit to DFAS Indianapolis. Government Payment will only be authorized for services actually rendered.

Advance payments under this contract are not authorized.

6. CONTRACTOR REQUIREMENTS:

6.1. The performance by the contractor technician/courier, the quality of services rendered, and any documentation or written material in support of same, shall be subject to continuous inspection, surveillance and review for acceptance by the COR or designated representative. Other performance evaluation factors will be monitored that are not quantified by numerical measurements, Contractor technician relationship with hospital staff/Government contracting personnel and compliance with hospital policy and procedures.

6.2. The Contractor shall notify its employees of the United States Government's zero tolerance policy described in paragraph (b) of FAR clause 52.222-50 "Combating Trafficking in Persons" and the actions that will be taken against employees for violations of this policy.

6.3. Contractor must provide 24/7 phone support for all inquiries and ordering.

6.4. The Contractor shall not hire off-duty Government employees who serve as inspector or COR in their Government position, or any other persons whose employment would result in a conflict of interest.

6.5. If any network connections are proposed, Contractor shall follow Army Regulation 25-1, “Army Knowledge Management and Information Technology, AR 25-2, “Cybersecurity,” and DoD 6025.18-R, DoD Health Information Privacy Regulation. Contractor shall provide information for the Risk Assessment Analysis to the Government for all networking IT applicability.

6.6. The Contractor is responsible for the conduct of his/her employees. All services shall be provided in accordance with established standards, principles, and ethics of the profession and applicable professional specialty organizations, and shall ensure the highest regard to patient dignity.

6.7. Contractor shall ensure that its personnel do not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR, who will relay them to the MTF Commander. There shall be no interviews, comments, or any other response without the knowledge and approval of the MTF Commander. Other than routine inquiries from external agencies, all other inquiries and complaints shall be brought to the attention of the Government.

Priority Delivery Timeframe

Routine 24 Hours

As Soon As Possible (ASAP) 4 Hours

STAT 1 Hour

6.8. Complaints will be validated by the COR and be reported in writing to the Contracting Officer and the Contractor for action, if it constitutes a failure to perform, as determined by the Government. The Contractor shall have no more than one substantiated complaint for each period of performance.

6.9. Contractor Representation. The Contractor shall designate a Contract Officer Technical Representative (COTR) for the contract. The COTR shall be the only authorized representative of contractor authorized to discuss with the COR, any and all sustainment services required by the contract and ensure response to requests for performance of the contract. The COTR shall have the authority to make decisions for the Contractor. The Contracting Officer or the COR shall be notified promptly whenever the POC changes. COTR shall be submitted no later than 10 days after award of contract, and shall include as a minimum name, title, and telephone number.

6.10. The Contractor shall comply with applicable federal, state, and local laws and regulations.

6.11. Removal of contract personnel. At any time during the performance of this contract, the Contracting Officer may direct the contractor to immediately remove any contract personnel whose actions or impaired state raises reasonable suspicion that clear and present danger of physical harm exists to a patient, other contract personnel, government personnel, or to the impaired individual. This provision will be used in emergency situations only and not for the purpose of bringing performance issues or other non-urgent concerns to the attention of the contractor.

6.12. The contractor shall comply with OTSG/MEDCOM Policy Memo 13-062, Policy for Reporting Incidents of Sexual Assault and Sexual Harassment under the Sexual Assault Prevention and Response Program (SHARP), 12 Nov 2013. The SHARP reporting requirements apply only to knowledge obtained by contractor personnel while performing services under this contract.

The contractor shall require all employees with knowledge of an incident of sexual assault occurring on a Government facility, to include a Government leased facility, where the contractor is providing services under this contract, to report the incident to the contractor who shall immediately (within 24 hours) report the incident in writing to the government's COR. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals.

7. PERFORMANCE REQUIREMENTS SUMMARY MATRIX:

PERFORMANCE

REQUIREMENT

PERFORMANCE

STANDARD

PERFORMANCE

LEVEL

SURVEILLANCE

METHOD

1. Contractor shall provide telephone support 24 hours per day, 7 days per week.

SOW Para. 6.3.

Provides telephone support 24 x 7 as required.

Meets - 100% based on the number of calls placed each month.

Continuous monitoring.

Technical Evaluator Monitors

2. Replacement of any products not meeting WBAMC’s needs before shipping.

SOW Para. 1.

Declined products not shipped to WBAMC

Meets – 100%

Technical Evaluator Monitors

3. Contractor delivers products within 1, 4, or 24 hours after delivery is requested, according to priority assigned by

WBAMC.

SOW Para. 4.1.

Products delivered as required.

Meets – 100% Review of delivery documents. Technical Evaluator Monitors

4. Product shipping performed using validated transport containers.

SOW Para. 1.

Shipments meet packaging and temperature requirements upon receipt.

Meets – 100% based on Each shipment of products.

Inspection upon receipt.

Technical Evaluator Monitors

5. WAWF/Payment

SOW Para. 5.

Vendor must submit payment request within 2 weeks of receiving order at WBAMC.

Vendor must submit itemized invoice to accompany the request for payment.

Meets – 100% COR

6. OTSG/MEDCOM

Policy Memo 13-062 for Sexual Harassment and Sexual Assault reporting.

SOW Para. 6.12.

Policy for Reporting Incidents of Sexual Assault and Sexual Harassment under the Sexual Assault Prevention and Response Program (SHARP) within 24 hours of incident.

100% compliance COR documentation and program review.

Any non- compliance must be brought to the immediate attention of the KO.

End of document.