W912UM19R0021 A0004.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

A. Provide Contractor Questions and Government Responses.

B. All proposals shall be priced in Korean Won.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 41

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 23-Jan-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912UM19R0021

X 9B. DATED (SEE ITEM 11)

06-Dec-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Jan-2020

CODE

CONTRACTING DIVISION

U.S. ARMY CORPS OF ENGINEERS

FAR EAST DISTRICT

UNIT #15546

APO AP 96271

W912UM 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912UM19R0021

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO FAR 52.212-1

ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (JAN 2017)

A. PROPOSAL INSTRUCTIONS:

PROPOSAL INSTRUCTIONS:

1. General Instruction

Offerors shall strictly adhere to the requirements in this Section when preparing the proposal to be submitted in response to this Request for Proposal (RFP). All proposals shall be in English. Proposals may be submitted by any legally organized offeror authorized to do business in the Republic of Korea.

1.1 System for Award Management (SAM): Only Offerors registered in the SAM database will be eligible to receive award of a contract under this Solicitation. Instructions for registering with SAM are located at the SAM Web site:

https://www.sam.gov/. Offerors located outside of the United States must obtain a NATO Commercial and Government Entity (NCAGE) code and a Dun & Bradstreet Data Universal Numbering System (DUNS) number prior to registering at the SAM site.

1.1 DUNS and Cage Code Number

A CAGE code and a DUNS number are a requirement to do business with the U.S. Federal Government. For more information regarding obtaining a CAGE code:

FOR NON-U.S. COMPANIES

Non-U.S. companies are issued NATO Cage Codes (NCAGE) by contacting the designated Point of Contact (POC) at the National Codification Bureau (NCB) of the country where the company is located. For a list of addresses and POCs, go to for NCAGE: http://www.d2b.go.kr for DUNS: http://www.nicednb.co.kr/ Please note: Organizations with an address containing APO, FPO or AE do not need an NCAGE assigned by an Allied Nation or NATO-sponsored NCB. Instead, these companies must register in the CCR to receive a U.S. Cage Code.

The POC for South Korea is:

The Standard Planning Team Of the Standard Management Bureau Defense Acquisition Program Division (23 Yongsangogyogil) #2-15 Yongsan 2 ga dong Yongsan-gu

SEOUL (140-841)

Republic of Korea

TEL: +82-2-2079-4639

FAX: +82-2-773-7587

E-MAIL: CAGEKR@dapa.go.kr

Ms. Han, A Lum 02-6203-7727

2. Proposal Submission Requirements

2.1 Proposal Format: Portable Document Format (PDF)

2.2 Proposal revision format.

2.2.1 Format revisions submitted prior to the date/time set for receipt of proposals, and/or revisions submitted as a result of discussions, as follows:

2.2.2 Resubmit the entire Volume containing the revision(s) with a list of the revised pages printed on the cover page.

2.2.3 Next to the page numbers of the revised pages, indicate the date of the revision.

2.2.4 Number proposal replacement pages and clearly mark them with “REVISED” and the date of revision.

2.2.5 Submit revised text and revised page numbers and revision dates in red text.

2.2.6 Begin and end revised charts, tables or illustrations with the word, “Revised” in red

3. Packaging proposals

3.1 Submit the Price and Technical portions of the proposal in separate PDF files.as described in Table -1, Volume Submission Instructions. Failure to follow this instruction may require the Government to disqualify the offer.

Table -1, Volume Submission Instructions

Volume Number Evaluation Factor File Name Page Limitations

Volume I Price Price.pdf NONE

Volume II Technical Tech.pdf 100

Volume III Past Performance PastPerf.pdf NONE

*Note page limitations: A Cover Page, Table of Contents, resumes and/or a glossary of abbreviations or acronyms will not be included in the page count of the Technical Volume. However, be advised that any and all information contained within any Table of Contents and/or glossary of abbreviations or acronyms submitted with an Offeror’s proposal will not be evaluated by the Government. Individual resumes shall not exceed 3 pages per resume.

B. PROPOSAL SUBMISSION

1. Proposals shall be submitted no later than 10:00 A.M Korean Standard Time (KST), February 6, 2020.

2. Submit PDF Volumes I - III electronically via email to Gina.A.Petrino@usace.army.mil. After the date set for receipt of offers, the apparent successful offeror shall provide the original (hard copy) SF 1449 to the Contracting Officer, upon request.

