Credit Monitoring and Identity Theft Services

The Wisconsin Credit Monitoring and Identity Theft Services state-wide contract provides comprehensive credit monitoring and identity protection solutions for state agencies, municipalities, and eligible public entities. The vehicle covers a range of services including consumer and business credit reporting, identity theft protection, and data security services. Specifically, the contract offers tiered pricing for notification services, call center support, and credit monitoring options ranging from single-bureau to triple-bureau protection. Organizations can access services such as breach event response, incident handling, and individual credit monitoring with flexible pricing based on the scale of service required.

The contract is awarded to 22nd Century Technologies, operating under the NASPO ValuePoint Master Agreement MA2024006, with a performance period from February 1, 2024, through February 23, 2026. The vehicle provides statewide coverage for Wisconsin, extending to state agencies, institutions of higher education, cities, counties, and other political subdivisions. Pricing is structured with specific rates for different service levels, including notification services from $0.75 to $1.49 per person and credit monitoring ranging from $1.59 to $4.99 per individual. The contract incorporates Wisconsin's cybersecurity requirements, including Executive Order 184 restrictions on certain foreign technologies, and requires quarterly electronic reporting of purchasing activity.