PWS_Attachment_1.pdf
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Performance Work Statement
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PERFORMANCE WORK STATEMENT (PWS)
Electronic Warfare (EW) 17E Training Support Bridge Contract
Part 1 General Information
1. GENERAL: This is a non-personal services contract to provide 17E Instructional Support as well as EW Range Operations for the Cyber School, Cyber Center of Excellence (CCoE), Fort Gordon, Georgia.
This effort will support the Cyber School in conducting U.S. Army Electronic Warfare training. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.
1.1 Description of Services/Introduction: The contractor shall provide Instructional Support for the U.S.
Army Cyber School. The estimated staffing matrix can be found in Technical Exhibit 2. All Instructors associated with this effort shall instruct, update, and revise products in accordance with (IAW) Training and Doctrine Command (TRADOC) Regulation 350-70, TR PAM 350-70 Series (1-16) and all applicable regulations, Cyber School Training Development Standard Operating Procedures (SOP), and Higher Headquarters Guidance. All updated and revised products shall be submitted to the Government for review, approval, and submission to the appropriate agencies. Products shall be reviewed for educational soundness, conformance with the schools training philosophy, adherence to MOS training strategy, accuracy, deficiencies, and compliance with published guidance. In updating and revising products the instructors shall plan, organize, and carry out special studies, analysis, and evaluations effecting resident and nonresident training. The contractor shall provide EW Range Operations personnel to facilitate training at the EW range for all EW courses listed in this PWS as well as the 17E Senior Leader Course (SLC) and 17E Advanced Leader Course (ALC). Range operations shall be performed by a blended workforce of Military and Contract personnel. The contractor shall conduct the EW Range for a minimum of 35 iterations, excluding range rehearsals. Systems to be trained and duration of training shall be identified in the course POIs. These requirements are used to enhance the use of current and emerging technologies in all three Army training domains (institutional, operational, and self-development).
Personnel shall be phased-in IAW paragraph 1.6.17 of this PWS. Material updated and revised shall facilitate adult learning through modern training techniques and methodologies and shall be Government-owned. Contract personnel shall meet the standards outlined IAW the requirements and deliverables of this acquisition. Except for property and services specified as government furnished, the contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform instructional support as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.
1.2 Background: The Cyber School was established to provide trained 17 series personnel (17A, 17C, 17E, 17B, 170A, and 170B) that support the Army’s Cyberspace Electromagnetic Activities (CEMA) Operations across USCYBERCOM, ARCYBER, and Electronic Warfare unit’s missions. Additionally, the Cyber School has the goal of providing equipment, faculty, and an environment that build Soldiers’ skills and abilities while encouraging a culture of aggressive self-development. As stated in Self Development for Cyber Warriors (Conti, Caroland, Cook, Taylor) "Aggressive self-development is a critical task for the cyber warfare professional. No matter the quality, formal training and education programs age poorly when facing the relentless advance of technology and agile adversaries. Self-development serves as a continuous complement to formal training and fosters the currency and depth of expertise a world class cyber workforce demands." In January 2009, the Army approved the first increment of the EW Military Occupational Specialty (MOS) and EW Functional Area (FA) authorizations supplemented by additional EW Additional Skill Identifier (ASI) 1J and 1K positions for units from the Army Service Component Command to the Company level. Subsequently, in October 2015 the responsibility for EW training was transferred from the Fires Center of Excellence to the Cyber Center of Excellence (CCoE). The CCoE established the U.S. Army Cyber School with the Electronic Warfare Training Detachment (EWTD) as a tenant unit located at Fort Sill, Oklahoma. Additionally, the EW Functional Area (FA29), the 290A EW
Warrant Officer and the 29E EW Non-Commissioned Officer were re-designated as AOC 17B, MOS 170B, and MOS 17E, respectively. The EWTD will transition from Fort Sill, OK to be permanently located at Fort Gordon, GA during the life of this contract. This contract is to bridge the training capability gap for the 17E Advanced Individual Training (AIT) Courto ensure force projections are maintained while the courses are modernized and moved to the Cyber School campus at Fort Gordon, GA.
