Statewide Support Service Provider (SSP) Program

The Arizona Master Agreement CTR078460 is a Statewide Support Service Provider (SSP) contract designed to provide comprehensive support services for DeafBlind individuals and those with Combined Vision and Hearing Loss (CVHL). The contract enables the procurement of critical support services that facilitate communication, community access, and personal autonomy. Specifically, SSP services cover a broad range of environments including homes, businesses, medical facilities, and social events, with providers offering person-centered and culturally competent assistance. Services include visual and environmental information sharing, communication facilitation, and comprehensive support across various personal and professional settings.

The master agreement is awarded to Catholic Community Services of Southern Arizona, Inc. and is administered by the Arizona Department of Administration. The contract has a 12-month performance period from October 1, 2025, to September 30, 2026, with potential extensions up to five years. Pricing is structured with fixed hourly rates: standard weekday services at $75 per hour, evening/weekend/holiday services at $80 per hour, and emergency services also at $80 per assignment. The contract covers statewide Arizona service delivery and is classified as a Master Agreement, allowing potential use by Eligible Agencies and Co-Op Buyers. Travel time for assignments over 50 miles requires pre-approval and is billed at $80 per hour.