1 In-Person ASL USER GUIDE PRICE LIST.xlsx

XLSX spreadsheet 707 KB Posted

Attached to
Statewide Interpretation and Translation Services
Contract number
505ENT-M25-INTERPTRANS-00
Issued by
Wisconsin

About this file

This document is a price list and user guide for Wisconsin State Contract #505ENT-M25-INTERPTRANS-00, a statewide contract for interpretation and translation services managed by the Wisconsin Department of Administration's State Bureau of Procurement. The contract involves 13 awarded vendors providing in-person American Sign Language (ASL) interpretation services across Wisconsin's eight geographic regions, with the State of Wisconsin serving as the primary contracting authority and Wisconsin municipalities authorized to use the contract cooperatively through cooperative purchasing provisions.

The contract covers in-person ASL interpretation services with hourly rates varying by vendor and region, ranging from $70-$145 for normal business hours (8 AM-5 PM CT, Monday-Friday) and $75-$160 for outside normal business hours. Most vendors charge convenience fees of $10-$120 for assignments requested with less than 24 hours' notice. Additional fees apply for specialized certifications like CDI (Certified Deaf Interpreter) and QMHI (Qualified Mental Health Interpreter), typically adding $7-$50 per hour. The contract includes a two-hour minimum billing requirement, allows for team interpreting on longer assignments, and has specific travel policies with mileage reimbursement at the state rate ($0.51 per mile as of November 2023). The contract term runs from October 1, 2024, to September 30, 2025, with four potential one-year renewal options extending through September 30, 2029, and permits the use of state purchasing cards for payments.

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State of Wisconsin
Contract #505ENT-M25-INTERPTRANS-00
Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Mandatory:YES (optional for UW System and Campuses)Contract Manager:
Cooperative:YES (WI municipalities may use this contract)Kristina Harris
P-Card:YES (State Purchasing Card may be used)Phone: 608-266-2313
E-Mail: kristina.harris@wisconsin.gov
Contract Term:October 1, 2024 to September 30, 2025DOA/State Bureau of Procurement
Renewal 1:October 1, 2025 to September 30, 2026101 E. Wilson Street, 6th Floor
Renewal 2:October 1, 2026 to September 30, 2027Madison, WI 53703
Renewal 3:October 1, 2027 to September 30, 2028
Renewal 4:October 1, 2028 to September 30, 2029
Scope
The State of Wisconsin routinely conducts business with clients who are deaf, hard of hearing, or deaf-blind who use American Sign Language (ASL) as their primary language. In order to meet the needs of our clients and comply with Title VI of the Civil Rights Act of 1964, 45 CFR Section 80.3, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA) of 1990 as amended, the State must provide in-person ASL interpretation services.

In-Person American Sign Language Interpretation Services are provided at various on-site locations throughout the State of Wisconsin. The Contractor's Interpreter mediates between the buying Agency's staff and the buying Agency's deaf or hard of hearing client to interpret the conversation.

Refer to each Contractor's tab in this spreadsheet for pricing, contact information, instructions for setting up new billing accounts and obtaining services, proficiencies, etc.

In-Person ASL Interpretation Contractors by Region
Click on any contractor below to jump to their tab
SupplierRegion(s) AwardedContract NumberSupplier ID
Access Resource, LLCR 1-8505ENT-M25-INTERPTRANS-01152779
ASL Interpreting Services, Inc.R 5, 6, 8505ENT-M25-INTERPTRANS-0330229
Collaborative CommunicationsR 3505ENT-M25-INTERPTRANS-06147916
GLOBO Language Solutions, LLC – MBER 2505ENT-M25-INTERPTRANS-08152977
INGCO International, LLCR1505ENT-M25-INTERPTRANS-10119563
Lakeside Ventures, Inc., DBA International Languages – MBER 1-8505ENT-M25-INTERPTRANS-1236071
Language Line Services IncR 4, 7505ENT-M25-INTERPTRANS-1335512
Smart Interpreting Services, Inc. DBA Professional Interpreting Enterprise (PIE)R 1-8505ENT-M25-INTERPTRANS-2134234
Purple Communications, Inc.R 1-8505ENT-M25-INTERPTRANS-194146
Sign Here Interpreting LLCR 1-8505ENT-M25-INTERPTRANS-20110894
Southern Wisconsin Interpreting & Translation Svcs, Ltd., DBA: SWITS – MBER 1-8505ENT-M25-INTERPTRANS-222810
TransLinguist IncR 1-8505ENT-M25-INTERPTRANS-24153382
Advanta Pacific International LLC d/b/a Vernacular Language Services LLCR 1-8505ENT-M25-INTERPTRANS-02152866
Regions (see map below)
Region 1 - Madison (Counties: Columbia, Dane, Dodge, Grant, Green, Iowa, Jefferson, Lafayette, Rock, Sauk)
Region 2 - Waukesha (Counties: Fond du Lac, Kenosha, Milwaukee, Ozaukee, Racine, Walworth, Washington, Waukesha)
Region 3 - Green Bay (Counties: Brown, Calumet, Door, Kewaunee, Manitowoc, Marinette, Menomonee, Oconto, Outagamie, Shawano, Sheboygan, Winnebago)
Region 4 - Wisconsin Rapids (Counties: Adams, Green Lake, Juneau, Marathon, Marquette, Portage, Waupaca, Waushara, Wood)
Region 5 - La Crosse (Counties: Buffalo, Crawford, Jackson, La Crosse, Monroe, Richland, Trempealeau, Vernon)
Region 6 - Eau Claire (Counties: Chippewa, Clark, Dunn, Eau Claire, Pepin, Pierce, St. Croix, Taylor)
Region 7 - Rhinelander (Counties: Florence, Forest, Iron, Langlade, Lincoln, Oneida, Price, Vilas)
Region 8 - Superior (Counties: Ashland, Barron, Bayfield, Burnett, Douglas, Polk, Rusk, Sawyer, Washburn)
Guidelines
When reaching out to vendors, clearly identify yourself as a State of Wisconsin agency using this contract so they can apply the correct pricing and terms to your request.

