NIGP 94927: Fines and Penalties

NIGP 94927 Fines And Penalties is an Item code covering software and support services that state and local governments procure to manage administrative citations, compliance enforcement, and related reporting—including customer relationship management (CRM) platforms that track regulatory compliance, stakeholder outreach, and penalty or citation workflows. San Mateo County's Sustainability Department posted an RFP in February 2026 seeking a CRM solution to manage waste reduction reporting, administrative citation management, and database software services. The code draws from county and municipal sustainability, planning, and enforcement departments tasked with tracking compliance with state waste and emissions regulations, maintaining stakeholder databases (businesses, residents, schools, multi-family dwellings), and conducting outreach tied to penalties or compliance obligations. Issuing bodies under this code are primarily county departments and municipal agencies responsible for environmental enforcement, waste compliance, or administrative citation management.

San Mateo County's 2026RFP00114 solicitation illustrates the scope: the County sought a three-year CRM platform (with optional two-year extension) to coordinate outreach programs, track Senate Bill 1383 and Assembly Bill 1826 compliance, and support administrative enforcement services. Proposers needed at least four years of CRM experience and a demonstrated track record of developing three CRM tools for municipalities with populations of 750,000 or more, with at least one reference in California. The contract exceeds $200,000 and evaluates proposals on project approach (29 points), firm qualifications (24 points), team qualifications (19 points), and pricing (28 points); local and small-business preferences in San Mateo County add five to ten percent to evaluation scores. The pre-proposal meeting was scheduled for December 10, 2025, with a question deadline of December 19, 2025, and proposals due December 30, 2025, at 5:00 PM. The contract permits cooperative procurement, allowing other organizations to use resulting terms. Geographic activity is limited in the recent-opportunities block to California.