PEAS Answering Services

The Department of Environment, Great Lakes, and Energy Indefinite Delivery Vehicle (IDV MA240000000938) provides access to Professional Environmental Answering Services (PEAS). This contract vehicle enables the procurement of answering and communications services designed to support the department's operational needs. The PEAS offering allows for flexible engagement of professional telephone answering, message management, and related communication support services to enhance the department's responsiveness and administrative efficiency across its environmental and natural resource management functions.

Direct Interactions, Inc. serves as the prime contractor for this IDV under the Department of Environment, Great Lakes, and Energy. The contract covers the state of Michigan and is classified as a Department of Environment, Great Lakes, and Energy contract type. The period of performance extends from the award date of August 10, 2026, through the completion date of June 30, 2027, providing approximately eleven months of service availability for state procurement needs.