When reaching out to the contract manager for assistance, please include all pertinent information, such as: the lot or service you are inquiring about, the nature of the request, the vendor(s) involved, a summary of the issue or question, any service request documents you may have sent the vendor that contains pertinent info.

Hours and Billing
Normal business hours are 8:00 AM to 5:00 PM CT, Monday through Friday, excluding State of Wisconsin recognized holidays.

Outside Normal Business Hours are 5:00 PM to 8:00 AM CT Monday through Friday, all day Saturdays and Sundays, and State of Wisconsin recognized holidays.

Contractor shall not require a minimum number of hours per assignment longer than two (2) hours, including travel time.

Services over the 2-hour assignment minimum shall be billed to the next half hour.

On assignments where a single shift is longer than two (2) consecutive hours, two (2) Interpreters may be requested by the Contractor, and if approved, Contractors may charge their hourly rate including travel time and milage, as outlined below.

The use of multiple Interpreters must be approved in advance by the buying Agency. If the buying Agency declines a Contractor's recommendation to schedule two (2) Interpreters, the Contractor may decline the job at the time of scheduling without consequence.

Buying Agencies are strongly encouraged to approve the use of two Interpreters for longer Assignments due to the effects of Interpreter fatigue on the quality of Interpretation service.

For assignments requested by the State with less than 24 hours' notice, the Contractor may charge a one-time, flat rate convenience fee for that assignment, as specified in each Contractor's pricing tab. The hourly rate for assignments with short notification shall be the appropriate Contracted rate.

Certificates: If a Contractor offers certifications with an additional fee, those fees are listed on the Contractor's pricing tab. Certificates or licenses must be provided by the Contractor upon the request of any buying Agency. Contractors shall not bill any additional fees without prior approval by the buying Agency.

Some contractors have provided additional fees for services they provide, as listed on each Contractor's pricing tab. These fees may only be billed if approved by the buying Agency prior to the assignment. Contractors shall not bill any additional fees without prior approval by the buying Agency.

Travel Policy
Travel time may be billed at the hourly bill rate for the assignment, less any add-on pricing. Travel time in excess of two (2) hours round-trip must be approved by the buying Agency prior to the Assignment. Travel in excess of two (2) hours that is not approved prior to the assignment may not be billed to the buying Agency. Only actual time spent traveling may be billed.

All efforts shall be made by the Contractor to find qualified Interpreters without incurring excess travel costs to the State.

Billable mileage shall be paid at the State mileage rate (https://dpm.wi.gov/Pages/HR_Admin/Class-and-Comp-HR-Admin.aspx - see current Pocket Travel Guide for rates).

The mileage rate as of November 1, 2023 is $0.51 per mile. All efforts will be made to update this guide, but mileage may be billed at the current rate in the Pocket Travel Guide above, which may change without notice.

Mileage in excess of 100 miles round-trip must by approved by the buying Agency prior to the assignment. Travel in excess 100 miles that is not approved prior to the Assignment may not be billed to the Buying Agency. Only actual miles to the job site may be billed. If a billing dispute should arise concerning miles traveled, the shortest route suggested by Google Maps (directions feature) may be used to validate distance traveled.

Cancellation Policy:
When a cancellation is necessary on the part of the buying Agency, the Agency shall provide the Contractor with notice two (2) business days prior to the scheduled service. The cancellation deadline is based on the scheduled assignment time; for example, for an assignment scheduled for 1:00 PM CT on a Thursday, the cancellation deadline is on Tuesday of that same week at 1:00 PM CT.

If notice of cancellation by an Agency is made less than two (2) business days prior to the scheduled service, the Contractor shall be paid 100% of the scheduled service hours at the same hourly rate as the Assignment.

