Statewide Interpretation and Translation Services

The Wisconsin Statewide Interpretation and Translation Services contract provides comprehensive language support services across six distinct service categories: in-person American Sign Language (ASL) interpretation, in-person foreign language interpretation, video remote ASL interpretation, video remote foreign language interpretation, telephone foreign language interpretation, and written foreign language translation. The vehicle covers core languages such as Spanish, Arabic, Hmong, Somali, and Russian, and supports over 200 languages to assist clients with limited English proficiency and deaf or hard of hearing individuals. Services are designed to help state agencies, municipalities, and University of Wisconsin campuses communicate effectively across linguistic barriers, with interpreters available for various specialized contexts including medical, legal, educational, and scientific settings.

The contract is managed by the Wisconsin Department of Administration's State Bureau of Procurement and will run from October 1, 2024, to September 30, 2025, with four potential one-year renewal options. Multiple contractors are awarded for each service category, including minority-owned businesses, with a total of 24 vendors across the six service lots. The contract is mandatory for state agencies, optional for the University of Wisconsin System, and cooperative for Wisconsin municipalities. Pricing varies by service type, language, and time of day, with hourly rates for in-person and video remote services ranging from $35 to $160, telephone interpretation priced at $0.51 to $0.61 per minute, and written translation charged at $0.08 to $0.18 per word. The vehicle covers all 72 Wisconsin counties, organized into eight geographic regions to ensure comprehensive statewide service coverage.