0 SOW NWWN93062300010 Revised.rtf

STATEMENT OF WORK FOR JANITORIAL SERVICES FOR THE NATIONAL WEATHER SERVICE EASTERN REGION

The Contractor shall ensure that these services are performed in a manner that ensures the health and safety of federal employees and members of the public; and, both the sanitary conditions and esthetic appearance of federal buildings. Superior customer service and well-maintained facilities that present a clean, neat and professional appearance shall be furnished in accordance with all the terms and conditions of the contract.

SCOPE OF WORK

Place of performance shall be at the National Weather Service Eastern Region Upper Air Facility located at 6425 Airport Parkway, Greensboro, NC 27409.

All cleaning under this contract is required to meet the quality and performance standards as identified herein. This facility has 535 square feet of cleanable space. The majority of the cleaning for this requirement shall be accomplished one day a week on Thursday’s between the hours of 6:00 PM and 11:00 PM Local. If the Contractor fails to report to work any given day of the year, the contract monthly price may be reduced by the prorated daily price for each day of missed services.

Itemized services, specific rooms, areas requiring a different cleaning schedule and services covered shall be furnished under Exhibit A as required and updated by the Government Contact Point (GCP) as needed.

All cleaning shall be accomplished utilizing the latest technology, products, equipment, industry practices, and specifications in order to achieve a clean, neat and professional appearance in accordance with all the terms and conditions of the contract.

SUPPLIES, MATERIALS, EQUIPMENT, AND UTITLITIES

Government Furnished:

Space in building, for the storage of supplies and equipment, shall be provided for use in the performance of work under this contract. No flammable or explosive liquids such as gasoline shall be stored in the building. The Government shall not be responsible for damage or loss to the Contractor's stored supplies or equipment.

The Contractor shall furnish all personnel, management, supervision, supplies, materials, equipment, tools, and employee training necessary to achieve the quality and performance standards of the work in this contract, unless otherwise specified herein.

CONTRACTOR PERSONNEL

At the time of award they should provide, the Contractor shall submit, in writing, the name of the Site Manager and an alternate in the provided award. The Contractor shall supply telephone, cell phone, and/or pager numbers to the GCP for use in contacting the Site Manager. The Site Manager shall conduct overall management coordination and shall be the central point of contact with the Government for performance of all work under this contract. The Site Manager shall be authorized to receive any notices of deficiency in contract performance. The notices may include, but not be limited to, the following: nonperformance of work, deficiencies in work performed and notices of proposed payment deductions due to the above. The Site Manager shall be available weekdays, between the hours of 8:00 am and 3:00 pm, and available to meet via telephone conference call within 24 hours to discuss any problem areas, issues or concerns. The Contractor shall notify the Contracting Officer in writing of any substitution in Site Manager ten working days (10) prior to making any substitutions.

All personnel employed by the Contractor shall be experienced in the type of work involved and familiar with the specifications of this contract.

Contractor personnel shall conduct all operations in such a manner as to minimize any inconvenience in the use of the facilities to the occupants.

Except as otherwise provided by law, the Government shall not be responsible for the loss of; or damage to, the contractor's equipment, or death of or injury to the contractor's personnel, or for the death of, or injury to, persons or for damages to property resulting from the contractor's negligent performance under this contract. The contractor shall be responsible for all damages to persons or property that occurs as a result of his fault or negligence, or the fault or negligence of his employees or agents, while performing the requirements of this contract.

The Contractor is responsible to ensure employees obtain a DOC identification badge after the proper background check in accordance with current DOC security requirements. The employee security clearance shall be in accordance with CAR 1352.237-71 as attached. Also a list of employees must be provided to the GCP. Employees must have a badge to identify the company they work for. Facility Management should be introduced to all current and future contract employees who may be servicing the facility.

SCHEDULING WORK AND REPORTING REQUIREMENTS

Five work days prior to the contract starting date, and annually thereafter for renewal periods, the Contractor shall submit to the GCP schedules and plans of all periodic cleaning. Periodic cleaning is defined as janitorial and related services performed that are not on a daily or weekly basis.

