4 FL VRI USER GUIDE PRICE LIST.xlsx

XLSX spreadsheet 835 KB Posted

Attached to
Statewide Interpretation and Translation Services
Contract number
505ENT-M25-INTERPTRANS-00
Issued by
Wisconsin

About this file

This document is a statewide contract vehicle price list for Wisconsin State Contract #505ENT-M25-INTERPTRANS-00, covering Video Remote Foreign Language Interpretation services. The contract is managed by the Wisconsin Department of Administration's State Bureau of Procurement, with Contract Manager Kristina Harris, and is mandatory for state agencies but optional for the University of Wisconsin System. The contract is cooperative, allowing Wisconsin municipalities to utilize these services, and permits use of the state purchasing card (P-Card). Five contractors are awarded under this vehicle: EPIC Translations LLC, GLOBO Language Solutions LLC (MBE), Propio LS LLC, Southern Wisconsin Interpreting & Translation Services Ltd. (SWITS Ltd. - MBE), and WorldWide Interpreters Inc.

The contract provides video remote interpretation services for over 200 languages, categorized as "Core Languages" (25 languages including Spanish, Arabic, Mandarin, Vietnamese, and others) and "Non-Core Languages" (all other available languages). Pricing is structured hourly with a one-hour minimum, billed in 15-minute increments thereafter, ranging from $43.80 to $75.00 per hour depending on the contractor, language category, and service type (consecutive vs. simultaneous interpretation). The contract term runs from October 1, 2024, through September 30, 2025, with four potential one-year renewal options extending through September 30, 2029. Services are available 24/7/365, with normal business hours defined as 8:00 AM to 5:00 PM CT, Monday through Friday. All contractors provide proficiencies in Scientific, Educational, Legal, and Medical interpretation, with additional certifications available from some vendors at extra cost. The contract includes specific cancellation policies requiring one business day notice and supports various online meeting platforms including Microsoft Teams and Zoom.

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Other files

File Type Posted
11 Sample Contract.docx DOCX document
12 Vendor Spend Report Template.xlsx XLSX spreadsheet
2 In-Person FL USER GUIDE PRICE LIST.xlsx XLSX spreadsheet
6 Written USER GUIDE PRICE LIST.xlsx XLSX spreadsheet
7 Attachment G - Wisconsin Regions.pdf PDF
10 Vendor Cloud Storage Requirements.pdf PDF
3 ASL VRI USER GUIDE PRICE LIST.xlsx XLSX spreadsheet
1 In-Person ASL USER GUIDE PRICE LIST.xlsx XLSX spreadsheet
9 RFB Mandatory Requirements by Lot.xlsx XLSX spreadsheet
5 Telephone USER GUIDE PRICE LIST 5-7-25.xlsx XLSX spreadsheet
8 28425-KH RFB.docx DOCX document
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State of Wisconsin
Contract #505ENT-M25-INTERPTRANS-00
Statewide Interpretation and Translation Services
Video Remote Foreign Language Interpretation
Mandatory:YES (optional for UW System and Campuses)Contract Manager:
Cooperative:YES (WI municipalities may use this contract)Kristina Harris
P-Card:YES (State Purchasing Card may be used)Phone: 608-266-2313
E-Mail: kristina.harris@wisconsin.gov
Contract Term:October 1, 2024 to September 30, 2025DOA/State Bureau of Procurement
Renewal 1:October 1, 2025 to September 30, 2026101 E. Wilson Street, 6th Floor
Renewal 2:October 1, 2026 to September 30, 2027Madison, WI 53703
Renewal 3:October 1, 2027 to September 30, 2028
Renewal 4:October 1, 2028 to September 30, 2029
Scope
The State of Wisconsin routinely conducts business with Clients who have limited English Proficiency (LEP). In order to meet the needs of our Clients and comply with federal civil rights statues, specifically Title VI of the Civil Rights Act of 1964, 45 CFR Section 80.3, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA) of 1990 as amended, the State must provide Video Remote Foreign Language Oral Interpretation Services.

Video Remote Foreign Language Interpretation Services are provided via various online video platforms. The Contractor's Interpreter mediates between the buying Agency's staff and the buying Agency's non-English speaking or LEP Client to interpret the conversation.

Refer to each Contractor's tab in this spreadsheet for pricing, contact information, instructions for setting up new billing accounts and obtaining services, proficiencies, etc.

Video Remote Foreign Language Interpretation Contractors
Click on any contractor below to jump to their tab
SupplierContract NumberSupplier ID
EPIC Translations LLC505ENT-M25-INTERPTRANS-07152796
GLOBO Language Solutions, LLC MBE505ENT-M25-INTERPTRANS-08152977
Propio LS, LLC505ENT-M25-INTERPTRANS-18124918
Southern Wisconsin Interpreting & Translation Svcs, Ltd., DBA SWITS Ltd. - MBE505ENT-M25-INTERPTRANS-222810
WorldWide Interpreters, Inc505ENT-M25-INTERPTRANS-25125610
Core Languages
AlbanianFrenchKinyarwandaPashtoSpanish
ArabicHakka ChineseLao/LaotianPunjabiSwahili
BurmeseHindiLingalaRohingyaUkrainian
Hakha ChinHmongMalayRussianUrdu
DariKaren S'GawMandarinSomaliVietnamese

Non-Core Languages include all other languages provided by the contractor. A list of these languages is included in each contractor's tab.

To search this document for a specific language, press Control-F. When the search window opens, next to "Within" select "Workbook." Type your language in the "Find what" field and click "Find Next" to see all listings.

Changes
Changes from the previous contract include:
VRI services for ASL and Foreign Language are now two separate Lots.
Services are covered using any platform (Teams, Zoom, etc.).
Pricing is now hourly, with a minimum of 1 hour, billed in 15-minute increments thereafter.
Pricing is for pre-scheduled service, rather than on-demand.
Simultaneous Interpretation is now included (see definitions below).
Guidelines
When reaching out to vendors, clearly identify yourself as a State of Wisconsin agency using this contract so they can apply the correct pricing and terms to your request.

