IT - eGovernment Services (Self-Funded Portal)

The Wisconsin IT - eGovernment Services (Self-Funded Portal) multi-award vehicle provides comprehensive digital government technology solutions for state agencies, local governments, and public entities. The vehicle covers a wide range of electronic services including web portal development, website design, content management systems, mobile internet services, web search engine providers, and electronic mail services. Specific offerings include application development, hosting, payment processing, identity access management, and 24/7 help desk support for Wisconsin.gov applications. The contract enables agencies to procure digital transformation services without upfront capital investment, utilizing a self-funded model that recovers costs through transaction fees and revenue sharing arrangements.

The contract is administered by the Wisconsin Department of Administration and was awarded to Tyler Wisconsin (Wisconsin Interactive Network, LLC) in April 2023 with an initial three-year performance period and potential two-year extensions. The vehicle covers the entire State of Wisconsin and allows participation by state agencies, University of Wisconsin campuses, and other authorized public bodies. Prime contractors include Tyler Wisconsin as the primary vendor, with three identified subcontractors: LexisNexis Risk Solutions FL Inc., OneSupport Inc., and Vail Systems, Inc. The contract type is a self-funded, transaction-based service agreement with pricing models including eGovernment Program Funded services, convenience fee services, and agency-funded options. Professional services are priced on an hourly rate basis, with an AccessGov Annual Platform License of $275,000 per year.