When a cancellation is necessary on the part of the Contractor, the Contractor shall provide the buying Agency with notice two (2) business days before the scheduled service.

If notice of cancellation is made by a Contractor less than two (2) business days prior to the scheduled service, this is considered a missed Assignment and should be reported by the Agency to the Contract Manager listed above.

Proficiencies
Contractors have provided a list of Proficiencies they provide in the areas of Scientific, Educational, Legal, or Medical interpretation. Each contractor has specified if they are able to accurately interpret medical/HIPAA compliant, scientific, educational and legal terminology. To be considered as having any of these specialized skills, the Interpreter must have completed formal training in them, either from an educational institution or from the Contracting Agency.

The contractor's list of Proficiencies is informational in nature and does not imply any particular type of expertise within each category. Buying Agencies that require a specific area of Proficiency are to work with the Contractors to determine whether they can provide the appropriate expertise.

Proficiencies are not billable. Fees for any certifications or licenses must be listed in this guide per the guidelines in the Hours and Billing section above.

Business Case Exceptions (BCE) - (formerly referred to as Waivers using form DOA-3727)
Any use of non-contracted vendors (including those awarded a different service on this contract than the service being requested – for example, using a contractor from an in-person interpretation Lot for a video remote call) requires a BCE submitted via email to the Contract Manager listed above for prior approval. The email must include documentation that you contacted all contracted vendors, an explanation why the service required cannot be provided by the contracted vendors, and the name and pricing of the non-contracted vendor you are requesting to use. There is no longer a DOA form for this; requests are submitted via email.

mailto:kristina.harris@wisconsin.gov Access Resource

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Access Resource, LLC505ENT-M25-INTERPTRANS-01
ContactKaren Skow, CEOVendor's other Lots on this contract:
507-327-1080Video Remote ASL
karen@access-resource.com

Supplier ID 152779

Account Setupservices@access-resource.com
507-327-1080

All billing details can be arranged by contacting us directly through the email or phone number above.

Obtaining Serviceservices@access-resource.com
507-327-1080

Please send all requests through email to the address above. End users may also call us directly with short-notice information or to discuss deals of the event so we can work through details and explore options that will best support their access needs.

Awarded RegionsAll Regions, 1-8
Proficiencies:Scientific, Educational, Legal, Medical
Certificates:CDI, QMHI
Access Resource, LLC Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 89.00$ 89.00$ 89.00$ 89.00$ 89.00$ 89.00$ 89.00$ 89.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00
On-Time Convenience Fee
Less than 24-hour notice$ 30.00$ 30.00$ 30.00$ 30.00$ 30.00$ 30.00$ 30.00$ 30.00
Access Resource, LLC additional pricing
Add-on to standard hourly rate for CDI$ 89.00
Add-on to standard hourly rate for QMHI$ 10.00
Hourly Rate for Highly Technical classes or events$ 15.00
Hourly Rate for DeafBlind - low vision$ 15.00
Hourly Rate for Legal$ 25.00
Definitions:
** For all of the optional add-on fees, Access Resource would reach out to the client to let them know that we believe the extra charge is warranted and have a conversation with the ordering party to see if they are okay with that first as part of the process of arranging services.

Highly Technical: This would be applicable in situations, for example, where a conference is of a higher level technical nature, IT specialties, medical or scientific experts, medical/vet classes, some high-level STEM Classes.

DeafBlind - low vision: We would consider this charge if the ASL Interpreter needs to have more experience or a specialty working with DeafBlind consumers

Legal: This would be considered when the technology involved in the meeting or hearing would be of a higher nature, something more than a simple meeting with attorneys to discuss how to proceed or what is involved with the process, for example. Consults with attorneys would be a more basic rate, it is the actual legal hearing or events that may require the fee.

mailto:karen@access-resource.commailto:services@access-resource.commailto:services@access-resource.com ASL Interpreting

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
ASL Interpreting Services, Inc.505ENT-M25-INTERPTRANS-03
ContactErin BuntingVendor's other Lots on this contract:
763-478-8963Video Remote ASL
erin@aslis.com

Supplier ID 30229

Account Setupinfo@aslis.com
763-478-8963

For new billing accounts, Agency will be asked fill out the attached Billing Form.

Obtaining Serviceinfo@aslis.com
763-478-8963
By telephone: Be prepared with all the details pertaining to your request (date, time, location, people involved, topic, etc.)

By email, either fill out the attached request form and attach it to the email, or type in the body of the email the particulars of the request, including: agency contact name and contact information, date, time, duration, location, people involved, topic, etc.

Agencies may be eligible to make requests via ASLIS’s online portal. Please contact by email or phone if you wish to establish an online account.

