Exhibit_K_-_eGov_Services_RACI.docx.pdf

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Attached to
IT - eGovernment Services (Self-Funded Portal)
Contract number
505004-O13-4091551301-01
Issued by
Wisconsin

About this file

This document is Exhibit K to the State of Wisconsin eGovernment Services (Self-Funded Portal) Contract No. 505004-O13-4091551301-01, which establishes a RACI (Responsible, Accountable, Consulted, Informed) matrix for various activities and responsibilities. The primary parties involved include the State of Wisconsin Department of Administration (DOA) with its divisions including DET (Division of Enterprise Technology), DEO (Division of Enterprise Operations), BFM (Budget and Financial Management), and SBOP (State Bureau of Procurement), along with eGov members, eGov Chair designees, participating state agencies, and an unnamed eGov Vendor contractor.

The contract covers eGovernment portal services funded through a self-funded model involving revenue sharing and agency pass-through funding mechanisms. Key activities include monthly eGov coordination meetings, business management reporting with transaction volume metrics, project approvals for both revenue-share and agency pass-through initiatives, financial reporting and auditing of vendor statements, quarterly business reviews, and contract administration. The RACI matrix delineates responsibilities across four major functional areas: eGov coordination across agencies, project management, financial management including revenue sharing appropriations, and contract management and administration. The structure indicates a collaborative governance model where multiple state entities share oversight responsibilities for vendor performance, service delivery, technology direction, and financial accountability for the self-funded eGovernment portal services.

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Exhibit K – eGov Services RACI State of Wisconsin eGoverment Services (Self-Funded Portal) Contract No. 505004-O13-4091551301-01

EXHIBIT K – EGOVERMENT SERVICES RACI

ACTIVITY

RESPONSIBLE

(DOING THE WORK)

ACCOUNTABLE

(WHO OWNS)

CONSULTED

(ADVISE, REVIEW & OPTIONS)

INFORMED

(STAKEHOLDERS)

EGOV COORDINATION ACROSS AGENCIES

Hold monthly eGov meetings (agenda preparation, scheduling of meetings, recap of action items, active projects, services, awards, financials, project approvals – see below) eGov Chair designee eGov Chair eGov members, others DOA – Secretary’s Office

Prepare business management monthly report to include project status, metrics, transaction volumes, awards, etc.

eGov Vendor eGov Vendor Agency eGov members and Chair, Agency PIOs (for awards)

Report financial statement for revenue share appropriation budget and actuals

DOA – DET DOA – DET

DOA – DEO (BFM &

SBOP)

eGov members and Chair

Conduct periodic and ad-hoc agency meetings and other coordination

Agency, eGov Vendor

Agency

PROJECTS

Define project using existing eGov Vendor services Agency, eGov Vendor

Agency DOA - DET

Approve projects – revenue share (part of monthly meetings) eGov voting members eGov Chair DOA – DET DOA - DEO (BFM)

Approve projects – agency pass-through (part of monthly meetings) eGov voting members eGov Chair

DOA - DEO (SBOP &

BFM)

Structure projects (e.g., SOW reviews, approvals, etc.)

Agency, eGov Vendor

DOA - DET DOA – DEO-SBOP

Project execution Agency, eGov Vendor

Agency Others as needed

FINANCIALS

Report financial statement for eGov Vendor total revenue and expenses broken out by agency and another report for total revenue and expenses for revenue share eGov Vendor eGov Vendor Agency

DOA – DET, DOA – DEO

(BFM)

Agency

Audit of eGov Vendor financial statements (Expenses are validated with invoices – need way to validate the business revenue – additional expenses are included for the appropriation)

Agency, DOA-DET

DOA-DEO (BFM & SBOP)

DocuSign Envelope ID: 34C546DD-39AB-4A20-97CE-513CD30C0357DocuSign Envelope ID: F543BDE8-BF67-4723-AD26-48BFD880864A

Exhibit K – eGov Services RACI State of Wisconsin eGoverment Services (Self-Funded Portal) Contract No. 505004-O13-4091551301-01

ACTIVITY

RESPONSIBLE

(DOING THE WORK)

ACCOUNTABLE

(WHO OWNS)

CONSULTED

(ADVISE, REVIEW & OPTIONS)

INFORMED

(STAKEHOLDERS)

Handle agency billing, invoicing Agency, eGov Vendor

Agency DOA – DEO-BFM

Handle billing and invoicing for revenue share funded items

DOA - DET, eGov Vendor

DOA - DET E-Gov Vendor DOA - DEO (BFM)

Manage eGov appropriation including overall program billing, invoicing, as needed (part of monthly meetings)

DOA – DET

DOA – DET

DOA – DEO (BFM),

eGov Chair

CONTRACT MANAGEMENT AND ADMINISTRATION

DOA - DET Quarterly Business Review (QBR) eGov Vendor, Vendor relations

DOA - DET

DOA - DET,

DOA – DEO - SBOP

Contract management with eGov Vendor (includes master service agreement, renewals, etc.)

DOA – DEO (SBOP),

eGov Vendor

DOA – DEO (SBOP)

eGov members, DOA - DET

IT Governance Groups

Contract administration - ensures contract is followed, ensures quality services; documents nonperformance, problems and issues; reports to program management

DOA-DET DOA-DET eGov Vendor eGov members; IT Governance Groups

DOA – DEO (SBOP)

Set and oversee technology direction, align strategies, and review architecture (Bus Plan)

DOA - DET DOA - DET

eGov Vendor, eGov members

IT Governance Groups

AOC, DOA – DEO (SBOP)

Introduce new eGov services eGov Vendor eGov Vendor eGov members, DOA-

DET

IT Governance Groups

DOA – DEO (SBOP)

Approvals DOA-SO

DOA-DET, DOA-DEO-

SBOP

Apply for awards eGov Vendor eGov Chair Agencies, DOA-DET eGov members

IT Governance Groups

DOA – DEO (SBOP)

DocuSign Envelope ID: 34C546DD-39AB-4A20-97CE-513CD30C0357DocuSign Envelope ID: F543BDE8-BF67-4723-AD26-48BFD880864A

2023-04-26T07:41:15-0700
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