1.3 Objectives: This effort shall provide Electronic Warfare (EW) instructor/writer support for the Cyber School at Fort Gordon, Georgia. Support shall include 17E AIT instruction and courseware refinement, conducting rehearsals, and providing range support for all EW range operations. Contractor personnel shall demonstrate model behavior and professionalism at all times. Support will be conducted at a clearance up to SECRET.
1.4 Scope: This contract is focused on instruction of the 17E AIT, , and EW range operations, and shall also support EW course content update and revision for the Cyber School. The Contractor shall hire and maintain the proper mix of certified instructors IAW with this PWS. Additionally, the Contractor shall provide up to six (6) qualified instructors / range facilitators at various times throughout the period of performance (POP) for the duration of the contract to support Training Resource Arbitration Panels (TRAPs) and/or surge classes if/when they occur (Optional Surge CLINS). Instructor certification times for Optional CLINS will depend on individual contract requirements, however, 60 calendar days is the normal certification lead time for all EW specific instructors (Surge Option CLINS). When possible, the Contractor shall receive 30 to 60 calendar days of notification lead time in the event an optional Surge CLIN is utilized/exercised.
1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and one (1) 12-month option year. The Period of Performance reads as follows:
Base Year 7 January 2020 – 6 January 2021 Option Year 1 7 January 2021 – 6 January 2022 Option Year 2 7 January 2022 – 31 July 2022 (7 Months)
1.6 General Information
1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall utilize personnel who possess the knowledge, skills, attributes, and experience to support Cyberspace Operations EW training IAW all relevant regulations, requirements, and SOPs to include USCYBERCOM J7, National Cryptologic Training System (NSA standards per DoDI 3305.09), and DoD Cybersecurity Workforce Framework (i.e. DoD 8570 or 8140) training standards. The initial Quality Control Program (QCP) shall be delivered with the contractor’s proposal. After contract award, three copies of a comprehensive written QCP shall be submitted to the Contracting Officer and Contracting Officer’s Representative within 30 days of start date and within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.
1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.6.3 Recognized Holidays: The contractor is not expected to perform services on federal holidays.
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day
President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day
1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0800 to 1700 Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Shift work may be required. Anticipated shift schedule is as follows:
Day Shift: 0800-1700 Swing Shift: 1530-0030 Midnight Shift: 2300-0800
1.6.4.1 In the event that personnel assigned to this contract are required for early/late/weekend school retraining of students or needed for classroom observation, the anticipated hours are:
Alternate Day Shift: 0630-1030 and 1500-1900 Alternate Swing Shift: 1300-1700 and 1900-2300 Alternate Midnight Shift: 2100-0100 and 0300-0700 Weekend Shift: 0830-1330 on Saturdays, with five hours shifted from weekday work
1.6.4.2 In the event personnel supporting EW training are required for early/late/weekend instruction or range operations, the anticipated hours shall be shifted from the weekday work.
1.6.4.3 These operating hours and days may vary based on the requirements of the agency. Contractor personnel work schedules may be “flexed” to meet the training needs of the Cyber School for weekend and extended duty periods during regular training and exercises, while still adhering to the standard five-day work week. Overtime will not be authorized.
1.6.5 Place of Performance: The work to be performed under this contract will be performed at various locations within the Cyber School located on Fort Gordon, Georgia. Contractors may be required to travel to participate in training conferences or attend necessary training/certification. The COR will work with the PM to determine the travel requirements.
1.6.6 Type of Contract: The government will award a firm fixed price contract.
1.6.7 Security Requirements: Contractor employees performing on this contract must be U.S. citizens. At Contract start date, 17E AIT instructor/writers and Range Facilitators shall have a final Secret Security Clearance. All contract employees shall maintain the required security clearance throughout the life of the contract. Failure, inability, or delay in obtaining the appropriate clearance shall not relieve the contractor from performance under the terms of this contract. Additionally, all contract personnel are required to in-process the Installation Security Office within 10 business days. The security requirements are in accordance with the attached DD254.
1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. In some cases, as determined by the contracting officer’s representative (COR), contractors shall be required to sign for government provided equipment.
1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the
Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.
1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.
1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas or personnel authorized entrance by the Contracting Officer.
1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.