When reaching out to the contract manager for assistance, please include all pertinent information, such as: the lot or service you are inquiring about, the nature of the request, the vendor(s) involved, a summary of the issue or question, any service request documents you may have sent the vendor that contains pertinent info.

Hours and Billing
Normal business hours are 8:00 AM to 5:00 PM CT, Monday through Friday, excluding State of Wisconsin recognized holidays.

Outside Normal Business Hours are 5:00 PM to 8:00 AM CT Monday through Friday, all day Saturdays and Sundays, and State of Wisconsin recognized holidays.

Services are available 24 hours per day, 7 days per week, 365 days per year.

Contractor shall not require a minimum number of hours per Assignment longer than one (1) hour.

Services over the 1-hour Assignment minimum shall be billed to the next quarter hour.

On assignments where a single shift is longer than two (2) consecutive hours, two (2) Interpreters may be requested by the Contractor, and if approved, Contractors may charge their hourly rate for each Interpreter.

The use of multiple Interpreters must be approved in advance by the buying Agency. If the buying Agency declines a Contractor's recommendation to schedule two (2) Interpreters, the Contractor may decline the job at the time of scheduling without consequence.

Buying Agencies are strongly encouraged to approve the use of two Interpreters for longer Assignments due to the effects of Interpreter fatigue on the quality of Interpretation service.

Consecutive Interpretation: In consecutive interpreting, the Interpreter starts to interpret after the speaker pauses; thus much more time (perhaps double) is needed.

Simultaneous Interpretation: In simultaneous interpreting, the Interpreter interprets the message from the source language to the target language in real-time. Unlike in consecutive interpreting, the natural flow of the speaker is not disturbed and allows for a smoother output for the listeners.

Certificates: If a Contractor offers certifications with an addition fee, those fees are listed on the Contractor's pricing tab. Certificates or licenses must be provided by the Contractor upon the request of any buying Agency. Contractors shall not bill any additional fees without prior approval by the buying Agency.

Some contractors have provided additional fees for services they provide, as listed on each Contractor's pricing tab. These fees may only be billed if approved by the buying Agency prior to the assignment. Contractors shall not bill any additional fees without prior approval by the buying Agency.

Meeting platform
All services must be provided via any online meeting platform, including but not limited to Microsoft Teams, Zoom, and any website or application provided by the Contractor, at no additional cost. Platform requirements will be determined by the buying Agency at the time of the request.
Cancellation Policy:
When a cancellation is necessary on the part of the buying Agency, the Agency shall provide the Contractor with notice one (1) business day before the scheduled service. The cancellation deadline is based on the scheduled assignment time; for example, for an assignment scheduled for 1:00 PM CT on a Thursday, the cancellation deadline is on Wednesday of that same week at 1:00 PM CT.

If notice of cancellation is made less than one (1) business day prior to the scheduled service, the Contractor shall be paid 100% of the scheduled service hours at the same hourly rate as the Assignment.

When a cancellation is necessary on the part of the Contractor, the Contractor shall provide the buying Agency with notice one (1) business day before the scheduled service.

If notice of cancellation is made less than one (1) business day prior to the scheduled service, this is considered a missed Assignment and should be reported by the Agency to the Contract Manager listed above.

Proficiencies
Contractors have provided a list of Proficiencies they provide in the areas of Scientific, Educational, Legal, or Medical interpretation for each language they provide. Each contractor has specified if they are able to accurately interpret medical/HIPAA compliant, scientific, educational and legal terminology. To be considered as having any of these specialized skills, the Interpreter must have completed formal training in them, either from an educational institution or from the Contracting Agency.

The contractor's list of Proficiencies is informational in nature and does not imply any particular type of expertise within each category. Buying Agencies that require a specific area of Proficiency are to work with the Contractors to determine whether they can provide the appropriate expertise.

Proficiencies are not billable. Fees for any certifications or licenses must be listed in this guide per the guidelines in the Hours and Rates section above.

Business Case Exceptions (BCE) - (formerly referred to as Waivers using form DOA-3727)
Any use of non-contracted vendors (including those awarded a different service on this contract than the service being requested – for example, using a contractor from an in-person interpretation Lot for a video remote call) requires a BCE submitted via email to the Contract Manager listed above for prior approval. The email must include documentation that you contacted all contracted vendors, an explanation why the service required cannot be provided by the contracted vendors, and the name and pricing of the non-contracted vendor you are requesting to use. There is no longer a DOA form for this; requests are submitted via email.

mailto:kristina.harris@wisconsin.gov

EPIC

Statewide Interpretation and Translation Services
Video Remote Foreign Language Interpretation
EPIC Translations LLC505ENT-M25-INTERPTRANS-07
ContactMostansar VirkVendor's other Lots on this contract:
888-214-2053Video Remote ASL
mv@epictranslations.comWritten Translation

Supplier ID 152796

Account Setup888-214-2053
translate@epictranslations.com

Call or email to set up an account

Obtaining ServiceGo to the following website:
https://epictranslations.com/vri/

Enter State of Wisconsin VRI user code: AvN9ju

Instructions for EPIC Translations website:

Users can also call or email to set up service:
888-214-2053
translate@epictranslations.com
Certificates:WI Court Certified Interpreter
EPIC Translations LLC Hourly Rates
ServiceConsecutive InterpretationSimultaneous Interpretation
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Normal Business Hours$ 60.00$ 60.00
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Outside Normal Business Hours$ 60.00$ 60.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Normal Business Hours$ 70.00$ 70.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Outside Normal Business Hours$ 70.00$ 70.00
EPIC Translations LLC Additional pricing
Add-on to standard hourly rate - WI Court Certified Interpreter$ 72.00
Discount for long-term assignments (10 or more)$ 69.00
Proficiencies
Key: S = Scientific, E = Educational, L = Legal, M = Medical
EPIC Translations LLC CORE LANGUAGE PROFICIENCIES
Albanian: S, E, L, MMalay: S, E, L, M
Arabic: S, E, L, MMandarin: S, E, L, M
Burmese: S, E, L, MPashto: S, E, L, M
Hakha Chin: S, E, L, MPunjabi: S, E, L, M
Dari: S, E, L, MRohingya: S, E, L, M
French: S, E, L, MRussian: S, E, L, M
Hakka Chinese: S, E, L, MSomali: S, E, L, M
Hindi: S, E, L, MSpanish: S, E, L, M
Hmong: S, E, L, MSwahili: S, E, L, M
Karen S'Gaw: S, E, L, MUkrainian: S, E, L, M
Kinyarwanda: S, E, L, MUrdu: S, E, L, M
Lao/Laotian: S, E, L, MVietnamese: S, E, L, M
Lingala: S, E, L, M
EPIC Translations LLC NON-CORE LANGUAGES and PROFICIENCIES
LanguageProficiencies
Scientific (Y/N)Educational (Y/N)Legal (Y/N)Medical (Y/N)
AbkhazYYYY
AdangmeYYYY
AdygheYYYY
AfrikaansYYYY
AltayYYYY
ArmenianYYYY
AssameseYYYY
AymaraYYYY
AzerbaijaniYYYY
BalineseYYYY
BalochiYYYY
BashkirYYYY
BasqueYYYY
BelarusianYYYY
BengaliYYYY
BikolYYYY
BislamaYYYY
BodoYYYY
BulgarianYYYY
BuriatYYYY
CatalanYYYY
CebuanoYYYY
ChamorroYYYY
ChechenYYYY
ChichewaYYYY
ChipewyanYYYY
ChukchiYYYY
ChuvashYYYY
ComorianYYYY
CornishYYYY
CreeYYYY
CriouloYYYY
CzechYYYY
DagaareYYYY
DagbaniYYYY
DanishYYYY
DariYYYY
DgèrnésiaisYYYY
DhivehiYYYY
DogriYYYY
DogribYYYY
DolganYYYY
DutchYYYY
DzongkhaYYYY
EnglishYYYY
ErzyaYYYY
EstonianYYYY
EvenkYYYY
EweYYYY
FaroeseYYYY
FijianYYYY
FilipinoYYYY
FinnishYYYY
Franco-ProvençalYYYY
FrisianYYYY
FriulianYYYY
FulaYYYY
GaYYYY
GagauzYYYY
GalicianYYYY
GeorgianYYYY
GermanYYYY
GonjaYYYY
GreekYYYY
GuaraníYYYY
GujaratiYYYY
Gwich'inYYYY
Haitian CreoleYYYY
HausaYYYY
HawaiianYYYY
HebrewYYYY
HiligaynonYYYY
HindiYYYY
HindustaniYYYY
Hiri MotuYYYY
HungarianYYYY
IcelandicYYYY
IgboYYYY
IlokanoYYYY
IndonesianYYYY
IngushYYYY
InuinnaqtunYYYY
InuktitutYYYY
IrishYYYY
ItalianYYYY
JapaneseYYYY
JèrriaisYYYY
JulaYYYY
KabardianYYYY
KalaallisutYYYY
KalangaYYYY
KalmykYYYY
KannadaYYYY
KapampanganYYYY
Karachay-BalkarYYYY
KasemYYYY
KashmiriYYYY
KazakhYYYY
KhakasYYYY
KhantyYYYY
KikongoYYYY
Kinaray-aYYYY
KirghizYYYY
KiribatiYYYY
KirundiYYYY
Komi-PermyakYYYY
Komi-ZyrianYYYY
KonkaniYYYY
KoryakYYYY
KurdishYYYY
LadinYYYY
LatvianYYYY
LingalaYYYY
LithuanianYYYY
Lower SorbianYYYY
LuxembourgishYYYY
MaguindanaoYYYY
MaithiliYYYY
MalagasyYYYY
MalayYYYY
MalayalamYYYY
MalteseYYYY
ManipuriYYYY
MansiYYYY
MaoriYYYY
MaranaoYYYY
MarathiYYYY
MariYYYY
MarshalleseYYYY
MeänkieliYYYY
MokshaYYYY
MoldovanYYYY
MongolianYYYY
MooreYYYY
MunukutubaYYYY
NauruanYYYY
NdebeleYYYY
NenetsYYYY
NiueanYYYY
Northern SothoYYYY
NorwegianYYYY
NuristaniYYYY
NzemaYYYY
OccitanYYYY
OriyaYYYY
OsseticYYYY
PalauanYYYY
PamiriYYYY
PangasinanYYYY
PashaiYYYY
PashtoYYYY
PitcairneseYYYY
PortugueseYYYY
PunjabiYYYY
QuechuaYYYY
RomaniYYYY
RomanianYYYY
RomanshYYYY
RuthenianYYYY
SamiYYYY
SamoanYYYY
SangoYYYY
SanskritYYYY
SantaliYYYY
SardinianYYYY
ScotsYYYY
ScottishYYYY
SeselwaYYYY
SindhiYYYY
SinhalaYYYY
SlaveyYYYY
SlovakYYYY
SlovenianYYYY
SoninkeYYYY
SothoYYYY
SwahiliYYYY
SwaziYYYY
SwedishYYYY
TahitianYYYY
TajikYYYY
TamazightYYYY
TamilYYYY
TatarYYYY
TausugYYYY
TeluguYYYY
TibetanYYYY
Tok PisinYYYY
TokelauanYYYY
TonganYYYY
TshilubaYYYY
TsongaYYYY
TswanaYYYY
TurkishYYYY
TurkmenYYYY
TuvaluanYYYY
TuvinYYYY
TwiYYYY
UdmurtYYYY
UkrainianYYYY
Upper SorbianYYYY
UrduYYYY
UyghurYYYY
UzbekYYYY
VendaYYYY
Waray-WarayYYYY
WelshYYYY
WolofYYYY
XhosaYYYY
YakutYYYY
YiddishYYYY
YorubaYYYY
ZhuangYYYY
ZuluYYYY

mailto:mv@epictranslations.commailto:translate@epictranslations.commailto:translate@epictranslations.comhttps://epictranslations.com/vri/%C2%A0

GLOBO

Statewide Interpretation and Translation Services
Video Remote Foreign Language Interpretation
GLOBO Language Solutions, LLC MBE505ENT-M25-INTERPTRANS-08
ContactKyle GoodsonVendor's other Lots on this contract:
215-563-4418In-Person ASL Region 2
kyle@helloglobo.comTelephone

Supplier ID 152977

Account SetupKyle Goodson
215-563-4418
kyle@helloglobo.com
https://www.helloglobo.com/get-started-invoice-only
Users can fill out onboarding information at the above link or contact Kyle Gordon for onboarding.