By fax, fill out the attached request form and fax to:763-478-3093
Awarded RegionsRegions 5, 6, 8
Proficiencies:K-12 Education, Post Secondary Education, Medical, DeafBlind, Press Conferences, Business/Professional
Certificates:CDI, QMHI
Access Resource, LLC Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 73.00$ 73.00$ 73.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 77.00$ 77.00$ 77.00
On-Time Convenience Fee
Less than 24-hour notice$ 25.00$ 25.00$ 25.00
Additional pricing
Add-on to standard hourly rate for CDI$ 7.00
Add-on to standard hourly rate for QMHI$ 7.00
Add-on to standard hourly rate for Atypical$ 7.00
Add-on to standard hourly rate for DeafBlind$ 7.00
Definitions:
Atypical describes a client that uses ASL in a way that is other than standard ASL – often as a result of language deprivation or developmental delays.

DeafBlind describes a client that has both vision and hearing impairment.

mailto:erin@aslis.commailto:info@aslis.commailto:info@aslis.com Collaborative

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Collaborative Communications505ENT-M25-INTERPTRANS-06
ContactSara Kay GenglerVendor's other Lots on this contract:
920-442-0317NONE
SaraKay@collabcommwi.com

Supplier ID 147916

Account SetupSara Kay Gengler
920-442-0317
SaraKay@collabcommwi.com
Obtaining ServiceSara Kay Gengler
920-442-0317
SaraKay@collabcommwi.com
Awarded RegionsRegion 3
Proficiencies:Educational, Medical
Collaborative Communications Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 75.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 95.00
On-Time Convenience Fee
Less than 24-hour notice$ 40.00

mailto:SaraKay@collabcommwi.commailto:SaraKay@collabcommwi.commailto:SaraKay@collabcommwi.com

GLOBO

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
GLOBO Language Solutions, LLC505ENT-M25-INTERPTRANS-08
ContactKyle GoodsonVendor's other Lots on this contract:
215-563-4418Video Remote Foreign Language
kyle@helloglobo.comTelephone

Supplier ID 152977

Account SetupKyle Goodson
215-563-4418
kyle@helloglobo.com
https://www.helloglobo.com/get-started-invoice-only
Users can fill out onboarding information at the above link or contact Kyle Gordon for onboarding.

Required billing information : Contact name, email, and phone number. Intake questions are optional for end-users

Obtaining ServiceKyle Goodson
215-563-4418
kyle@helloglobo.com
To request services please call or email Kyle Goodson directly.
Our self serviced portal GLOBO HQ will also be available to use once your account has been activated. Kyle will gladly facilitate any requests until each end-user receives full access to GLOBO HQ.
Awarded RegionsRegion 2
Proficiencies:Scientific, Educational, Legal, Medical
Certificates:CDI, QMHI
GLOBO Language Solutions, LLC Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 125.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 145.00
On-Time Convenience Fee
Less than 24-hour notice$ 20.00
GLOBO Language Solutions, LLC additional pricing
Add-on to standard hourly rate for CDI$ 20.00
Add-on to standard hourly rate for QMHI$ 20.00
Hourly Rate for Trilingual Interpreter - Spanish$ 20.00

mailto:kyle@helloglobo.commailto:kyle@helloglobo.commailto:kyle@helloglobo.comhttps://secure-web.cisco.com/1g6vOMrcgGsp_nNlCbgDgxRYe4gpe5h94Q9UKT_yOXDG6tPhlGI49y3pQpg1bYz6_kvBDxEknFJXkc8Pm8ZYn88uzqVm0_7gMtgALNrDxPDXS0mZC9WqlOxnrF36Pr9qnx9b4MImRw35tPW_Gj-uAWChUmxMSKCmvqT_Uj1GFUlwLGYNhucTRC6Bk6GF27CacVIqIcAUK76MVW6FG1zEv3cFWUIkgJqmVjl-5KSZhIRMS0iWh4HU_C29XKIkCFFVhLrJr7aZlncYXcwSjbKvtR5X254AeqQsigAlZrTBLUxXjmMo44erQaj3_-V8hYPDY/https%3A%2F%2Fwww.helloglobo.com%2Fget-started-invoice-only

INGCO

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
INGCO International, LLC505ENT-M25-INTERPTRANS-10
ContactElle Blackstock, Ingrid ChristensenVendor's other Lots on this contract:
612-440-4227In-Person Foreign Language Regions 1-3, 5, 6
sales@ingcointernational.com

Supplier ID 119563

Account Setup sales@ingcointernational.com

Fill out the online New Client Billing Form below or email the address above with any questions.