1.6.7.4 The contractor is responsible for acquiring the required security clearances. The contractor shall ensure that all assigned personnel understand applicable security policies and directives found in DOD 5220.22-M, National Industry Security Program Operating Manual (NISPOM); DODM 5200.01 (Vol 4), DOD Information Security Program – Controlled Unclassified Information; AR 380-5, Information Security Program, and all other applicable policies and regulations.
1.6.7.4.1 The contractor shall ensure that classified data is controlled, protected, and safeguarded in accordance with AR 380-5 and current Army and DOD policy. Classified information shall be accessed and stored in government spaces only. The contractor shall agree that any data furnished by the government to the contractor shall be used only for performance under this PWS, and all copies of such data shall be returned to the government upon completion of this effort.
1.6.7.4.2 The contractor Facility Security Officer (FSO) will ensure there is a procedure for all contractor employees to in-process and out-process the CCoE G2. All contractors shall turn-in their Common Access Card (CAC) to the COR on their last day of employment. Compliance with DD Form 254, Department of Defense Contract Security Classification Specification, is required.
1.6.7.5 Handling/Access to Classified Information: The contractor shall comply with FAR 52.204-2, Security Requirements. This involves access to information classified "Confidential," or "Secret," and requires contractors to comply with (1) the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M), and (2) any revisions to DoD 5220.22- M. Any adverse action preventing a contractor from retaining access to classified material must be brought to the attention of the COR, CCoE G2, and contractor Facility Security Officer (FSO) immediately.
1.6.7.6 SIPRNET and JWICS Access: The COR will identify contract employees that are required to have SIPRNET access. Secret Internet Protocol Network (SIPRNET) access will only be as directed by the Government requirement activity and at government facilities only. Contractors requiring access to the SIPRNET must have a final Secret clearance Approval by the COR is required prior to granting access.
SIPRNET may contain NATO information and a NATO awareness brief and acknowledgement is required for all personnel prior to being granted access to the SIPRNET. The NATO Awareness briefing is required to inform personnel how to protect NATO information in the event they come across it while accessing the SIPRNET. A written acknowledgment shall be maintained by the COR. The contractor shall not access, download, or further disseminate any classified information from SIPRNET which is outside the execution of the defined contract requirements unless specifically authorized in writing by the Government Program Manager and the Contract Officer (KO). In the event that any special access is required, the KO must modify the requirements and DD 254.
1.6.7.7 Army Cybersecurity/Awareness Training: All contractor employees and associated subcontractors must complete the DoD Cyber Awareness Challenge Training (https://cs.signal.army.mil/DoDIAA) before issuance of network access and annually thereafter. Certificates of successful completion for both initial awareness training and annual refresher training shall be provided to the COR via the Army Training and Certification Tracking System (ATCTS). All contractor employees will successfully complete all required IA training as specified in AR 25-2 and as directed by the Government. At work performance start date all contractor employees working Cyber Security functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M, DoDD 8140.01, and AR 25-2.
1.6.7.7.1 Army Cybersecurity/Information Technology (IT) Certification. Contractors’ performing cybersecurity functions will obtain the appropriate DOD-approved cybersecurity baseline certification prior to being engaged. Contractors have up to 6 months from appointment to the cybersecurity position to complete the Army minimum training requirements and the computing environment requirement that relates to their cybersecurity category and level/DCWF work role. The Defense Federal Acquisition Regulation Supplement 239.7103 specifies that the clause at 252.239-7001 must be used in solicitations and contracts involving performance of cybersecurity functions, as described in DOD 8570.01-M, DFARS 252.239.7001, and AR 25-2.
1.6.7.8 Information Security Program Training: All contractor employees, including subcontractors, assigned to this contract, shall complete the on-line Information Security Program Training located on the Army Learning Management System (ALMS) site. Log into AKO, select “Self Service”, “My Training”, “ALMS”, and “Go To Mandatory Training”. Training must be completed within 30 days of reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and unit/activity security manager (Ref ALARACT 207/2013, DTG 291848Z Aug 13, Subj: Army Wide Roll-out and Requirement for Standardized Computer Web-Based Security Training on the Army Learning Management System
(ALMS)).
