3165_2.PDF
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- Attached to
- IT - eGovernment Services (Self-Funded Portal)
- Contract number
- 505004-O13-4091551301-01
- Issued by
- Wisconsin
About this file
This document is a fact sheet detailing Wisconsin's Self-Funded Portal contract awarded to NIC (Wisconsin Interactive Network, LLC) in 2012 following a competitive procurement process. The contract is administered by the Wisconsin Department of Administration's Division of Enterprise Technology (DOA/DET) and allows any Wisconsin state agency, locality, board, or commission to partner with WIN to provide eGovernment services to businesses and constituents. The self-funded portal model operates across 28 other states, serving 500 cities and counties with over 7,100 eGovernment services and processing 150 million online transactions annually.
The contract operates on a self-funded model where modest transaction fees are applied primarily to enhanced government-to-business services, creating a sustainable funding stream that supports eGovernment development at no cost to agencies. Services include web-based application development, enterprise solutions leveraging existing eGovernment services from other states, website design and content management, mobile applications for multiple platforms, marketing and public relations, social media management, and customer support via multiple channels. The new wisconsin.gov portal launched in early 2014, with approved fees initially limited to bulk driver records purchases. Most services are provided at no cost to agencies, though expedited consulting services are available separately from the portal contract.
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HOW SELF-FUNDING WORKS
DET FACT SHEET:
WISCONSIN SELF-FUNDED PORTAL
1. Modest transaction fees are applied to a few online services -- primarily enhanced government-to-business services.
2. Transaction fees create a sustainable funding stream that supports development of eGovernment services at no cost to agencies.
3. Since the private sector partner is paid only when services are used, there is a built-in incentive to deploy in-demand services and market to end users.
4. Strong governance sets the eGoverment strategy, determines priorities, establishes transaction fees, maintains control of all data, and oversees the private sector partner’s operations.
WISCONSIN’S PROJECT
NIC was awarded the Wisconsin Self-Funded Portal
Contract in 2012 following a competitive procurement process. The current WI portal is 13 years old with limited online & mobile services for businesses & constituents. The contract between
DOA and WIN (Wisconsin Interactive Network, LLC, a subsidiary of NIC) allows any Wisconsin state agency, locality, board or commission to partner with WIN to provide self-funded eGovernment services to businesses and constituents.
SELF-FUNDED
PORTALS
Kansas Started 1992
28 States (WI 29th)
500 Cities & Counties
7,100 eGov Services
500 Mobile Services
150 Million Online
Transactions/Year
“The self-funded model has enabled us to do a lot of things that we might not have been able to do if we had to rely on appropriated funding.” – CIO, State of Utah
Contact: Dana Burmaster, DOA/DET Contract Administrator l dana.burmaster@wisconsin.gov l 608-266-7117
WHAT SERVICES WILL
WISCONSIN INTERACTIVE
NETWORK (WIN) PROVIDE?
FAQs
What is the timeline? The portal contract was signed in May 2013 and development on approved projects has started. The new wisconsin.gov with services for businesses
& constituents will launch in early 2014.
What services will have fees? Fees will be determined and approved by the state. At this time, only a modest fee has been approved for bulk driver records purchases.
No decisions have been made to add fees to other services.
What portal projects are planned?
A new state of WI portal and agency web site enhanced online services for constituents, mobile applications, transparency portal, and a one-stop business portal to speed up the process of starting a business in Wisconsin.
What are the costs for using WIN services?
In most cases, services are provided at no cost to the agency. There is an opportunity, however, to consult with WIN on expedited services – which are separate from the portal.
Web-based application development:
applications developed and customized to agency requirements.
Enterprise solutions: WIN is able to leverage the 7,100 eGoverment services developed in other states.
Web site design: design, development, content management systems, usabililty and accessibility services.
Mobile applications: iPad, iPhone and
Android applications as well as responsive design for web-based applications.
Marketing: and public relations to drive usage.
Social media solutions: manage & integrate
100+ state social media accounts.
Help desk: customer support via e-mail, phone and live chat.
File details come from the government source that posted it. Updated .