To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Florida Department of Children and Families entered into a Master Agreement effective September 26, 2025, with a completion date of September 25, 2030, for the provision of ServiceNow professional consulting, development, configurations, implementation, and support services. The contract carries a total award value of $10,131.96 across the five-year performance period. While the specific prime contractor name is not provided in the available documentation, the agreement establishes the framework for delivery of enterprise software platform services to support the department's operational and technical requirements.

The line items under this master agreement include four Microsoft Surface Laptop 7 units featuring 15-inch displays, Intel Core Ultra 7 processors, 32 gigabytes of memory, and 256 gigabytes of storage capacity at $2,333.00 per unit, as well as four Microsoft Surface Dock Thunderbolt 4 docking stations at $199.99 per unit. These hardware components represent ancillary equipment deliverables supporting the primary ServiceNow consulting and implementation services outlined in the agreement's statement of work.