A01_Performance_Work_Statement_-_APG_PM_Service_Contract.pdf

PERFORMANCE WORK STATEMENT

PREVENTIVE MAINTENANCE, REPAIR SERVICE AND TECHNICAL SUPPORT

FOR

THERMO ORBITRAP FUSION ETD

1.0 Scope: This contract is to provide on-site preventive maintenance (PM) and instrument service for equipment located at the CB Detection Spectrometry Branch (DSB), Edgewood Chemical and Biological Center (ECBC), Aberdeen Proving Ground (Edgewood Area).

1.1 Background. The DSB is responsible for performing time-sensitive analysis of samples related to biological and chemical detection and identification analysis using high-end analytical equipment. In order to support its customers, the laboratory requires the use of a vendor to provide preventive maintenance and remedial repair services for the analytical equipment used in these operations.

1.2 Objective. The objective of this contract is to provide full-service preventive maintenance support, unlimited on-site repairs, on-line technical support, and telephone assistance to resolve technical problems to a suite of Thermo Electron instruments.

2.0 Applicable Documents:

2.1. Manufacturers’ Equipment Specifications and Guides.

3.0 Requirements: The contractor, as an independent contractor and not as an agent of the Government, shall furnish the necessary resources (except those specifically designated as Government-furnished) to perform the following work:

3.1 Preventive Maintenance and Instrument Service. The contractor shall provide on-site preventive maintenance and instrument service for all equipment specified in the following pages. The timing will be scheduled by mutual agreement between the Government and the Contractor.

3.1.1 The contractor shall provide all necessary maintenance; labor, including travel time; repair parts; maintenance supplies; tools; test equipment; transportation; documentation and other related services. Maintenance services shall be performed in accordance with the manufacturer’s commercial practices.

3.1.2 Contractor shall provide software upgrades, on-line technical support and telephone assistance to resolve technical problems.

3.1.3 The contractor shall perform preventive maintenance inspections in accordance with the manufacturer’s procedures and recommendations, including testing of equipment and repair or replacement of defective parts and components.

3.1.4 The contractor shall calibrate equipment that requires calibration and shall include all actions to completely test and calibrate the product to the original manufacturer’s specification.

3.1.5 The contractor’s Field Service Engineer shall prepare and maintain complete maintenance records on all equipment under the contract. These records shall be made available for review by the Government during contract performance. A copy of the service report and record of maintenance shall be provided to the COR upon request.

3.1.6 The contractor shall not exchange equipment without written consent of the COR. The Contracting Officer shall be notified when this service would affect a change in the equipment under contract.

3.2 Remedial Maintenance Contractor shall perform remedial maintenance (repairs) after notification that equipment is inoperative. The contractor shall provide the COR with designated points of contact and make arrangements to enable its maintenance representative to receive such notification. The contractor shall also provide secondary points of contact in the event that the primary point of contact is not available.

3.3 Administration.

3.3.1 On-Site Workers. The contractor support personnel working on-site shall:

3.3.1.1 Implicitly consent to US Army vehicle searches, monitoring and surveillance, while entering and working on the US Army facility.

3.3.1.2 Wear a visitor badge attached above the waist or on a lanyard around the neck at all times while in a government owned or controlled building or facility. The company will return all issued installation badges, and/or access passes to the COR when the contractor employee no longer requires access to the installation or facility.

3.4 Safety and Health. The contractor shall not be required to inspect, repair or perform maintenance on systems or equipment that are contaminated or perform work under unsafe conditions.

3.5 Security.

3.5.1 This contract is unclassified and does not contain security requirements or a Contract Security Classification Specification, DD Form 254.

3.6 Performance Outcomes. The outcomes to be satisfied under this contract include high quality, cost effective performance with consistent adherence to schedule and reliability requirements. The Government will use the Quality Assurance Surveillance Plan provided at Appendix A as the basis for assessing the contractor’s performance.

4.0 Government Furnished Property. The contractor shall perform maintenance and technical support on equipment provided on-site at Edgewood Chemical and Biological Center, Cb point detection laboratory.

5.0 Deliverables: The contractor shall provide repair or replacement of defective parts and components throughout the period of performance to ensure systems and equipment remain operational.

Equipment for Service contract coverage:

LTQ-ETD-XL Mass spectrometry system