Online New Client Billing Form

Obtaining ServiceMartin Gonzalezinterpreting@ingcointernational.com
612-605-8006 and choose Option 2
Email Martin Gozalez at the email address above. Include the following information:
Specify On-Site/In-Person ASL interpretation is needed
Date interpreting service is needed
Start and stop time
Address, parking instructions, entrance details
Or submit the request via our Scheduling Online Portal -
https://ingco.lspware.com/
INGCO can create a login for each team member attached to your organization.
If you have issues, here is a tutorial link:https://www.youtube.com/watch?v=t0enf2hgD44
or contact Martin Gonzalez at:interpreting@ingcointernational.com
You can also view, edit, reschedule, or cancel your already scheduled appointments here at
your convenience
Awarded RegionsRegion 1
Proficiencies:
Certificates:CHI, QMHI
INGCO International, LLC Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 144.00$ 144.00$ 144.00$ 144.00$ 144.00
On-Time Convenience Fee
Less than 24-hour notice$ 50.00$ 50.00$ 50.00$ 50.00$ 50.00
INGCO International, LLC additional pricing
Discount for long-term assignments (10 or more scheduled at one time)10%
Add-on to standard hourly rate for CDI$ 20.00
Add-on to standard hourly rate for QMHI$ 20.00

mailto:sales@ingcointernational.comhttps://forms.zohopublic.com/abby1/form/NewClientBilling/formperma/GqP5CpJQiZK-sf7D_kGbPCPeJGmtima_tpTI4CrI2b8mailto:sales@ingcointernational.commailto:interpreting@ingcointernational.comhttps://ingco.lspware.com/https://www.youtube.com/watch?v=t0enf2hgD44mailto:interpreting@ingcointernational.com Int'l Langs

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Lakeside Ventures, Inc., DBA International Languages – MBE505ENT-M25-INTERPTRANS-12
ContactAlberto AguilarVendor's other Lots on this contract:
414-226-1980 Ext. 1004In-Person Foreign Language Regions 1-8
alberto@intlanguages.com

Supplier ID 36071

Account SetupAll agencies can fill out a form online:
https://forms.gle/xRzCimNauwSTRtuCA
Obtaining ServiceTo schedule services, use one of the following methods:
Email:admin@intlanguages.com(Preferred)
Phone:414-226-1980
Awarded RegionsAll Regions, 1-8
Proficiencies:Scientific, Educational, Legal, Medical
Certificates:CDI, QMHI
International Languages Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00
On-Time Convenience Fee
Less than 24-hour notice$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00$ 120.00
International Languages additional pricing
Discount for long-term assignments (10 or more scheduled at one time)5%
Add-on to standard hourly rate for CDI$ 20.00
Add-on to standard hourly rate for QMHI$ 20.00

mailto:alberto@intlanguages.comhttps://secure-web.cisco.com/1V17xZkcVHOOtouBBRYBhBpzcZc4Dis8Aw4BZAbEln51iKDb-CleshgzWwOjZQ-JvvSFF_PdY6yCrA6cC5DS4r4EtFhL_La01_Re7AoGTDvhgFfTGeezsoO8bBXj6Vp_923oFw2dAo54HJRPf20MOU_B-T01f5zfpu93oj_-68oJHy4rpztvSCxhhiXdGZvgiCPpx8OoggOOH9bM-AXR8dNmtqWZV5kSgJJkFe5L5yrFP0OO-8W9s9lKettslWR8_DpLzYLByzVZ4SstLNcOG8RTUTUvO67MaaOA5KyMpSed7NnJDeADHzZeQ0bpTSrFT/https%3A%2F%2Fforms.gle%2FxRzCimNauwSTRtuCAmailto:admin@intlanguages.com Language Line

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Language Line Services Inc505ENT-M25-INTERPTRANS-13
ContactKelly MistryVendor's other Lots on this contract:
PhoneIn-Person Foreign Language Regions 4, 7, 8
kmistry@languageline.comVideo Remote ASL

Supplier ID 35512

Account Setup Please complete the attached form (Acct Setup Info Form) below and email the completed form to Kelly Mistry:

kmistry@languageline.com

To be billed using a one-time direct bill account, proceed to “Obtaining Service”

Obtaining ServiceDetermine how you would like services to be billed to your department/organization (see above)
Complete the “LanguageLine Onsite Interpreter Request Form” and email directly to
OnsiteRequests@languageline.com
And copy:
kmistry@languageline.com
Awarded RegionsRegions 4, 7
Proficiencies:Scientific, Educational, Medical
Certificates:CDI, QMHI
Language Line Services Inc Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 110.00$ 110.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 160.00$ 160.00
On-Time Convenience Fee
Less than 24-hour notice$ 50.00$ 50.00
Language Line Services Inc additional pricing
Add-on to standard hourly rate for CDI$ 50.00
Add-on to standard hourly rate for QMHI$ 50.00
Hourly Rate for Trilingual Interpreter - Spanish$ 100.00

mailto:kmistry@languageline.commailto:kmistry@languageline.commailto:kmistry@languageline.commailto:OnsiteRequests@languageline.com

PIE

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Smart Interpreting Services, Inc. DBA Professional Interpreting Enterprise (PIE)505ENT-M25-INTERPTRANS-21
ContactAmy FrymanVendor's other Lots on this contract:
414-282-8115Video Remote ASL - PENDING
amyfryman@pieinc-wi.com

