NIGP 20879: Rpa Software, Microcomputer

NIGP 20879 Rpa Software, Microcomputer, an Item code, covers cloud-based and enterprise software platforms that state and local governments are soliciting to replace, modernize, or consolidate fragmented legacy systems across utilities management, municipal operations, and special education. The code encompasses integrated business software serving operational and compliance needs — utilities billing and customer information systems managing tens of thousands of accounts, enterprise resource planning systems consolidating financial management and payroll functions across municipal departments, and specialized platforms such as statewide special education management systems serving hundreds of school districts and tens of thousands of users. State and local buyers under this code include municipal utilities departments, city governments, and state education agencies; city purchasing offices in Georgia and Washington State appear as recent active buyers.

Recent activity spans Georgia and Washington State. The City of Augusta, Georgia posted an RFP on July 24, 2026 (due August 26, 2026) for a cloud-based utilities billing and Customer Information System managing approximately 75,000 water, sewer, and stormwater customer accounts, with required integration into Itron Temetra, Cityworks, and Esri ArcGIS platforms, a 12–18 month migration phase, and five years of sustained operations costs. The City of Newnan, Georgia issued an RFQ on May 1, 2026 (due June 5, 2026) for an Enterprise Resource Planning system to consolidate financial management, procurement, payroll, and human resources functions across 343 municipal staff, structured as a two-phase pre-qualification and RFP process with product demonstrations scheduled for June 22, 2026 and final RFP eligibility notification on July 1, 2026. The Washington State Office of Superintendent of Public Instruction solicited proposals on April 27, 2026 (due June 30, 2026) for a statewide Individualized Education Program platform serving approximately 150,000 students with disabilities across more than 300 local education agencies and nine Educational Service Districts, with mandatory bidirectional integration into Skyward (87.8% SIS penetration), PowerSchool, and Synergy student information systems, a contract period from December 1, 2026 through November 30, 2029 with five-year extension option, and a 15% holdback on all payments under state gating requirements.