PERFORMANCE STANDARDS AND REQUIREMENTS

NOTE: All cleaning under this Contract is required to meet the quality and performance standards as identified. The majority of the cleaning at this location shall be accomplished one day per calendar week on Thursdays. If the cleaning day (Thursday) falls on a Federal holiday, the cleaning should be accomplished on an alternate day, proceeding the holiday, as to avoid skipping a week.The Contractor shall ensure that the buildings listed herein meets all quality and performance standards under this contract and presents an overall appearance of cleanliness. The Contractor shall provide sufficient supplies, materials, and equipment to adequately maintain the premises at an acceptable level of cleaning which is consistent with comparable industry standards for this type of contract.

The contractor shall keep the facility clean. The definition of clean shall be to remove dirt, water streaks, gum, grease, tar or any other extraneous matter from all surface or objects in order to present and overall appearance of cleanliness. The Contractor shall clean to the following standards:

1) Glass/mirror surfaces and coverings shall be clean and free of obvious dirt, dust streaks and smudges.

2. A bonnet type shampoo cleaner, hot water extraction or other acceptable methods shall be used to accomplish performance standards.

I 0) Metal and wood surfaces shall be cleaned to protect the wood or metal.

ITEMIZED SERVICES REQUIREMENT LIST

The Contractor shall be responsible for the following cleaning services and schedules:

0. Trash collection and disposal P. Buffing hard tile floor Q. Pick up litter adjacent or near the outside entrances.

Once a Week:

Sweep and damp mop all non-carpeted flooring, using only clean water and a mild, multipurpose floor cleaner.

Remove scuff marks from the flooring, if applicable.

Dust all lobby furniture, including desk, table tops, and artwork. Dust horizontal surfaces that are readily accessible.

Clean all entrance glass doors.

Scrub clean toilets and bathroom sinks. Distribute any toilet paper, hand soap, paper towels.

Remove trash from the building.

Vacuum carpeted areas including under all desks to baseboards and to comers.

Kitchen counter and appliances shall be cleaned and free of stains, smudges, streaks and foreign matter.

Distribute any paper towels and hand soap.

Monthly:

Buffing and waxing hard tile floor Quarterly:

Wash and wipe clean the interior window sills. Clean trash receptacles.

Vacuum or dust all surfaces in the facility/office area over 70" from the floor.

Clean all lighting fixtures in the facility / office area of dust and dead insects.

Annually:

Carpet Cleaned - professionally shampoo all carpet Strip resilient floors of wax and apply new, self-polishing high-quality wax.

ADDITIONAL WORK OUTSIDE THE STATEMENT OF WORK

Additional work not covered in specifications on an "as needed" and "requested" basis. Additional work must be approved by the Contracting Officer prior to performance. With an approved modification to the purchase order, the contractor shall be compensated for the additional work at an hourly rate, to be included in the contract, plus materials, if applicable. Materials shall be itemized on the invoice and not exceed published price listing.

TERMS OF THE SOW

VU. CONTRACT DATA REQUIREMENTS AND DELIVERABLES

Following is a schedule of deliverables required during the period of performance of this contract:

Item Description Quantity Due Date Deliver to Reference Annual Schedule

1 EA

Within 5 days after contract award. The Contractor shall be required to update and provide to the Government the updated schedule IS days prior to the start of each option period

GCP

SOW, Paragraph

IV

Site Manager POC and Alternate Site Manager POC

1 EA

Provide with quote

GPC

SOW, Paragraph

III

Insurance Certification l EA Provide with quote

GPC

Reference CAR 1352.228·70 Material Safety Data Sheet (MSDS)

1 EA

Within 10 days after contract award and updated in accordance with FAR 52.223-3 Alt.

l

GCP

SOW, Paragraph II, Band FAR 52.223-3 Alt. 1 National Agency Check with Inquiries (NACI)

1 EA

Within 10 days after contract award

GCP

CAR 1352.237-71

Green Procurement Reporting

1 EA

In accordance with the reporting requirements identified in FAR 52.223-2

GCP

FAR 52.223-2