3. Proposal Preparation Costs:

The Contracting Officer is the only individual legally authorized to commit the Government to the expenditure of public funds in connection with this procurement. The solicitation does not commit the Government to pay any costs for the preparation and submission of an offer in response to this solicitation.

4. Proposal Format:

a. General:

The submission shall be clearly indexed and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and solicitation number in the header and/or footer. Proposal page limitations are applicable to this procurement. All files shall be submitted as an Adobe Acrobat (PDF) file or compatible. Page size shall be no greater than 8 1/2" x 11". The top, bottom, left and right margins shall be a minimum of one inch each. Font size shall be no smaller than 12-point. Arial or Times New Roman fonts are required. Characters shall be set at no less than normal spacing and 100% scale. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape. Line spacing shall be set at no less than single space. Each paragraph shall be separated by at least one blank line. Page numbers, company logos, and headers and footers may be within the page margins ONLY, and are not bound by the 12-point font requirement. Footnotes to text shall not be used.

b. File Packaging:

All of the proposal files may be compressed (zipped) into one file entitled “proposal.zip” using WinZip version 6.2 or later version. The proposal files may also be submitted individually using the naming convention identified in Table One (1) (below).

c. Content Requirements:

All information shall be confined to the appropriate volume. The titles and file type requirements for each file are shown in the Table below:

Name of person submitting proposal – Name of individual signing proposal.

Email address of person submitting proposal – Email address of the individual signing the proposal.

File information - Title the file(s) in the following format:

Volume I – Price proposal: “SOLICITATION NUMBER-COMPANY NAME-PRICE” Volume II – Technical proposal: “SOLICITATION NUMBER-OFFEROR’S COMPANY

NAME-TECHNICAL”

Volume III – Past Performance proposal: “SOLICITATION NUMBER-COMPANY NAME-

PAST PERFORMANCE”

5. Offeror’s Questions and Comments

a. Submit all technical inquiries and questions relating to proposal procedures via email to Contracting

Officer, Gina Petrino, Gina.A.Petrino@usace.army.mil.

Bidder Inquiry in ProjNet at http://www.projnet.org/projnet. To submit and review proposal inquiry items, Offerors will need to be a current registered user or self-register into the system. To self-register:

- Go to the ProjNet web page;

- Click the BID tab;

- Select “Bidder Inquiry”;

- Select agency USACE;

- Enter the Key for this solicitation which is listed below;

- Enter the Offeror’s e-mail address;

- Click “login;

- Fill in all required information;

- Click “create user”;

- Verify that the information on the next screen is correct; and

- Click to continue.

b. From this page the Offeror may view all Offeror inquiries or add an inquiry.

c. Offerors will receive an acknowledgement of each question via email, followed by an answer to the question after it has been processed by the Contracting Officer.

d. The Solicitation Number is: W912UM-19-R-0021; the Bidder Inquiry Key is: EGUKXA-5PPC5K.

e. Submit only one (1) question per submission. Multiple questions will not be allowed. Any inquiries with multiple questions will have only the first question answered.

f. Offerors should review the Solicitation in its entirety and review the Bidder Inquiry System for answers to questions prior to submission of a new inquiry.

g. For technical assistance accessing the Bidder Inquiry System, a ProjNet call center operates weekdays from

8am to 5pm U.S. Central Time Zone (Chicago). The telephone number for the Call Center is +1-800-428- 4357. The number is not toll free from Korea.

h. New questions will not be accepted past January 24, 2020 by 10:00AM KSTby the Bidder Inquiry System five (5 days) prior to the date set for receipt of proposals in order to ensure the Contracting Officer has adequate time to prepare an appropriate response and/or amend the solicitation in response to a question, if necessary.

C. TECHNICAL PROPOSAL CONTENT REQUIREMENTS

Volume 1 – Price Proposal

1. Factor 1 - Price: All offers with separately priced line items will be analyzed for unbalanced pricing.

1. Complete and submit the Price Proposal Schedule (CLIN 0001, 1001, 2001, 3001, & 4001).

2. Statement that the contractor’s offer remains valid for no less than one hundred and twenty (120) calendar days from the RFP closing date.

