To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Florida Department of Transportation has executed a Master Agreement effective September 26, 2025, through September 25, 2030, for ServiceNow professional consulting, development, configurations, implementation, and support services. The contract establishes a framework for delivering enterprise software solutions and related technical expertise across the department's operations. The initial contract value is $57,612.50, representing the first-year commitment under this five-year master agreement vehicle.

The awarded contract includes a specific line item for Trend Vision One Credits Academic 1+ Coverage, covering the period May 4, 2026, through May 3, 2027. This line item contemplates the delivery of 104,750 individual credits at a unit price of $0.55 per credit, totaling $57,612.50. The master agreement structure enables the Florida Department of Transportation to leverage the prime contractor's capabilities for ongoing ServiceNow platform services and support while maintaining flexibility for additional implementations and configurations throughout the contract term.