Third Party Administration of Health Savings Accounts, Section 125 Cafeteria Plan, Employee Reimbursement Accounts and Commuter Fringe Benefit Accounts

The Wisconsin State Employee Trust Funds multi-award vehicle provides comprehensive third-party administration services for employee benefit accounts, specifically covering Health Savings Accounts (HSAs), Section 125 Cafeteria Plans, Employee Reimbursement Accounts (ERAs), and Commuter Fringe Benefit Accounts. The contract enables state agencies and the University of Wisconsin system to procure administrative services that include claims processing, enrollment management, customer service, compliance assistance, member communications, reporting, and system integration. Eligible participants include approximately 97,500 state and university employees across 58 different state agencies, with services designed to support flexible spending and commuter benefit programs.

The contract was awarded on May 7, 2019, by the Wisconsin Employee Trust Funds, with an initial performance period from May 1, 2019, through December 31, 2021, and potential extensions through two optional two-year renewal periods until December 31, 2025. Pricing is structured on a per-participant-per-benefit-per-month administrative fee basis, with contract coverage limited to the State of Wisconsin. While specific prime contractors are not detailed in the provided documentation, the vehicle allows for multiple vendors to be awarded contracts for the different benefit account administration services. The contract requires vendors to provide comprehensive technological support, including debit cards, mobile applications, web portals, and integration with existing payroll systems, with stringent performance standards such as 99% claims processing accuracy and 80% call answer rates within 30 seconds.