1.6.7.9 Anti-Terrorism (AT) Level I Training: All contractor employees, including subcontractors, assigned to this contract shall receive an initial Anti-Terrorism Level I Brief by a certified ATO Level II Officer within 30 days of reporting for duty (Monthly briefings are offered by the Garrison Antiterrorism Officer). Annual refresher Antiterrorism Level I Training shall be completed on-line at https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam or contractor employees may attend the monthly training offered by the Garrison ATO. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and unit/activity security manager (Ref Department of the Army, US Army Contracting Agency, SFCA-CO, 05 Sep 07, subject:
Incorporation of Measures into the Contracting Process and AR 525-13, Antiterrorism).
1.6.7.9.1 Note: Contractor personnel shall receive an AOR briefing if traveling OCONUS on TDY.
Briefing must be provided by a certified ATO Level II Officer within 7 working days prior to TDY departure outside the 50 United States, its territories, and possessions. This is separate from the normal annual AT Level I training requirement (Ref AR 525-13).
1.6.7.10 iWATCH: All contractor employees, including subcontractors, assigned to this contract shall receive a brief on the local iWATCH program (provided in conjunction with the AT Level I Training).
This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of reporting to duty with the results reported to the COR and then annually thereafter.
1.6.7.11 Operation Security (OPSEC) Training: All contractor employees, including subcontractors, assigned to this contract shall complete Level I OPSEC training within 30 days of reporting for duty and then annually thereafter. Initial Level 1 OPSEC training will be conducted monthly by the Garrison
OPSEC Officer or a Level II certified OPSEC Officer. Annual refresher training shall be completed on-line at http://cdsetrain.dtic.mil/opsec/index/htm. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and unit/activity security manager. OPSEC training guidelines are contained in AR 530-1, Operations Security. The contractor shall adhere to local OPSEC policies and procedures of the government requiring activity. When in a TDY status in support of this work effort, the contractor shall also adhere to any OPSEC policies and procedures in effect at TDY locations.
1.6.7.12 Threat Awareness and Reporting Program (TARP) Training: All contractor employees, including subcontractors, assigned to this contract shall complete face-to-face TARP training within 30 days of reporting for duty and then annually thereafter. TARP training will be conducted monthly by the 902nd MI Group. The COR will ensure contractors are notified of available training. Completion of training shall be reported to the COR and the unit/activity security manager (Ref AR 381-12).
1.6.7.13 Installation Access: All contractor employees, including subcontractors, shall comply with applicable installation and facility access security policies and procedures at all work and TDY locations.
All contractors and subcontractors will be issued a Common Access Card (CAC) or an Installation Pass issued through the Automated Installation entry (AIE) Security System to access the installation. The Fort Gordon military installation is a limited access post. Unscheduled gate closures by the military police may occur at any time. In accordance with Army Regulation 525-13, paragraph 5-19, all prospective contractors will undergo a verification process by the installation Provost Marshal Office, Director of Emergency Services to determine the trustworthiness and suitability prior to being granted access to federal property. This will be accomplished using the National Crime Information Center (NCIC) Interstate Identification Index (III). This is the minimum baseline background check for entrance onto Army Installations for non-CAC holders to include entrance of visitors (Ref AR 190-13, paragraph 8-2). All personnel entering or exiting the installation may experience a delay due to vehicle inspections, registration checks, verification of seat belt use, etc. All vehicles and personnel are subject to search and seizure. The search and seizure provisions shall apply to contractor personnel while within Fort Gordon's area of jurisdiction. Contractor personnel shall comply with all entry control requirements and security policies/procedures in effect. Security procedures may change without notice.
1.6.7.14 Common Access Card (CAC): The contractor must obtain a CAC for those employees whose functions require access to systems or facilities controlled by the Common Access Card. The Contractor Representative will notify the government CVS Trusted Agent (TA) of new employee CAC requirements.
The company representative must provide all personnel data required to process CVS applications with the TA, including security investigation requirements. A contractor employee will obtain a CAC at the DEERS/RAPIDS terminal when the application is approved. The contractor employee will inform Corporate Facility Security Officer (FSO)/Security Manager of approval/denial of the CAC application and will return the CAC to Corporate FSO upon departure or dismissal. The contractor is responsible for implementation and follow-up. Failure, inability, or delay in obtaining the CAC does not relieve the contractor from performing under the terms of the contract.