Required billing information : Contact name, email, and phone number. Intake questions are optional for end-users

Obtaining ServiceKyle Goodson
215-563-4418
kyle@helloglobo.com
To request services please call or email Kyle Goodson directly.
Our self serviced portal GLOBO HQ will also be available to use once your account has been activated. Kyle will gladly facilitate any requests until each end-user receives full access to GLOBO HQ.
GLOBO Language Solutions, LLC Hourly Rates
ServiceConsecutive InterpretationSimultaneous Interpretation
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Normal Business Hours$ 43.80$ 75.00
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Outside Normal Business Hours$ 43.80$ 75.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Normal Business Hours$ 43.80$ 75.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Outside Normal Business Hours$ 43.80$ 75.00
Proficiencies
Key: S = Scientific, E = Educational, L = Legal, M = Medical
GLOBO Language Solutions, LLC CORE LANGUAGE PROFICIENCIES
Albanian: S, E, L, MMalay: S, E, L, M
Arabic: S, E, L, MMandarin: S, E, L, M
Burmese: S, E, L, MPashto: S, E, L, M
Hakha Chin: S, E, L, MPunjabi: S, E, L, M
Dari: S, E, L, MRohingya: S, E, L, M
French: S, E, L, MRussian: S, E, L, M
Hakka Chinese: S, E, L, MSomali: S, E, L, M
Hindi: S, E, L, MSpanish: S, E, L, M
Hmong: S, E, L, MSwahili: S, E, L, M
Karen S'Gaw: S, E, L, MUkrainian: S, E, L, M
Kinyarwanda: S, E, L, MUrdu: S, E, L, M
Lao/Laotian: S, E, L, MVietnamese: S, E, L, M
Lingala: S, E, L, M
GLOBO Language Solutions, LLC NON-CORE LANGUAGES and PROFICIENCIES
LanguageProficiencies
Scientific (Y/N)Educational (Y/N)Legal (Y/N)Medical (Y/N)
AbkhazYYYY
AdangmeYYYY
AdygheYYYY
AfrikaansYYYY
AltayYYYY
ArmenianYYYY
AssameseYYYY
AymaraYYYY
AzerbaijaniYYYY
BalineseYYYY
BalochiYYYY
BashkirYYYY
BasqueYYYY
BelarusianYYYY
BengaliYYYY
BikolYYYY
BislamaYYYY
BodoYYYY
BulgarianYYYY
BuriatYYYY
CatalanYYYY
CebuanoYYYY
ChamorroYYYY
ChechenYYYY
ChichewaYYYY
ChipewyanYYYY
ChukchiYYYY
ChuvashYYYY
ComorianYYYY
CornishYYYY
CreeYYYY
CriouloYYYY
CzechYYYY
DagaareYYYY
DagbaniYYYY
DanishYYYY
DariYYYY
DgèrnésiaisYYYY
DhivehiYYYY
DogriYYYY
DogribYYYY
DolganYYYY
DutchYYYY
DzongkhaYYYY
EnglishYYYY
ErzyaYYYY
EstonianYYYY
EvenkYYYY
EweYYYY
FaroeseYYYY
FijianYYYY
FilipinoYYYY
FinnishYYYY
Franco-ProvençalYYYY
FrisianYYYY
FriulianYYYY
FulaYYYY
GaYYYY
GagauzYYYY
GalicianYYYY
GeorgianYYYY
GermanYYYY
GonjaYYYY
GreekYYYY
GuaraníYYYY
GujaratiYYYY
Gwich'inYYYY
Haitian CreoleYYYY
HausaYYYY
HawaiianYYYY
HebrewYYYY
HiligaynonYYYY
HindiYYYY
HindustaniYYYY
Hiri MotuYYYY
HungarianYYYY
IcelandicYYYY
IgboYYYY
IlokanoYYYY
IndonesianYYYY
IngushYYYY
InuinnaqtunYYYY
InuktitutYYYY
IrishYYYY
ItalianYYYY
JapaneseYYYY
JèrriaisYYYY
JulaYYYY
KabardianYYYY
KalaallisutYYYY
KalangaYYYY
KalmykYYYY
KannadaYYYY
KapampanganYYYY
Karachay-BalkarYYYY
KasemYYYY
KashmiriYYYY
KazakhYYYY
KhakasYYYY
KhantyYYYY
KikongoYYYY
Kinaray-aYYYY
KirghizYYYY
KiribatiYYYY
KirundiYYYY
Komi-PermyakYYYY
Komi-ZyrianYYYY
KonkaniYYYY
KoryakYYYY
KurdishYYYY
LadinYYYY
LatvianYYYY
LingalaYYYY
LithuanianYYYY
Lower SorbianYYYY
LuxembourgishYYYY
MaguindanaoYYYY
MaithiliYYYY
MalagasyYYYY
MalayYYYY
MalayalamYYYY
MalteseYYYY
ManipuriYYYY
MansiYYYY
MaoriYYYY
MaranaoYYYY
MarathiYYYY
MariYYYY
MarshalleseYYYY
MeänkieliYYYY
MokshaYYYY
MoldovanYYYY
MongolianYYYY
MooreYYYY
MunukutubaYYYY
NauruanYYYY
NdebeleYYYY
NenetsYYYY
NiueanYYYY
Northern SothoYYYY
NorwegianYYYY
NuristaniYYYY
NzemaYYYY
OccitanYYYY
OriyaYYYY
OsseticYYYY
PalauanYYYY
PamiriYYYY
PangasinanYYYY
PashaiYYYY
PashtoYYYY
PitcairneseYYYY
PortugueseYYYY
PunjabiYYYY
QuechuaYYYY
RomaniYYYY
RomanianYYYY
RomanshYYYY
RuthenianYYYY
SamiYYYY
SamoanYYYY
SangoYYYY
SanskritYYYY
SantaliYYYY
SardinianYYYY
ScotsYYYY
ScottishYYYY
SeselwaYYYY
SindhiYYYY
SinhalaYYYY
SlaveyYYYY
SlovakYYYY
SlovenianYYYY
SoninkeYYYY
SothoYYYY
SwahiliYYYY
SwaziYYYY
SwedishYYYY
TahitianYYYY
TajikYYYY
TamazightYYYY
TamilYYYY
TatarYYYY
TausugYYYY
TeluguYYYY
TibetanYYYY
Tok PisinYYYY
TokelauanYYYY
TonganYYYY
TshilubaYYYY
TsongaYYYY
TswanaYYYY
TurkishYYYY
TurkmenYYYY
TuvaluanYYYY
TuvinYYYY
TwiYYYY
UdmurtYYYY
UkrainianYYYY
Upper SorbianYYYY
UrduYYYY
UyghurYYYY
UzbekYYYY
VendaYYYY
Waray-WarayYYYY
WelshYYYY
WolofYYYY
XhosaYYYY
YakutYYYY
YiddishYYYY
YorubaYYYY
ZhuangYYYY
ZuluYYYY