3. Submit a signed, completed copy of the SF1449 and any SF30 Solicitation Amendments in Volume I of its proposal. Ensure Blocks 12, 17, 30a, 30b, and 30c are completed.

4. Provide a copy of SAM showing DUNS number and Cage Code in accordance with the Paragraph No. 1.1

System for Award Management (SAM).

5. The contractor shall submit a basis of estimate (BOE) with sufficient price detail to support the proposed firm-fixed prices/rates and to permit the Government to determine that the proposed firm-fixed price, labor mix and level of effort is fair and reasonable.

6. The contractor shall explain the estimating processes and methodologies used in estimating labor rates for after hours, weekends and Observed Federal Holidays, per year.

Volume II - Factor 2 – Technical

Offerors shall propose a detailed approach that addresses the following:

(1) A summary of corporate experience and knowledge of the prime contractor, all teammates (as applicable) and/or subcontractors (as applicable), as it relates to the following area:

i. The relevance (similarities and differences) of the corporate experience cited to the Performance Work

Statement (PWS) requirements and any unique methodologies or approaches to completing the work.

ii. Complete description of the technical approach that satisfies the PWS requirements, including details which indicate that the Offeror possesses an overall understanding of the scope and the requirements of the PWS.

(2) Key Personnel: Identification of key personnel proposed and their duties and responsibilities as related to the requirements in the PWS. The Offeror shall address qualifications, education, availability, and specific experiences that are directly related to the requirements of the PWS.

(3) Management Approach: The Offeror’s Management Approach to managing its team, lines of authority and communication, and problem resolution methodologies. Offerors shall provide an outline of how the effort required by the solicitation will be assigned for performance within the Offeror’s corporate entity and among the proposed teammates and/or subcontractors. The Offeror’s approach to risk management, including the processes and methodologies for identifying, mitigating and monitoring risks. The contractor shall also describe:

i. Company safety procedures

ii. Preventative Maintenance Schedules and Inspection Timely Fulfillment

iii. Operational procedures and management structure

iv. Quality assurance and quality control procedures

v. Incident response procedures and corrective action

vi. Provide identical services for multiple locations at the same time, as needed

vii. Timeliness and capability to meet spare parts requirement

(4) Organizational Structure/Management: The offeror’s proposal shall document that the organization has the experience and capabilities to provide total maintenance services in a timely and efficient manner. Provide detailed information regarding your ability to:

i. Meet all of the requirements, terms and conditions stated in the PWS.

ii. Provide 1 Point of Contact to communicate with the COR regarding all concerns for all facilities. This is inclusive of the COR communicating emergency needs, on-demand repairs at any level, coordination of repairs, etc. as defined in the PWS.

iii. Provide adequate staffing and management capable of supporting the Korea-wide DoDEA school systems as stated in the PWS. Inclusive of the resume(s) for the point of contact/project manager personnel.

(5) Quality Assurance and Quality Control: The Offeror’s approach to quality control, including the Offeror’s processes and methodologies shall be evaluated. Describe your quality management system that is currently in place as it will be evaluated for meeting the needs of the PWS requirements. Please also provide all quality certifications and/or licenses obtained. Please see the Quality Assurance Surveillance Plan (QASP) which provides details on how the Government will monitor contractor performance. Provide Program Manager name and include the QASP with your proposal.

(6) Licenses and Certifications: The contractor and all sub-contractor’s facilities shall have all licenses, permits, and certifications as required by local, U.S. Army and U.S. Air Force authorities to provide total maintenance services for the DoDEA school systems Korea-wide as described in the PWS. The contractor shall provide a copy of all licenses and certifications for servicing the specified proprietary equipment. This documentation will serve as part of the pre-award responsiveness and responsibility determination and needs to be submitted as part of the solicitation response. The contractor must prove that they are licensed or certified to perform the maintenance on the proprietary equipment listed and as required in the PWS. Provide applicable required licenses, certificates and training of personnel who will be performing services.

Volume III - Factor 3 - Past Performance

The Contractor shall provide either a final CPARs for each of the projects submitted according to Factor 2, Subfactor 4 Organization Structure/Management. If a final CPARs cannot be provided, a NAVFAC/USACE Past Performance Questionnaire (PPQ) may be submitted.