1.6.8 Special Qualifications: The contractor is responsible for the overall management and oversight of this contract. It is the contactor’s responsibility to staff and deploy qualified contractor personnel to meet all of the PWS requirements. The Government’s historical staffing data is provided under Technical Exhibit 3. The Contractor shall be responsible to propose and deploy the correct labor types, mix, number and hours required to satisfactorily and professionally meet all PWS requirements. The Government anticipates the requirements within this PWS will require the following labor category: Project Lead, Journeyman, Technical Specialist, and Subject Mater Experts (SME).
1.6.8.1. Contract Instructor Personnel shall:
Possess a T5/Single Scope Background Investigation (SSBI) with SCI eligibility and maintain the required security clearance throughout the life of the contract; possess a favorable T1/National Agency Check with Inquiries (NACI) at contract start date and maintain throughout the life of the contract.
Possess and maintain a valid driver’s license.
Possess and maintain all required training as stated throughout this PWS.
Possess skills/knowledge of performing office automation work that includes word processing, electronic mail, spreadsheets, presentations, and other personal computer applications; typing a variety of materials from rough draft into final form including narrative and tabular material, e.g., correspondence, reports, and forms; maintaining records, historical records, survey results, reference library of training catalogs, regulations and other miscellaneous publications;
establishing and maintaining office functional files and reference files; knowledge management applications e.g., SharePoint and Blackboard.
1.6.8.1.2 17E Instructor: (SME and Journeyman): The 17E Instructor (SME | Journeyman) will be instrumental in enabling and facilitating learning.
At contract start date, possess a Secret Security Clearance and maintain the required security clearance throughout the life of the contract.
EW/CEMA instructor: (SME) o Graduate from an approved Service EW qualification (i.e., MOS/AOC producing) course.
o Two (2) years’ military experience with an EW, EM Spectrum Management, and/or
Signal Intelligence (SIGINT) background.
Science, Technology, Engineering, and Math (STEM) Instructor: (Journeyman) o Associates degree in an appropriate STEM field (i.e., electrical engineering, physics, telecommunications, etc.) from an accredited program of study.
o One (1) year technical experience or operational background in Telecommunications, Electrical Engineering, or its subset, Radio Frequency (RF) Engineering.
Possess advanced writing skills (e.g. tailoring content and delivery for different audiences using Bloom's Taxonomy).
Graduated the Common Faculty Development-Instructors Course (CFD-IC) or meet the requirements to attend required training within 60 days of contract start date.
Graduated Installation Staff Contractor Training Course (ISCTC) or meet the requirements to attend required training within 60 days of contract start date.
1.6.8.1.3 Range Facilitator (Technical Specialist):
At contract start date, possess a Secret Security Clearance and maintain the required security clearance throughout the life of the contract.
Graduate of the US Army ASI 1K course, a sister service EW Course, or be a Counter Radio- Controlled Improvised Explosive Device Electronic Warfare (CREW) Field Service Representative (FSR).
5 years’ experience directly related to requirements.
Graduated the Common Faculty Development-Instructors Course (CFD-IC) or meet the requirements to attend required training within 60 days of contract start date.
Graduated Installation Staff Contractor Training Course (ISCTC) or meet the requirements to attend required training within 60 days of contract start date.
Complete the Fort Gordon Range Safety Certification Brief along with the Unit level Range
Certification Classes.
Shall possess, at a minimum, a Class B Commercial Driver's License (CDL).
1.6.8.1.4 Program Lead/Manager: The PL/PM is the key point of contact for this effort and is considered Key personnel. See 1.6.11.1.1.
At contract start date, possess a Secret Security Clearance and maintain the required security clearance throughout the life of the contract.
Shall have at least five years management experience or equivalent on similar government contracts.
Be proficient in conflict resolution.
Possess the skill sets to supervise contractor employees.
Be capable of coordinating work schedules/assignments of contractor employees.
Be able to communicate orally and in writing with the COR.