mailto:kyle@helloglobo.commailto:kyle@helloglobo.commailto:kyle@helloglobo.comhttps://secure-web.cisco.com/1g6vOMrcgGsp_nNlCbgDgxRYe4gpe5h94Q9UKT_yOXDG6tPhlGI49y3pQpg1bYz6_kvBDxEknFJXkc8Pm8ZYn88uzqVm0_7gMtgALNrDxPDXS0mZC9WqlOxnrF36Pr9qnx9b4MImRw35tPW_Gj-uAWChUmxMSKCmvqT_Uj1GFUlwLGYNhucTRC6Bk6GF27CacVIqIcAUK76MVW6FG1zEv3cFWUIkgJqmVjl-5KSZhIRMS0iWh4HU_C29XKIkCFFVhLrJr7aZlncYXcwSjbKvtR5X254AeqQsigAlZrTBLUxXjmMo44erQaj3_-V8hYPDY/https%3A%2F%2Fwww.helloglobo.com%2Fget-started-invoice-only Propio

Statewide Interpretation and Translation Services
Video Remote Foreign Language Interpretation
Propio LS, LLC505ENT-M25-INTERPTRANS-18
Vendor's other Lots on this contract:
ContactFaraz NaseemTelephone
816-384-0325
fnaseem@propio.com