The Past Performance Questionnaire shall be completed by the client or client’s representative not affiliated with the offeror. Completed PPQs should be submitted to the Contracting Office of the evaluation agency.

It is the offeror’s responsibility to follow up with the evaluating agency to ascertain if the required information has been forwarded prior to the establishing closing date of the solicitation. If the offeror is unable to obtain a completed PPQ from a client for a project(s) before proposal closing date, the offeror should complete and submit with the proposal the first page of the PPQ, which will provide contract and client Information for the respective project(s). Offerors should follow-up with clients/references to ensure timely submittal of questionnaires. The questionnaires should be submitted directly to the Government’s points of contact, both Ms. Gina Petrino, Gina.A.Petrino@usace.army.mil and to Brady Hales, brady.l.hales@usace.army.mil by e-mail prior to proposal closing date. Offerors shall not incorporate by reference into their proposal PPQs previously submitted for other RFPs. However, this does not preclude the Government from utilizing previously submitted PPQ information in the past performance evaluation.

Past Performance Questionnaire (PPQ) (Form PPQ-0)

The PPQ is provided for the Offeror or its team members to submit to the client. The Past Performance Questionnaire should be completed by an owner or owner’s representative not affiliated with your firm.

Ensure correct phone numbers and email addresses are provided for the client point of contact. Completed PPQs should be submitted to the Contracting Office of the evaluating agency. It is the Offeror’s responsibility to follow up with the evaluating agency to ascertain if the required information has been forwarded prior to the established closing date of the solicitation. If the Offeror is unable to obtain a completed PPQ from a client for a contracted work(s) before proposal closing date, the Offeror should complete and submit with the proposal the first page of the PPQ, which will provide contract and client information for the respective work(s). Offerors should follow-up with clients/references to ensure timely submittal of questionnaires. Offerors shall not incorporate by reference into their proposal PPQs previously submitted for other RFPs. However, this does not preclude the Government from utilizing previously submitted PPQ information in the past performance evaluation.

NOTE TO OFFERORS: Offerors shall retrieve their CPARS past performance information directly from the Past Performance Information Retrieval System (PPIRS) at https://www.cpars.gov/ppirs. PPIRS is an electronic repository of performance information for all the major Government performance reporting systems.

In order to log onto PPIRS the Offeror must have purchased and installed a Public Key Infrastructure (PIK) certificate on its information technology system. It is a DoD requirement that the Offeror will need to have a PKI certificate to access the CPARS system. If the Offeror does not have this certificate, it cannot access its CPARS information. Additional information about the PKI certificate is posted in red at the top, center portion of the http://www.ppirs.gov web page. The Offeror will also need its DUNS number and Marketing Partner Identification Number (MPIN) to log onto PPIRS. The MPIN number was selected by whomever from your firm is registered with the Central Contractor Registry at http://www.sam.gov. If the Offeror does not know its MPIN number, it will need to contact the System for Award Management (SAM) help desk by emailing the help desk from the e-mail line on the https://fsd.gov/fsd-gov/home.do web page. The SAM help desk will only release the MPIN number to the person who originally registered the Offeror.

The Offeror may also attempt to retrieve its CPARS information as follows:

(1) Contact the Offeror's Government point of contact for the project it has submitted for Factor 1 and request that the point of contact provide a copy of the CPARS information to the Offeror; or

(2) Apply for “Contractor Corporate Senior Management Representative” access on the following CPARS web page: http://www.cpars.csd.disa.mil/. This type of access is issued to only one person within the firm, typically a member of senior management. In addition to accessing the Offeror's completed CPARS performance evaluations, the Offeror will also be able to view status of evaluations which have not yet been completed. Following receipt of the Offeror’s faxed application request, the Offeror’s point of contact will be emailed logon and access instructions. This type of access will only let the Offeror see CPARS information, so it is not as complete as PPIRS access which allows access to evaluations prepared by non-DoD federal agencies, as well as the DoD agencies which use CPARS.

Response to Factor 3 has no page limit.