Supplier ID 34234

Account Setupoffice@pieinc-wi.com
414-282-8115
Billing account information can be set up at time of request.
Contract number must be specified at time of request.
Obtaining Serviceoffice@pieinc-wi.com
414-282-8115OR888-801-9393
When making a request, please include: Contact name, phone and email for requester, date, time and location of request, on-site contact person, name of Deaf client, names of additional participants if known, what will be happening during the request and include the contract number you are requesting services under. If preferred interpreter names are known, please include that as well.
Awarded RegionsAll Regions, 1-8
Proficiencies:Legal, Medical (mental health)
Certificates:QMHI
Professional Interpreting Enterprise Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 80.00$ 80.00$ 80.00$ 80.00$ 80.00$ 80.00$ 80.00$ 80.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00$ 100.00
On-Time Convenience Fee
Less than 24-hour notice$ 75.00$ 75.00$ 75.00$ 75.00$ 75.00$ 75.00$ 75.00$ 75.00
Professional Interpreting Enterprise additional pricing
Add-on to standard hourly rate for QMHI$ 20.00
SC:L or State Court Roster (Certified or Provisional) For legal related requests (prision/municipalities)$ 20.00

mailto:amyfryman@pieinc-wi.commailto:office@pieinc-wi.commailto:office@pieinc-wi.com Purple

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Purple Communications, Inc.505ENT-M25-INTERPTRANS-19
ContactKeith WheelerVendor's other Lots on this contract:
512-412-3946NONE
edward.gilbert@purple.us

Supplier ID 4146

Account SetupEdward Gilbert
512-253-8280
edward.gilbert@purple.us
Contact your account manager to request a new account
Inform your Account Manager who the account POC and Billing POC will be
Include the address email and phone number for both POCs
Account Manager will setup a new account for the department with the need
Account Manager will send the POC for the new account a welcome email
The welcome email will include the account number for the department and information on how to request an interpreter.
Requests can then be made against the account
*No additional paperwork is needed due to the state contract being applicable*
Obtaining ServiceScheduling Team
608-291-6299
interpreting@purple.us
Go to:https://zpconnect.com/
Click: Get an Interpreter
Fill out the online request form
Include your account number
If assignment is virtual, please include the link
Place any additional info necessary in the notes section
Click Submit Request
*The requestor will receive an email confirmation and will be notified of all assignment updates*
Awarded RegionsAll Regions, 1-8
Proficiencies:Educational, Legal, Medical
Certificates:CDI, QMHI
Purple Communications, Inc. Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 86.00$ 112.00$ 112.00$ 112.00$ 112.00$ 112.00$ 112.00$ 112.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 101.50$ 133.50$ 133.50$ 133.50$ 133.50$ 133.50$ 133.50$ 133.50
On-Time Convenience Fee
Less than 24-hour notice$ 64.00$ 64.00$ 64.00$ 64.00$ 64.00$ 64.00$ 64.00$ 64.00
Purple Communications, Inc. additional pricing
Add-on to standard hourly rate for CDI$ 16.00
Add-on to standard hourly rate for QMHI$ 16.00

mailto:edward.gilbert@purple.usmailto:interpreting@purple.usmailto:edward.gilbert@purple.ushttps://zpconnect.com/ Sign Here

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Sign Here Interpreting LLC505ENT-M25-INTERPTRANS-20
ContactLori ConnorsVendor's other Lots on this contract:
715-573-3750NONE
manager@signhereinterpreting.com

Supplier ID 110894

Account SetupReach out to vendor to set up account:
Phone:715-573-3750
Email:manager@signhereinterpreting.com
Obtaining ServiceTo schedule services, use one of the following methods:
Phone:715-573-3750
Email:manager@signhereinterpreting.com
Website:https://signhereinterpreting.com
Awarded RegionsAll Regions, 1-8
Proficiencies:Scientific, Educational, Medical
Certificates:CDI, QMHI
Sign Here Interpreting LLC Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 85.00$ 85.00$ 85.00$ 85.00$ 85.00$ 85.00$ 85.00$ 85.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 95.00$ 95.00$ 95.00$ 95.00$ 95.00$ 95.00$ 95.00$ 95.00
On-Time Convenience Fee
Less than 24-hour notice$ 10.00$ 10.00$ 10.00$ 10.00$ 10.00$ 10.00$ 10.00$ 10.00
Sign Here Interpreting LLC additional pricing
Add-on to standard hourly rate for CDI$ 15.00
Add-on to standard hourly rate for QMHI$ 15.00

mailto:manager@signhereinterpreting.commailto:manager@signhereinterpreting.commailto:manager@signhereinterpreting.comhttps://signhereinterpreting.com/

SWITS

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Southern Wisconsin Interpreting & Translation Svcs, Ltd., DBA: SWITS – MBE505ENT-M25-INTERPTRANS-22
SWITS does not participate in Cooperative Purchasing for Municipalities
ContactSarah St John - Accounts ManagerVendor's other Lots on this contract:
262-740-2590In-Person Foreign Language Regions 1-8
accountsmanager@swits.usVideo Remote Foreign Language

