IT - Shift Scheduling Solution

The North Dakota IT - Shift Scheduling Solution is a comprehensive multi-award vehicle designed to provide state agencies, educational institutions, local governments, and nonprofit organizations with an advanced workforce scheduling software solution. The contract, established through Care Systems, Inc., offers a robust Software as a Service (SaaS) platform that enables complex shift management, employee scheduling, and notification capabilities. Key features include integration with systems like PeopleSoft and MyAvatar, secure SMS notifications, workforce interfaces, and custom reporting functionalities. The solution supports up to 560 users and is designed to streamline scheduling processes across various public sector organizations.

The contract, identified as Term Contract Number 306, is administered by the North Dakota Office of Management and Budget's State Procurement Office and was originally awarded on November 12, 2020. Care Systems, Inc. is the prime contractor, with the current contract period running from November 12, 2020, to October 31, 2025. The total initial contract value is $500,197.30, with annual software maintenance and support costs starting at $35,000 and incrementally increasing each year. The vehicle covers the entire state of North Dakota and is structured as a cooperative purchasing contract, allowing multiple government entities to leverage the agreement. The contract includes provisions for three potential 24-month renewal options and one 12-month extension, providing flexibility for participating agencies.