D. SITE VISIT SCHEDULE

Site Visit Schedule is as below:

The number of attendees shall not exceed three (3) persons per contractor. Persons attending the site visit shall bring with them either a Korean ID Card (Certificate of Residence) or Passport. Contractors who plan on attending the site visits shall notify the Contracting Officer via email (Gina.A.Petrino@usace.army.mil) 48 business hours prior to site visit date.

Location Date Time Point of Contact Camp Humphreys, West Elementary & Middle School Dodu-ri Gate

Camp Humphreys, High School, Central Elementary, & DSO Dodu-ri Gate

Osan AB Elementary & Middle/High School Morin Gate

Daegu Elementary (Camp Ggeorge – Gate 3) & Middle/High School (Camp Walker – Gate 6) Main Gate

January 10, 2020

January 9, 2020

January 8, 2020

January 6, 2020

Meet at Gate 0730 Start 0800

Meet at Gate 07300

Meet at Gate 0730

Meet at Gate 6 0730

Project Manager, Alex Pecson Cell: 010-5228-2873

E. ATTACHMENT – TABLES

Attachment 1: Price Proposal Schedule Attachment 2: Past Performance Questionnaire

Attachment 1 – Price Proposal Schedule

CLIN Description Quanti ty

Unit Unit Price (₩)

Amount (₩)

Base Year Period TBD

0001 Preventative Maintenance and Inspections 12 Months

0002 On‐Demand Repairs On-Demand Repair Labor Hours:

Normal Business Hour Rate (Estimated 5,000 Hours): ₩_____ After Normal Business Hour Rate (Estimated 500 Hours): ₩____ Weekend Labor Hour Rate (Estimated 1,000 Hours): ₩_______ Holiday Labor Hour Rate (Estimated 1,300 Hours): ₩________

7,800 Hours TBD

Total

1st Option Period TBD

1001 Preventative Maintenance and Inspections 12 Months

1002 On‐Demand Repairs On-Demand Repair Labor Hours:

Normal Business Hour Rate (Estimated 5,500 Hours): ₩_____ After Normal Business Hour Rate (Estimated 550 Hours): ₩____ Weekend Labor Hour Rate (Estimated 1,100 Hours): ₩_______ Holiday Labor Hour Rate (Estimated 1,450 Hours): ₩________

8,600 Hours TBD

Total

2nd Option Period TBD

2001 Preventative Maintenance and Inspections 12 Months

2002 On‐Demand Repairs On-Demand Repair Labor Hours:

Normal Business Hour Rate (Estimated 6,050 Hours): ₩_____ After Normal Business Hour Rate (Estimated 600 Hours): ₩____ Weekend Labor Hour Rate (Estimated 1,200 Hours): ₩_______ Holiday Labor Hour Rate (Estimated 1,600 Hours): ₩________

9,450 Hours TBD

Total

3rd Option Period TBD

3001 Preventative Maintenance and Inspections 12 Months

3002 On‐Demand Repairs On-Demand Repair Labor Hours:

Normal Business Hour Rate (Estimated 6,600 Hours): ₩_____ After Normal Business Hour Rate (Estimated 650 Hours): ₩____ Weekend Labor Hour Rate (Estimated 1,300 Hours): ₩_______ Holiday Labor Hour Rate (Estimated 1,760 Hours): ₩________

10,310 Hours TBD

Total

4th Option Period TBD

4001 Preventative Maintenance and Inspections 12 Months

4002 On‐Demand Repairs On-Demand Repair Labor Hours:

Normal Business Hour Rate (Estimated 7,300 Hours): ₩_____ After Normal Business Hour Rate (Estimated 700 Hours): ₩____ Weekend Labor Hour Rate (Estimated 1,400 Hours): ₩_______ Holiday Labor Hour Rate (Estimated 2,000 Hours): ₩________

11,400 Hours TBD

Total

Total for 0001 ~ 4002

NOTE 1: Bidders shall furnish unit prices for each item listed in the Schedule requiring a unit price. If the bidder fails to insert an extended price in the appropriate blank for required item(s), but does furnish a unit total, or an estimated amount for such item(s), the Government shall deem the unit price to be the quotient obtained by multiplying the unit price amount for that line item by the quantity. IF A

BIDDER OMITS BOTH THE UNIT PRICE AND THE EXTENDED TOTAL OR ESTIMATED

AMOUNT FOR ANY ITEM, ITS BID SHALL BE DECLARED NON-RESPONSIVE AND

THEREFORE INELIGIBLE FOR AWARD.