Supplier ID 2810

Account SetupSonia Arteaga - HR Manager
262-740-2590
hr@swits.us
Obtaining Servicesouthern@swits.us
https://swits.us/request-quote/
Phone:262-740-2590
Fax:262-740-2592
Awarded RegionsAll Regions, 1-8
Proficiencies:Scientific, Educational, Legal, Medical
SWITS Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 70.00$ 70.00$ 80.00$ 80.00$ 80.00$ 80.00$ 80.00$ 80.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 75.00$ 75.00$ 85.00$ 85.00$ 85.00$ 85.00$ 85.00$ 85.00
On-Time Convenience Fee
Less than 24-hour notice$ 25.00$ 25.00$ 25.00$ 25.00$ 25.00$ 25.00$ 25.00$ 25.00
SWITS additional pricing
Hourly discount for long-term assignments (10 or more scheduled at one time)$ 5.00

mailto:accountsmanager@swits.usmailto:hr@swits.usmailto:southern@swits.ushttps://swits.us/request-quote/ Translinguist

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
TransLinguist Inc505ENT-M25-INTERPTRANS-24
ContactJawad KhanVendor's other Lots on this contract:
646-358-4386In-Person Foreign Language Regions 3-8
jawad.khan@translinguist.com

Supplier ID 153382

Account SetupJawad Khan
646-358-4386
jawad.khan@translinguist.com
End users can make requests via phone or email (preferred method). If further instructions or forms are required to set up billing accounts, please feel free to reach out, and we will provide any necessary details.
Obtaining Service
Jawad Khan
646-358-4386
jawad.khan@translinguist.com
End users can make requests via phone or email (preferred method).
Awarded RegionsAll Regions, 1-8
Proficiencies:Scientific, Educational, Legal, Medical
Certificates:CDI, QMHI
TransLinguist Inc Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 110.00$ 110.00$ 110.00$ 110.00$ 110.00$ 110.00$ 110.00$ 110.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 125.00$ 125.00$ 125.00$ 125.00$ 125.00$ 125.00$ 125.00$ 125.00
On-Time Convenience Fee
Less than 24-hour notice$ 35.00$ 35.00$ 35.00$ 35.00$ 35.00$ 35.00$ 35.00$ 35.00
TransLinguist Inc additional pricing
Hourly discount for long-term assignments (10 or more scheduled at one time)$ 10.00
Add-on to standard hourly rate for CDI$ 15.00
Add-on to standard hourly rate for QMHI$ 20.00
Hourly Rate for Trilingual Interpreter - Spanish$ 145.00

mailto:jawad.khan@translinguist.commailto:jawad.khan@translinguist.commailto:jawad.khan@translinguist.com Vernacular

Statewide Interpretation and Translation Services
In-Person American Sign Language Interpretation
Advanta Pacific International LLC d/b/a Vernacular Language Services LLC505ENT-M25-INTERPTRANS-02
ContactAdam TranVendor's other Lots on this contract:
703-226-9605In-Person Foreign Language Regions 1-8
adam@vernacularlanguage.com

Supplier ID 152866

Account SetupNikki Ha
571-347-3945 ext 101
accounting@vernacularlanguage.com
Obtaining ServiceAdam Tran
703-226-9605
adam@vernacularlanguage.com
Awarded RegionsAll Regions, 1-8
Proficiencies:Scientific, Educational, Legal, Medical
Vernacular Language Services LLC Hourly Rates
Region 1Region 2Region 3Region 4Region 5Region 6Region 7Region 8
In-Person ASL Interpretation Rate
Normal Business Hours$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00
In-Person ASL Interpretation Rate
Outside Normal Business Hours$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00$ 99.00
On-Time Convenience Fee
Less than 24-hour notice$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00$ 79.00

mailto:adam@vernacularlanguage.commailto:accounting@vernacularlanguage.commailto:adam@vernacularlanguage.com image1.png image2.png image4.emf

Confidential Page 1 5/27/2020

Property of ASLIS

Customer Information Sheet

Company Name:

Address:

Billing Contact Person Information Contact Person for Making Interpreter Requests

Name: Name:

Phone Number: Phone Number:

Email: Email:

Fax:

Preferred method of receiving invoices: Preferred method of receiving interpreter confirmation:

Mail Email

Email Fax

Both Phone

Will This Agreement Cover Multiple Locations? Authorized Person(s) Able to Make Requests

Yes, with centralized billing Only the above contact

Yes, with separate billing for each location Any employee

No, each location needs their own agreement Any employee with permission from above contact

N/A, we only have one location

**If you have any questions regarding billing, please contact Shannon Panzer at billing@aslis.com or 763-478-8963.

mailto:accounts@aslis.com

Company Name:

Address:

undefined:

Name:

PhoneNumber_2:

Email_2:

Mail: Off

Email_3: Off

Both: Off

Yes with centralized billing: Off

Yes with separate billing for each location: Off

No each location needs their own agreement: Off

NA we only have one location: Off

Name_2:

Phone Number:

Email_4:

Fax:

Email_5: Off

Fax_2: Off

Phone: Off undefined_2:

undefined_3:

undefined_4:

image3.emf

Interpreter Request Form General Requests

Sent From

Name: Billing Company:

Phone: Billing Address:

Fax: City, State, Zip:

Email:

Send confirmaƟon via: Email Fax Phone

Request Info

This fax contains informaƟon which is CONFIDENTIAL and which may be privileged or proprietary to ASL InterpreƟng Services. If you are not the intended recipient of this message and received this transmission in error, please inform us by e‐mail, phone or fax, and then discard the original and all copies thereof.

Request Date: Deaf Consumer(s):

Request Start Time: AddiƟonal info about Consumer:

(interpreters arrive 10‐15 min. before start Ɵme listed.) (i.e. tacƟle, cued, oral etc.)

Request End Ɵme: Requested Interpreter(s) if any:

(Any Request 2 hours or more will automaƟcally have a team assigned unless otherwise negoƟated)

Go To Address:

(include building name)

On‐site Contact Person:

(include phone number)

Request Details

Contact us

Phone: 763‐478‐8963 (voice)

VP: 952‐388‐2141

Fax: 763‐478‐3093 (fax)

Today’s Date:

ASLIS

5801 Duluth Street S.135A Golden Valley, MN 55422 info@aslis.com www.aslis.com

Request Details:

(Provide as much detail as possible)

Preparatory Materials such as schedule, agenda, speaker’s notes, etc. are available Yes No

For AddiƟonal InformaƟon Contact:

AddiƟonal InformaƟon will be sent to ASLIS by (date):

Todays Date:

Name:

Billing Company:

Phone:

Billing Address:

Fax:

City State Zip:

Email:

Request Date:

Deaf Consumers:

Request Start Time:

AddiŸonal info about Consumer:

Request End Ÿme:

Requested Interpreters if any:

Go To Address:

Onsite Contact Person:

Request Details_2:

For AddiŸonal InformaŸon Contact:

AddiŸonal InformaŸon will be sent to ASLIS by date:

Check Box1: Off

Check Box2: Off

Check Box3: Off

Check Box4: Off

Check Box5: Off image6.emf

Microsoft_Word_Document.docx

State of Wisconsin Contract

LanguageLine Account Setup

Customer Contact Information

Department/Agency/Org Name:

CUSTOMER CONTACT INFORMATION

Operations Contact

Billing Contact Same as Operations Contact

Name:

Name:

Title:

Title:

Telephone:

Telephone:

Fax:

Fax:

E-mail:

E-mail:

Address:

Address:

City, State, Zip:

City, State, Zip:

© 2019 Language Line Services, Inc. • One Lower Ragsdale Drive, Bldg. 2 • Monterey, CA 93940 • www.LanguageLine.com • CONFIDENTIAL INFORMATION • REV 06.17.19 2 image1.png image5.emf

Microsoft_Word_Document1.docx Onsite Interpreter Request

State of Wisconsin Contract

Please fill out this form completely and send it to: OnsiteRequests@LanguageLine.com and KMistry@languageline.com

Assignment Billing Information

LanguageLine Client ID

Parent Account Reference Number

XXXXX

Billing Contact Name

Billing Contact Email

Billing Contact Phone #

Billing Address

Billing City, State, Zip

Purchase Order # (if applicable)

Assignment Request Information – State of Wisconsin Contract

Name of Department/Agency/Municipality

Requestor’s Name

Requestor’s Telephone Number (please provide alternate # for emergency contact)

Requestor’s Email Address

Language Needed

Place of Assignment & Interpreter Check-In Instructions (be specific – Suite #, Floor, where/who to check in with)

**Virtual Assignments Only**

Name of Virtual Platform (Zoom, Teams, etc)

**Virtual Assignments Only**

Link to Meeting

Name of Onsite Contact Person

Name of Limited English Proficient or Deaf/Hard-of-Hearing Client

Nature of the Assignment

Date of Assignment

Start Time of Assignment

Length Needed/End Time of Assignment

Preferred Interpreter (if any)

Gender Preference (if any)

Cost saving tips when scheduling an onsite interpreter below

The below details are subject to change based on the current terms & conditions of any existing Language Line Contract

1. If at all possible, please provide us 3-5 business days’ notice. However, we realize this is not always possible and we will do our best to fill any onsite interpreting request.

1. When possible, schedule onsite interpreters for assignments to take place Monday through Friday between the hours of 8am and 5pm to avoid non-standard hourly rates.

1. Contact us at least 1 full business day in advance to cancel an interpreter request to avoid the cancellation fee.

1. Requests that are placed with a less than 24 hours business notice are subject to premium rates.

2 | Page image1.png

File details come from the government source that posted it. Updated .