UNSPSC 43232914: Modem software

Modem software is a software used to transmit data over a teleohone line. Computer information is stored digitally, whereas information transmitted over telephone lines is transmitted in the form of analog waves. A modem software converts between these two forms.

UNSPSC 43232914 Modem software is a Commodity code tracking state and local procurement of software platforms supporting communications, system management, and operational integration—not traditional modem drivers or connectivity utilities. Recent state and local solicitations show the code applied to enterprise software covering IT service management, accessibility remediation, student assessment platforms, library systems, specialized domain applications (Head Start management, EMS protocols, destination management), and utility billing portals. This mismatch between the code's nominal scope and actual recent usage reflects how state and local procurement offices tag software solutions; the code absorbs a broad range of application software when more specific taxonomy codes are unavailable or underutilized. Issuing bodies include school districts (Hillsborough County Public Schools in Florida; Northside Independent School District in Texas), municipal utilities (Orlando Utilities Commission), colleges (Valencia College in Florida), county governments (Collier County, Broward County, and Greenville County), cities (Atlanta, Philadelphia, Tucson, Palo Alto, New Haven), state agencies (Oregon Department of Administrative Services, Texas Health and Human Services Commission, State of Illinois, State of Ohio), and specialized districts (Dane County Sheriff's Office, Gwinnett County Police Department, DASH transit authority). The geographic footprint spans Florida (Valencia College RFIs for ITSM and accessibility remediation; Hillsborough County sole-source notices for ChildPlus, Nutrislice, and assessments; Collier County for Handtevy and iDSS; Orlando Utilities Commission for Atlassian renewals), Texas (Northside ISD; Employees Retirement System of Texas for IRIS tax filing services), Georgia (Gwinnett County for HCL Leap and emergency engagement solutions; City of Augusta for utilities billing), California (Orange County for social media management and digital development services; City of Palo Alto for permitting software; City of Milpitas for utility portal), and other states including Oregon, Ohio, Connecticut, Arizona, Virginia, South Carolina, Wisconsin, Illinois, and Mississippi.

Recent competitive and sole-source activity shows strong demand for purpose-built vertical applications. Valencia College posted RFIs (Request for Information notices, not formal RFPs) in October 2026 for an IT Service Management and Customer Service Management platform and a digital accessibility remediation solution, both due August and September 2025 respectively, seeking vendor insights on ITSM/CSM capabilities and accessibility content remediation across multiple file formats. Hillsborough County Public Schools issued multiple sole-source notices in 2026 for ChildPlus Head Start management software, Curriculum Associates ELLevation for English Language Learner tracking, Nutrislice Digital Signage Pro and Menus Pro for school nutrition, and Good Image Inc. Title I budgeting software—all seven-business-day posting windows with no competitive solicitation. The Employees Retirement System of Texas requested proposals by October 20, 2026 for Form 1099-R transmission to the IRS IRIS system, with a four-year firm fixed-price contract requiring 150,000 annual records processed via API. Greenville County, South Carolina sought RFP responses by October 16, 2026 for tax and auditor software accommodating the county's legislative requirements with preference for vendors serving other South Carolina counties. The City of New Haven, Connecticut posted an RFP due September 22, 2026 for a cloud-based Freedom of Information Act request management application with OnBase and Azure AD integration. The City of Tucson, Arizona established a master agreement through the Axia Cooperative purchasing program for enterprise AI-powered service automation handling high-volume interactions across city departments, with proposals due July 13, 2026 and a two percent cooperative administration fee. The City of Alexandria, Virginia solicited CAD/AVL system replacement proposals due August 18, 2026 for DASH transit authority, with federal CMAQ and RSTP funding and zero percent DBE goal. Pursuit is warranted in verticals with recurring budget cycles and clear technical standardization needs—school district assessments, utilities billing, public records management, and municipal service automation—where state and local buyers show sustained, repeatable demand and multi-year contract terms.