1.6.8.2 Contractor Replacement: The contractor shall replace, within ten (10) business days, any contract personnel found to be unqualified or otherwise determined unsuitable by the government. This ten-day timeframe also includes any contract instructors who submit their resignation under the current contract.
1.6.8.3 Required certifications and/or training certificates shall be presented to the COR upon hire.
Certification requirements that change during the life of the contract must be approved by the COR.
Contractors will be given 60 calendar days from the start date of this contract to obtain required certificate(s) of training and certification with the exception of the security clearance; only 10 business days will be allotted to rectify clearance issues. All contract employees shall possess experience with Army-standard desktop applications and configurations, (i.e., daily reporting programs, and Army Gold Master (AGM) configurations). The government will exercise the right, if deemed necessary, to select an appropriate method (pretest, hands on practical exercise, etc.) to determine if the contractor is qualified/suitable to perform the requirements stated in sections 1.6.4 through 5.8.
1.6.8.4 Government Provided Training: The Contractors attending Army Training will not be charged a tuition fee for mandatory training. Contractors are not authorized to attend elective training regardless of mode of instruction (e.g., resident, troop schools, on-site, garrison/installation instruction or distributed learning. Contractors may only be trained in skills they are not required to bring to the job, such as command unique rules, practices, procedures and/or systems that are essential for the contractor’s satisfactory contract performance. This type of training is considered mandatory/required and will be identified in the contract.
1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.
These meetings shall be at no additional cost to the government.
1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;
maintain written and oral communications with the Contractor concerning technical aspects of the contract;
issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regards to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.11 Key Personnel: The program manager is considered key personnel by the government. The contractor shall provide a program manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The program manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The program manager or alternate shall be available between 8:00 a.m. to 5:00 p.m., Monday thru Friday, except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:
1.6.11.1 Program Lead/Manager and Alternate: The PL/PM shall interact with the COR on a daily basis, supervise, coordinate work schedules, resolve minor concerns/issues, and complete the administrative tasks associated with this PWS. The PL/PM shall be familiar with all duties and qualifications stated in the PWS. The name of this person and an alternate for the contractor when the PL/PM is absent shall be designated in writing to the contracting officer. The PL/PM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The PL/PM or alternate shall be available from 8:00 a.m. to 5:00 p.m., Monday thru Friday, except Federal holidays or when the government facility is closed for administrative reasons. The PL/PM shall be familiar with all duties and qualifications stated in the PWS.
1.6.11.1.1 The Program Lead/Manager and Alternate must (have):
At contract start date, possess a T5/Single Scope Background Investigation (SSBI) with SCI eligibility and maintain the required security clearance throughout the life of the contract.
At least five (5) years management experience or equivalent on similar government contracts.
Be proficient in conflict resolution.
Possess the skill sets to supervise contractor employees.
Be capable of coordinating work schedules/assignments of contractor employees.
Be able to communicate orally and in writing with the COR.
1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.6.12.1 ID Badges: The contractor shall provide each contractor employee an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material, be easily readable, and shall contain the following minimum information: Employee's Name, Contract Company Name, and Employee's Photograph. Contract employees shall wear proper identification at Government workplaces at all times.
1.6.12.1.1. Display of ID Badges: Contractor employees shall wear the ID badge at all times when performing work under this contract to include attending government meetings and conferences. Unless otherwise specified in the contract, each contract employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.
1.6.12.2 Utilizing Electronic Mail: When contractor employees send e-mail messages to government personnel while performing on this contract, the contractor employee's e-mail address shall include the company name together with the person's name (ex: John Smith, Contractor, ABC Company). When contractor employees require access to a government computer, the contractor employee shall be required to obtain a Common Access Card. To do so, the contractor employee shall request a CAC Card through the COR. All contractor employees shall conduct official communication using Government-owned or provided e-mail, networks, websites, systems, and devices. The use of commercial ISP e-mail accounts or personal e-mail accounts to conduct official communication is prohibited. Remote access / telework technology may be leveraged to ensure compliance with these requirements. Contractor employees are prohibited from using Army-assigned, AKO, and other official e-mail addresses for unofficial business affiliations. Personnel shall not provide official e-mail addresses to businesses, affiliated organizations, or online retailers; unless those entities are known by personnel to be legitimately engaging in official business.
