To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Florida Agency for Health Care Administration has established a Master Agreement with a contract value of $13,727.89, effective from September 26, 2025, through September 25, 2030. The agreement is registered under OMNIA (Cooperative Purchasing Organization) as 26010 and is designed to provide ServiceNow professional consulting, development, configurations, implementation, and support services to the state.

The initial purchase order under this Master Agreement encompasses hardware and accessories totaling 31 units across two geographic service areas. Area 11 (serving the Miami-Dade area, with performance location at 8333 NW 53 Street, Suite 200, Doral, FL 33166) includes eight Microsoft Surface Pro Copilot+ PC for Business units with 11th Edition Intel Core Ultra 5 processors, 16 GB RAM, and 256 GB SSD drives at $1,469.32 each; eight Microsoft Surface Pro commercial keyboards with pen storage at $138.16 each; and eight Kensington BlackBelt rugged carrying cases at $57.87 each. Area 3 (serving the Alachua area, with performance location at 14101 NW Highway 441, Suite 800, Alachua, FL 32615) includes seven additional Kensington BlackBelt rugged carrying cases at $57.87 each.