Attachment 2 - Factor 3 – Past Performance Questionaire

Company Past Performance Questionnaire NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0)

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE

AND SUBMITS DIRECTLY BACK TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE

COMPLETED QUESTIONNAIRE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE

THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATIONS. CLIENTS ARE

HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR.

HOWEVER, QUESTIONNAIRES MAY BE SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT

THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT RESERVES THE RIGHT

TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable

No information or did not apply to your contract

Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines

E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues)

E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below)

Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

CONTRACT ADMINISTRATION

CONTRACT ADMINISTRATION

(1) PAYMENT

1. In consideration for the services rendered and accepted hereunder, the U.S. Government shall make payment to the contractor at the prices specified, in accordance with Contract Clause FAR 52.212-4(i).

2. The contractor shall present all invoice to the COR. Submission of invoices by e-mail is acceptable. If submitting invoices by email, submit to the following address: To be determined in Contract

a. COR: To be determined at the time of contract award

b. Contracting Office

U.S. Army Engineer District, Far East Contracting Division, Purchase Branch

E- mail: un-kyong.han@usace.army.mil

3. Each invoice shall identify the Contract Number, Item Description, Quantity, Unit Price, Total Amount, and Date.

4. Except for invoices and receiving reports for final payment on contracts involving GFP or GFM, the COR, Ordering Officer, or Receiving Officer, at the time of submission of invoices and receiving report to RMO for payment, shall forward one copy of these documents to the Contracting Officer.

5. For final payment on contracts involving GFP or GFM, the COR, Ordering Officer, or Receiving Officer shall forward the invoice and receiving report(s) directly to the Contracting Officer. The Contracting Officer shall hold these documents until such time as the Certificate of Property Clearance (DD Form 1593) issued by the Property Administrator/COR is received by the Contracting Officer.

6. Payment for service accepted under this Contract shall be made by:

U.S. Army Engineer District, Far East RMO, Finance & Accounting Officer Unit #15546, APO AP 96271-5546 ATTN: Ms. Kim, Hyon Cha, Tel. No. (Comm) 750-3355-6083, e-mail at Hyon-Cha.Kim@usace.army.mil

(2) INVOICES

1. An invoice is a written request for payment under the Contract for supplies delivered or for services rendered. In order to be proper, an invoice must include as applicable the following:

(a) Invoice date;

(b) Name of contractor;

(c) Contract number (including order number, if any), contract line item number, contract description of supplies or services, quantity, contract unit of measure and unit price, and extended total.

(d) Shipment number and date of shipment (bill of lading number and weight of shipment will be shown for shipments on Government bills of lading);

(e) Name and address to which payment is to be sent (which must be the same as that in the contract or on a proper notice of assignment); Remit address of invoice must be same as EFT (Electric Fund Transfer) Form that you provided when the time of award of the contract.

(f) Name (where practicable), title, phone number and mailing address of person to be notified in event of a defective invoice; and

(g) Any other information or documentation required by other provisions of the contract (such as evidence of shipment). Invoice shall be marked "Original".

PWS

PERFORMANCE WORK STATEMENT (PWS)

Total Maintenance Contract (TMC) Service for Department of Defense Education Activity (DoDEA) -

Pacific -West

Location(s): South Korea - USAG Humphreys Schools, USAG Daegu Schools (Camp George & Camp Walker) and Osan Air Base (AB) Schools

1. GENERAL

The Department of Defense Education Activity (DoDEA) provides a comprehensive education program consisting of 8 schools and the District Superintendent’s Office (DSO), grades Pre‐Kindergarten (Pre‐K) through High School for eligible dependent children of Department of Defense personnel. The purpose of this requirement is to award a contract to a single contractor to obtain a Firm Fixed Price (FFP) contract for comprehensive maintenance services to include Original Equipment Manufacturer (OEM) preventative maintenance (PM), on-demand (defined as either repairs or emergency repairs) repair services, and inspections. Repair work may include but is not limited to carpentry, masonry, painting, plumbing, electrical, heating, ventilation and air conditioning, fire protection, metal work and roofing as described in this PWS up to the Demand Maintenance Threshold (DMT). This contract shall not be used for constructing new facilities nor additions to existing facilities.

