To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The State of Florida Department of Children and Families has executed a master agreement (26010) effective September 26, 2025, through September 25, 2030, for the procurement of ManageEngine and Zoho Corp software subscription licenses. The contract encompasses a total value of $46,261.79 and includes seven distinct line items covering identity and access management solutions. The awarded products include ManageEngine ADAudit Plus Professional Edition licenses for domain controller monitoring, Windows server auditing, and file server administration, along with ManageEngine ADSelfService Plus Professional Edition subscriptions supporting 10,000 domain users and associated failover and secure gateway services add-ons. The agreement was established through the OMNIA Cooperative Purchasing Agreement framework, with coverage dates for most services extending from June 3, 2026, through June 2, 2027.

The subscription licenses are priced with substantial volume discounts ranging from approximately 14.9 percent to 55.1 percent off list prices, reflecting the State's negotiated rates under the cooperative purchasing structure. The line items are denominated in single-unit purchases with coverage periods aligned to the 2026-2027 fiscal window, with one line item covering the preceding period from June 4, 2025, through June 3, 2026. The contract deliverables support the State's directory services auditing, access control management, and user authentication infrastructure across multiple server environments and domain user populations.