Supplier ID 124918

Account SetupClient Services
clientservices@propio.com
Obtaining ServiceFaraz Naseem
816-384-0325
fnaseem@propio.com
Propio LS, LLC Hourly Rates
ServiceConsecutive InterpretationSimultaneous Interpretation
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Normal Business Hours$ 45.00$ 45.00
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Outside Normal Business Hours$ 45.00$ 45.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Normal Business Hours$ 45.00$ 45.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Outside Normal Business Hours$ 45.00$ 45.00
Proficiencies
Key: S = Scientific, E = Educational, L = Legal, M = Medical
Propio LS, LLC CORE LANGUAGE PROFICIENCIES
Albanian: S, E, L, MMalay: S, E, L, M
Arabic: S, E, L, MMandarin: S, E, L, M
Burmese: S, E, L, MPashto: S, E, L, M
Hakha Chin: S, E, L, MPunjabi: S, E, L, M
Dari: S, E, L, MRohingya: S, E, L, M
French: S, E, L, MRussian: S, E, L, M
Hakka Chinese: S, E, L, MSomali: S, E, L, M
Hindi: S, E, L, MSpanish: S, E, L, M
Hmong: S, E, L, MSwahili: S, E, L, M
Karen S'Gaw: S, E, L, MUkrainian: S, E, L, M
Kinyarwanda: S, E, L, MUrdu: S, E, L, M
Lao/Laotian: S, E, L, MVietnamese: S, E, L, M
Lingala: S, E, L, M
Propio LS, LLC NON-CORE LANGUAGES and PROFICIENCIES
LanguageProficiencies
Scientific (Y/N)Educational (Y/N)Legal (Y/N)Medical (Y/N)
AbkhazYYYY
AdangmeYYYY
AdygheYYYY
AfrikaansYYYY
AltayYYYY
ArmenianYYYY
AssameseYYYY
AymaraYYYY
AzerbaijaniYYYY
BalineseYYYY
BalochiYYYY
BashkirYYYY
BasqueYYYY
BelarusianYYYY
BengaliYYYY
BikolYYYY
BislamaYYYY
BodoYYYY
BulgarianYYYY
BuriatYYYY
CatalanYYYY
CebuanoYYYY
ChamorroYYYY
ChechenYYYY
ChichewaYYYY
ChipewyanYYYY
ChukchiYYYY
ChuvashYYYY
ComorianYYYY
CornishYYYY
CreeYYYY
CriouloYYYY
CzechYYYY
DagaareYYYY
DagbaniYYYY
DanishYYYY
DariYYYY
DgèrnésiaisYYYY
DhivehiYYYY
DogriYYYY
DogribYYYY
DolganYYYY
DutchYYYY
DzongkhaYYYY
EnglishYYYY
ErzyaYYYY
EstonianYYYY
EvenkYYYY
EweYYYY
FaroeseYYYY
FijianYYYY
FilipinoYYYY
FinnishYYYY
Franco-ProvençalYYYY
FrisianYYYY
FriulianYYYY
FulaYYYY
GaYYYY
GagauzYYYY
GalicianYYYY
GeorgianYYYY
GermanYYYY
GonjaYYYY
GreekYYYY
GuaraníYYYY
GujaratiYYYY
Gwich'inYYYY
Haitian CreoleYYYY
HausaYYYY
HawaiianYYYY
HebrewYYYY
HiligaynonYYYY
HindiYYYY
HindustaniYYYY
Hiri MotuYYYY
HungarianYYYY
IcelandicYYYY
IgboYYYY
IlokanoYYYY
IndonesianYYYY
IngushYYYY
InuinnaqtunYYYY
InuktitutYYYY
IrishYYYY
ItalianYYYY
JapaneseYYYY
JèrriaisYYYY
JulaYYYY
KabardianYYYY
KalaallisutYYYY
KalangaYYYY
KalmykYYYY
KannadaYYYY
KapampanganYYYY
Karachay-BalkarYYYY
KasemYYYY
KashmiriYYYY
KazakhYYYY
KhakasYYYY
KhantyYYYY
KikongoYYYY
Kinaray-aYYYY
KirghizYYYY
KiribatiYYYY
KirundiYYYY
Komi-PermyakYYYY
Komi-ZyrianYYYY
KonkaniYYYY
KoryakYYYY
KurdishYYYY
LadinYYYY
LatvianYYYY
LingalaYYYY
LithuanianYYYY
Lower SorbianYYYY
LuxembourgishYYYY
MaguindanaoYYYY
MaithiliYYYY
MalagasyYYYY
MalayYYYY
MalayalamYYYY
MalteseYYYY
ManipuriYYYY
MansiYYYY
MaoriYYYY
MaranaoYYYY
MarathiYYYY
MariYYYY
MarshalleseYYYY
MeänkieliYYYY
MokshaYYYY
MoldovanYYYY
MongolianYYYY
MooreYYYY
MunukutubaYYYY
NauruanYYYY
NdebeleYYYY
NenetsYYYY
NiueanYYYY
Northern SothoYYYY
NorwegianYYYY
NuristaniYYYY
NzemaYYYY
OccitanYYYY
OriyaYYYY
OsseticYYYY
PalauanYYYY
PamiriYYYY
PangasinanYYYY
PashaiYYYY
PashtoYYYY
PitcairneseYYYY
PortugueseYYYY
PunjabiYYYY
QuechuaYYYY
RomaniYYYY
RomanianYYYY
RomanshYYYY
RuthenianYYYY
SamiYYYY
SamoanYYYY
SangoYYYY
SanskritYYYY
SantaliYYYY
SardinianYYYY
ScotsYYYY
ScottishYYYY
SeselwaYYYY
SindhiYYYY
SinhalaYYYY
SlaveyYYYY
SlovakYYYY
SlovenianYYYY
SoninkeYYYY
SothoYYYY
SwahiliYYYY
SwaziYYYY
SwedishYYYY
TahitianYYYY
TajikYYYY
TamazightYYYY
TamilYYYY
TatarYYYY
TausugYYYY
TeluguYYYY
TibetanYYYY
Tok PisinYYYY
TokelauanYYYY
TonganYYYY
TshilubaYYYY
TsongaYYYY
TswanaYYYY
TurkishYYYY
TurkmenYYYY
TuvaluanYYYY
TuvinYYYY
TwiYYYY
UdmurtYYYY
UkrainianYYYY
Upper SorbianYYYY
UrduYYYY
UyghurYYYY
UzbekYYYY
VendaYYYY
Waray-WarayYYYY
WelshYYYY
WolofYYYY
XhosaYYYY
YakutYYYY
YiddishYYYY
YorubaYYYY
ZhuangYYYY
ZuluYYYY

mailto:fnaseem@propio.commailto:clientservices@propio.commailto:fnaseem@propio.com