The contractor shall furnish all labor, supervision, management, tools, materials, equipment, transportation, and other items necessary to provide PM, inspections, and on-demand repairs (materials for repairs shall be invoiced separately) services for all locations described below for sustainment, restoration and modernization of the DoDEA school systems. The contractor shall also provide a point of contact (POC) 24/7/365 (24 hrs/day, 7 days/week, 365 days/year) for all locations to respond to emergency calls at any of the DoDEA school locations within 1 hour of receiving the phone call. It is unknown if any single building with the locations listed that are being utilized by DoDEA may close, however this is a possibility.

The period of performance shall be for one 12-month base year with four potential 12 month option years to be exercised at the discretion of the government.

Schools to be serviced in this requirement are:

Daegu American School – Camp Henry Daegu Middle/High School – Camp Henry Humphreys Central Elementary School – USAG Humphreys Pacific West District Superintendent’ Office – USAG Humphreys Humphreys High School – USAG Humphreys Humphreys Middle School – USAG Humphreys Humphreys West Elementary School – USAG Humphreys Osan Elementary School – Osan Airbase Osan Middle/High School – Osan Airbase

1.1 Holidays

U.S. Observed Federal Holidays

New Year’s Day Martin Luther King Day

Presidents’ Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

ROK Holidays Observed at the DoDEA School Systems

Lunar New Year (On the Lunar Calendar) Chu-Seok (On the Lunar Calendar)

Hours of Operation & Observed Holiday Hours of Operation

The contractor shall be responsible for conducting routine OEM PM, inspections and on-demand repair services during DoDEA’s normal business hours of 0730 - 1630 hours, Monday through Friday except during observed U.S. Federal holidays listed above, the observed two ROK Holidays listed above, or when the Government facility/facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor shall be required to work normal business hours on all other ROK Holidays that are not listed here. The contractor may request to work on an observed U.S. Holiday, ROK Holiday, or facility shutdown with COR approval 14 days prior to the proposed start date and shall be escorted by a DoDEA Facility Operations Specialist (FOS).

1.2 Quality Assurance Surveillance Plan (QASP)

The contractor shall adhere to the QASP as their performance measure. The QASP shall identify the contractor’s quality control measures to monitor performance, identify discrepancies, and take corrective action to prevent re-occurrences.

1.3 Work Plan

The contractor shall submit a Work Plan that incorporates a schedule for each listed equipment or system in this attachments relating to this PWS. Included in the Work Plan shall be a safety plan that demonstrates the contractor’s approach to conducting comprehensive safety control for all facilities during performance of the OEM PM, inspections and on-demand repairs for each system or equipment, PM Schedules for each system/equipment, provide a Work Progress Report that includes an aged service call report, monthly PM report, and weekly status meetings to discuss work order status with the CORs (Reference Attachment G-8 Deliverables for full details). The safety plan shall incorporate and adhere to all USFK and USAF safety regulations.

2. OEM PREVENTIVE MAINTENANCE, INSPECTION & ON-DEMAND REPAIRS

2.1 Identifying OEM PM, Inspections & On-Demand Repairs via Electronic Work Orders

DoDEA utilizes a Computerized Maintenance Management System (CMMS) program called SchoolDude, where all work orders are input by the contractor, school facility personnel and/or school administration only and shall be monitored by the contractor to complete entered repairs and/or log OEM PM and inspections. Repair requests received outside of SchoolDude, the contractor shall report to the respective COR for concurrence; Upon COR concurrence, the contractor shall enter the work request into SchoolDude. The contractor shall be responsible for the management and maintenance of the SchoolDude program, ensuring work orders are handled IAW Work Order Priorities (described in 2.3). The Government shall provide licensing of this program to the contractor. The contractor shall maintain current and accurate records in SchoolDude as this data is used to manage facility sustainment (every repair and PM the contractor completes is part of sustainment) data by DoDEA HQ (Headquarters). The contractor shall identify and upload current PM and repairs into SchoolDude as they encounter them.