1.6.12.3 Eligibility Verification for Employment: E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S.
Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S. employers must complete and retain a Form I-9 for each individual they hire for employment in the United States. This includes citizens and noncitizens. On the form, the employer must examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause.
1.6.12.4 NOTE: The government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee. (The CAC card must be turned in to the COR on contractor’s last day of employment.) Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code.
1.6.13 Contractor Travel: There are no anticipated travel requirements at this time. However, if in the event it is needed, travel shall be approved by the KO in writing prior to performance or they will not be compensated. Prior coordination with the COR is required. If a contractor is required to travel within the Continental United States (CONUS) during the performance of this contract (i.e. to attend meetings, conferences, and training), the contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.
1.6.14 Other Direct Costs: This category includes travel (outlined in 1.6.13) associated with training activities and visits to facilities.
1.6.15 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.6.15.1 Privacy Act: All contract personnel assigned to this task shall have access to information that may be subject to the Privacy Act of 1974. The contractor is responsible for ensuring all assigned contract personnel are briefed on Privacy Act requirements.
1.6.15.1.1. The contractor shall ensure that all assigned personnel understand applicable security policies and directives. Personnel who knowingly violate security policies or directives are subject to immediate removal from any work relating to this contract.
1.6.15.2. Contractor personnel shall have routine and unavoidable access to proprietary information which they are required to protect. Personnel applied to the tasks in this PWS may not work on other tasks for the contractor or for any other agency without a formal written request and written consent granted by the contracting officer.
1.6.15.3. Uses and Safeguarding of Information: Information from the secure website is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.
1.6.15.4. Subcontract Data: The contractor shall ensure that all reportable subcontract data is reported IAW the PWS and to this data collection web site (citing this contract/order number). At the discretion of the prime contractor, this reporting may be done directly by subcontractors to the data collection site or by the prime contractor after consolidating and rationalizing all significant data from the subcontractors.
1.6.15.5. Reporting Flexibility: Contractors are encouraged to communicate with the Help Desk identified at the data collection website to resolve reporting difficulties. Changes to facilitate reporting may be authorized by the contracting officer or the Help Desk (under HQDA policy direction and oversight).
1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and, in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.6.16.1 The contractor shall not divulge any information accessed and obtained during the course of performing this task to other contractor staff or anyone outside the government. In addition to any organizational conflict of interest provision, contractor personnel assigned to this contract shall be required, prior to beginning work, to sign a non-disclosure statement for the government agreeing not to share any information or data with other contractor personnel not assigned to the project or, if assigned to the project, who has not signed such a non-disclosure statement. Signed nondisclosure statements shall be furnished to the COR prior to contract performance. The company shall include as part of its Request for Quote (RFQ) submission, its plan to “firewall” these contract personnel and enforce this provision (i.e., internal controls, training, etc.). Failure to adhere to these non-disclosure safeguards may result in termination of this task.
Final authorship and copyright (if required) of any deliverables shall reside with the government. The contractor shall not gain any unfair advantage. The contractor shall identify any organizational conflict of interest clauses they or their subcontractors are subject to, current or within three years of federal government contract services, by providing, with their offer, a copy of the clause, a description of the contract services performed, a contract number, a governmental point of contact, and a phone number for that point of contact.
1.6.17 Phased Staffing: The contractor shall use a phase-in approach for manning the contract. The contractor shall plan a 60 day phase-in for all incoming personnel in order to become fully qualified prior to when full performance is required. Contractor’s failure, inability, or delay in obtaining the appropriate number of staff with proper qualifications and clearances shall not relieve the contractor from performance under the terms of this contract. Expect, as military occupational specialty experience and additional Military or DOD civilians are gained, the contract staffing herein to adjust accordingly.
The Government’s estimated class and student load is in Technical Exhibit 2.
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1. DEFINITIONS:
2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.5. DELIVERABLE. Anything that can be physically delivered and may include non-manufactured things such as meeting minutes or reports.
2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.
2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.
2.2. ACRONYMS:
ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition…
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