SWITS

Statewide Interpretation and Translation Services
Video Remote Foreign Language Interpretation
Southern Wisconsin Interpreting & Translation Svcs, Ltd., DBA SWITS Ltd. - MBE505ENT-M25-INTERPTRANS-22
SWITS does not participate in Cooperative Purchasing for MunicipalitiesVendor's other Lots on this contract:
In-Person ASL Regions 1-8
ContactSarah St John - Accounts ManagerIn-Person Foreign Language Regions 1-8
262-740-2590
accountsmanager@swits.us
Supplier ID2810
Account SetupSonia Arteaga - HR Manager
262-740-2590
hr@swits.us
Obtaining Servicesouthern@swits.us
https://swits.us/request-quote/
Phone:262-740-2590
Fax:262-740-2592
Certificates:WI Court Certified Interpreter
SWITS Ltd. Hourly Rates
ServiceConsecutive InterpretationSimultaneous Interpretation
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Normal Business Hours$ 45.00$ 45.00
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Outside Normal Business Hours$ 45.00$ 45.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Normal Business Hours$ 45.00$ 45.00
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Outside Normal Business Hours$ 45.00$ 45.00
SWITS Ltd. Additional pricing
Add-on to standard hourly rate - WI Court Certified Interpreter$ 25.00
Proficiencies
Key: S = Scientific, E = Educational, L = Legal, M = Medical
SWITS Ltd. CORE LANGUAGE PROFICIENCIES
Albanian: S,E, L, MMalay: S,E, L, M
Arabic: S,E, L, MMandarin: S,E, L, M
Burmese: S,E, L, MPashto: S,E, L, M
Hakha Chin: S,E, L, MPunjabi: S,E, L, M
Dari: S,E, L, MRohingya: S,E, L, M
French: S,E, L, MRussian: S,E, L, M
Hakka Chinese: S,E, L, MSomali: S,E, L, M
Hindi: S,E, L, MSpanish: S,E, L, M
Hmong: S,E, L, MSwahili: S,E, L, M
Karen S'Gaw: S,E, L, MUkrainian: S,E, L, M
Kinyarwanda: S,E, L, MUrdu: S,E, L, M
Lao/Laotian: S,E, L, MVietnamese: S,E, L, M
Lingala: S,E, L, M
SWITS Ltd. NON-CORE LANGUAGES and PROFICIENCIES
LanguageProficiencies
Scientific (Y/N)Educational (Y/N)Legal (Y/N)Medical (Y/N)
AbkhazYyYy
AdangmeYyYy
AdygheYyYy
AfrikaansYyYy
AltayYyYy
ArmenianYyYy
AssameseYyYy
AymaraYyYy
AzerbaijaniYyYy
BalineseYyYy
BalochiYyYy
BashkirYyYy
BasqueYyYy
BelarusianYyYy
BengaliYyYy
BikolYyYy
BislamaYyYy
BodoYyYy
BulgarianYyYy
BuriatYyYy
CatalanYyYy
CebuanoYyYy
ChamorroYyYy
ChechenYyYy
ChichewaYyYy
ChipewyanYyYy
ChukchiYyYy
ChuvashYyYy
ComorianYyYy
CornishYyYy
CreeYyYy
CriouloYyYy
CzechYyYy
DagaareYyYy
DagbaniYyYy
DanishYyYy
DariYyYy
DgèrnésiaisYyYy
DhivehiYyYy
DogriYyYy
DogribYyYy
DolganYyYy
DutchYyYy
DzongkhaYyYy
EnglishYyYy
ErzyaYyYy
EstonianYyYy
EvenkYyYy
EweYyYy
FaroeseYyYy
FijianYyYy
FilipinoYyYy
FinnishYyYy
Franco-ProvençalYyYy
FrisianYyYy
FriulianYyYy
FulaYyYy
GaYyYy
GagauzYyYy
GalicianYyYy
GeorgianYyYy
GermanYyYy
GonjaYyYy
GreekYyYy
GuaraníYyYy
GujaratiYyYy
Gwich'inYyYy
Haitian CreoleYyYy
HausaYyYy
HawaiianYyYy
HebrewYyYy
HiligaynonYyYy
HindiYyYy
HindustaniYyYy
Hiri MotuYyYy
HungarianYyYy
IcelandicYyYy
IgboYyYy
IlokanoYyYy
IndonesianYyYy
IngushYyYy
InuinnaqtunYyYy
InuktitutYyYy
IrishYyYy
ItalianYyYy
JapaneseYyYy
JèrriaisYyYy
JulaYyYy
KabardianYyYy
KalaallisutYyYy
KalangaYyYy
KalmykYyYy
KannadaYyYy
KapampanganYyYy
Karachay-BalkarYyYy
KasemYyYy
KashmiriYyYy
KazakhYyYy
KhakasYyYy
KhantyYyYy
KikongoYyYy
Kinaray-aYyYy
KirghizYyYy
KiribatiYyYy
KirundiYyYy
Komi-PermyakYyYy
Komi-ZyrianYyYy
KonkaniYyYy
KoryakYyYy
KurdishYyYy
LadinYyYy
LatvianYyYy
LingalaYyYy
LithuanianYyYy
Lower SorbianYyYy
LuxembourgishYyYy
MaguindanaoYyYy
MaithiliYyYy
MalagasyYyYy
MalayYyYy
MalayalamYyYy
MalteseYyYy
ManipuriYyYy
MansiYyYy
MaoriYyYy
MaranaoYyYy
MarathiYyYy
MariYyYy
MarshalleseYyYy
MeänkieliYyYy
MokshaYyYy
MoldovanYyYy
MongolianYyYy
MooreYyYy
MunukutubaYyYy
NauruanYyYy
NdebeleYyYy
NenetsYyYy
NiueanYyYy
Northern SothoYyYy
NorwegianYyYy
NuristaniYyYy
NzemaYyYy
OccitanYyYy
OriyaYyYy
OsseticYyYy
PalauanYyYy
PamiriYyYy
PangasinanYyYy
PashaiYyYy
PashtoYyYy
PitcairneseYyYy
PortugueseYyYy
PunjabiYyYy
QuechuaYyYy
RomaniYyYy
RomanianYyYy
RomanshYyYy
RuthenianYyYy
SamiYyYy
SamoanYyYy
SangoYyYy
SanskritYyYy
SantaliYyYy
SardinianYyYy
ScotsYyYy
ScottishYyYy
SeselwaYyYy
SindhiYyYy
SinhalaYyYy
SlaveyYyYy
SlovakYyYy
SlovenianYyYy
SoninkeYyYy
SothoYyYy
SwahiliYyYy
SwaziYyYy
SwedishYyYy
TahitianYyYy
TajikYyYy
TamazightYyYy
TamilYyYy
TatarYyYy
TausugYyYy
TeluguYyYy
TibetanYyYy
Tok PisinYyYy
TokelauanYyYy
TonganYyYy
TshilubaYyYy
TsongaYyYy
TswanaYyYy
TurkishYyYy
TurkmenYyYy
TuvaluanYyYy
TuvinYyYy
TwiYyYy
UdmurtYyYy
UkrainianYyYy
Upper SorbianYyYy
UrduYyYy
UyghurYyYy
UzbekYyYy
VendaYyYy
Waray-WarayYyYy
WelshYyYy
WolofYyYy
XhosaYyYy
YakutYyYy
YiddishYyYy
YorubaYyYy
ZhuangYyYy
ZuluYyYy

mailto:accountsmanager@swits.usmailto:hr@swits.usmailto:southern@swits.ushttps://swits.us/request-quote/ WorldWide

Statewide Interpretation and Translation Services
Video Remote Foreign Language Interpretation
WorldWide Interpreters, Inc505ENT-M25-INTERPTRANS-25
ContactJessica Hall or Denisse LopezVendor's other Lots on this contract:
Toll Free: 866-967-5313Written Translation
support@e-wwi.com

