Document Management Services

The Arizona Master Agreement CTR063770 is a comprehensive Indefinite Delivery Vehicle (IDV) for Document Management Services delivered by Iron Mountain Information Management. The contract enables Arizona state agencies, boards, commissions, and participating purchasing cooperatives to procure a wide range of document-related services, including document imaging, secure transportation, preparation, scanning, indexing, long-term storage, and digital transformation. Services cover various document types and formats, with capabilities to handle oversized documents, double-sided materials, colored papers, and documents with varying legibility. The IDV supports end-to-end document management from creation to disposition, with specific requirements for quality control, metadata management, and compliance with state and federal records management regulations.

The master agreement was awarded to Iron Mountain Inc. by the State of Arizona Department of Administration's State Procurement Office, with an initial contract period from January 1, 2023, to December 31, 2025 (subsequently extended to December 31, 2027). The contract is a statewide master agreement covering document management services across Arizona, with no guaranteed spending commitment. Iron Mountain will serve as the prime contractor, providing services through their local infrastructure of 17 facilities totaling 1.7 million square feet of storage. The contract type is a Master Agreement, with pricing structured across multiple service dimensions including consultation, document preparation, scanning, indexing, and cloud storage. While specific contract value details are not disclosed, the agreement provides a flexible procurement mechanism for Arizona governmental entities to access comprehensive document management solutions.