Historical data shows Camp Humphrey’s had approximately 900 work orders submitted last year;

Osan had approximately 300 work orders submitted last year; Daegu had approximately 300 work orders submitted last year. These are approximate numbers and may fluctuate based on the building and equipment age. These numbers are used to give the contractor an estimated idea of the work load and demand need.

The contractor shall utilize SchoolDude for inputting all PM, on-demand repairs and emergency work performed throughout the facilities. Contractor shall prioritize and label work order requests based on classifications specified in 2.3 of this PWS. Contractor shall review all work orders generated from requests for accuracy and applicability and assign within 1 business day of receipt. All OEM PM, inspections and on-demand work orders shall be coordinated with the COR assigned at the location the work is required.

The contractor shall provide each inspection check list entered into the SchoolDude CMMS program by the contractor with an inspection interval identified and agreed to by the COR.

SchoolDude will initiate a work order which identifies inspections to be made. Inspection work which will, in any way, impact educational activities shall be scheduled in advance with a minimum of 24 hour notice to COR. Inspections shall not adversely impact special events or testing at the schools.

The contractor shall correct any problems identified during PM calls within four (4) calendar days of the need being identified. The contractor shall provide detailed notification by email to the COR, and obtain the COR’s approval for any service call that may require more than 4 working days to complete. Those services not completed in a timely fashion shall be included on the Aged Service Call Report (described in 2.2).

Proficiency in SchoolDude is required and training is available on‐line or in person from SchoolDude.

The contractor shall be responsible for ensuring connections to all utilities, such as power, gas, water, and sewage are maintained to provide a functional facility for students and faculty if delays in getting systems operational are due to:

Contractor caused failure

Delay of repair completion because the contractor provided equipment is incorrect for the installation

Delay in material or equipment delivery caused by the contractor

2.2 Work Progress Reports

The contractor shall submit the following reports on a monthly basis to the COR for review and approval. Reports directly generated from the SchoolDude CMMS program are acceptable.

Weekly work progress status meeting: Contractor shall meet with each Facility Operations Specialist (FOS) and COR from each complex and go over work order status for their assigned complex.

Contractor shall document the minutes of these meetings and signed by the Contract Manager, FOS, and the COR. Should the Contractor, FOS or the COR not concur with the minutes, they shall so state any areas of non-concurrence in writing within seven (7) calendar days of receipt of the signed minutes and email notifying all parties.

Monthly PM Report: Contractor shall submit a monthly report to the COR to indicate completed work orders, work order backlog and incomplete work orders.

Aged Service Call Report: Contractor shall submit a monthly report which indicates those work orders which have not been completed within 4 calendar days of request. This report shall include the work order identification number, requester, description of work to be done, date requested, technician to which it is assigned and reason why it has not been completed.

2.3 Work Order Priorities

Contractor Required Response – Response requirements of the contractor shall vary depending on the impact of school activities or threat to life safety. Work Requests shall receive concurrence by work order priority from the COR. Priority 1 tasks may necessitate “off‐duty” working hours to complete the task. Response time requirements are as follows:

Priority 1 (Emergency) – Any work or task required that is of such pressing nature that generation of and concurrence with a work request would result in continued damage to the facility or increasing occupant life safety or health risks. Emergency work is exempt from the usual concurrence and prioritization process.

The contractor shall provide the COR with the names, and local or long distance telephone numbers with reverse charges, as applicable, that is answered 24 hours per day, 7 days per week, including holidays, at which the contractor can be notified of emergency work. Only the COR, FOS or Contracting Officer shall call for emergency maintenance. The contractor shall respond within thirty (30) minutes by telephone and report to the job site within a maximum of one (1) hour upon notification of an emergency.

Examples of emergency needs may be, but not limited to:

Imminent fire hazard Failure of major utility system Ruptured, leaking, or overflowing interior water lines or sanitary/sewer lines, including overflowing toilet and plumbing fixtures Leaking gas lines Emergency power generation failures Failures of building structural or envelope components Other situations that directly cause damage to the facility or are deemed by the Government to cause life safety/death risk to facility occupants

The contractor shall submit a Work Request Form for Priority 1 orders to the COR by 0900 AM of the next working day.

Contractor shall ensure all repairs are completed and the failed system is operating or the situation is stabilized to prevent further damage to the facility or continue to be…