Supplier ID 125610

Account Setup Email: support@e-wwi.com

Obtaining Service See user guide attached below

WorldWide Interpreters, Inc Hourly Rates
ServiceConsecutive InterpretationSimultaneous Interpretation
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Normal Business Hours$ 52.80$ 52.80
Hourly Foreign Language Video Remote Interpretation Rate

Core Languages

Outside Normal Business Hours$ 52.80$ 52.80
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Normal Business Hours$ 57.02$ 57.02
Hourly Foreign Language Video Remote Interpretation Rate

Non-Core Languages

Outside Normal Business Hours$ 57.02$ 57.02
Proficiencies
Key: S = Scientific, E = Educational, L = Legal, M = Medical
WorldWide Interpreters, Inc CORE LANGUAGE PROFICIENCIESCOMING SOON
Albanian:Malay:
Arabic:Mandarin:
Burmese:Pashto:
Hakha Chin:Punjabi:
Dari:Rohingya:
French:Russian:
Hakka Chinese:Somali:
Hindi:Spanish:
Hmong:Swahili:
Karen S'Gaw:Ukrainian:
Kinyarwanda:Urdu:
Lao/Laotian:Vietnamese:
Lingala:
WorldWide Interpreters, Inc NON-CORE LANGUAGES and PROFICIENCIESCOMING SOON
LanguageProficiencies
Scientific (Y/N)Educational (Y/N)Legal (Y/N)Medical (Y/N)

mailto:support@e-wwi.commailto:support@e-wwi.com image1.png https://epictranslations.com | translate@epictranslations.com | 888-214-2053

EPIC Project System (EPS) EPS was designed to:

1. Assist EPIC Translations in optimizing and streamlining their language translation processes for greater efficiency.

2. Simplify and accelerate the process for requesting quotes and projects.

3. Convert quotes into active, live projects seamlessly.

4. Enhance our linguistic resources' efficiency in providing exceptional client support.

EPS Client Access Module

1. Login URL: https://epictranscriptions.com

a. Username: your email address

b. Password: It should have been emailed to you. If not, simply click on the 'I forgot my password' link to receive a password reset link from the system.

2. Once you're logged in, this is the screen you'll see:

https://epictranslations.com/ mailto:translate@epictranslations.com https://epictranscriptions.com/

You'll have the ability to perform these tasks:

1. View your profile

2. Edit your profile

3. View all your projects

4. Submit a quote

5. Submit project (if you’d like to not submit a quote)

6. View all your invoices

7. View all your quotes

My Profile

You can view and edit your profile, which includes details such as:

When you complete your profile, the details you provide will automatically populate when creating a quote or starting a project.

Submit Quote (Interpretation - Virtual)

1. Click on the 'Submit Quote' icon. Your client details will automatically be filled in with the information from your profile.

2. Begin by selecting ‘Interpretation – Virtual’ service from the 'Service Requested' field.

3. Next, pick any of the delivery options. Ideally, we should have as much lead time as possible.

4. Choose the Source Language (usually English).

5. Choose the Target Language

• State of Wisconsin’s core languages are automatically listed in the ‘Target

Language’ field. For a non-core language, please choose ‘WI_Non-Core

Languages’ as the target language.

6. The pricing will be calculated for you automatically.

7. Please upload a file with project instructions, if any.

• EPS is programmed to automatically calculate the word count from the uploaded file. But you can change this for the ‘interpretation – virtual’ service option. Minimum is 1 hour.

8. Click on the 'Preview Quote' button to review your details. Edit details if necessary. If no changes are needed then click 'Save' to finalize the quote.

9. After the quote is saved in the system, you'll automatically receive an email with a

PDF attachment of the quote.

10. When you're ready to approve the quote, log back into EPS and click on 'Your

Quotes' in the left panel.

11. Click the checkmark icon in the ACCEPT column to proceed.

12. Review the information automatically filled in from your profile:

13. Feel free to customize the Description field to your preference.

14. You can specify your expectations in the 'Deliverable' field.

15. Click the 'Save' button to secure your changes.

Both you and EPIC Translations will receive an email notification once your quote is converted into a project. EPIC Translations will review the details and reach out with any questions before assigning the project.

Submit Project Sometimes, you might want to skip submitting a quote and directly submit a project request. That's what the 'Submit Project' feature is for.

Click on the 'Submit Project' icon to access the project submission form. Your client details will automatically populate with information from your profile. Simply fill in the remaining fields to provide the necessary project details:

1. Service Requested

2. Source Language

3. Target Language

4. Instructions

5. Date

6. Start time

7. End time

8. Project File (optional)

9. Count

Additional Links

The EPS home page/landing page will display additional links, as shown in the screenshot below.

Easily view various types of projects for yourself by clicking on the dropdown arrow for

Projects field. You can view projects such as completed and those assigned to you.

You can also update your password and see all the quote requests you've sent to EPIC

Translations.

EPS Client Access Module

You'll have the ability to perform these tasks:

1. View your profile

2. Edit your profile

4. Submit a quote

My Profile

Submit Quote (Interpretation - Virtual)

1. Click on the 'Submit Quote' icon. Your client details will automatically be filled in with the information from your profile.

12. Review the information automatically filled in from your profile:

Submit Project

Sometimes, you might want to skip submitting a quote and directly submit a project request. That's what the 'Submit Project' feature is for.

Click on the 'Submit Project' icon to access the project submission form. Your client details will automatically populate with information from your profile. Simply fill in the remaining fields to provide the necessary project details:

Additional Links image2.emf

STEP 1 STEP 2

Login and Click the phone icon on the right-hand corner.

Data Capture Optional (Location, Provider, Patient, Department)

STEP 3

Select the camera video icon.

Choose the language.

Select the service type.

CLICK HERE

STEP 4

Begin Session with Interpreter https://worldwideinterpreters.in terpretmanager.com/app/acc ount/sign-in https://worldwideinterpreters.com/ support@e-wwi.com

VIDEO REMOTE INTERPRETATION

image3.emf

File details come from the government source that posted it. Updated .