To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The State of Florida, through the Agency for Health Care Administration, entered into a Master Agreement (Contract No. C73171) effective September 26, 2025, with an expiration date of September 25, 2030. This five-year Master Agreement is structured to provide ServiceNow professional consulting, development, configurations, implementation, and support services. The contract carries a stated annual value of $10,350.04, with the initial line item capturing Microsoft Windows Azure prepayment licensing costs totaling $10,350.04 (four licenses at $2,587.51 per unit), covering the period from June 1, 2026, through June 30, 2026.

The contract award was processed through the OMNIA Cooperative Purchasing organization framework, which facilitates multi-agency procurement agreements. While the specific prime contractor identity is not explicitly detailed in the provided documentation, the contract demonstrates the state's commitment to leveraging cloud-based technology infrastructure and ServiceNow platform expertise to support healthcare administration operations. The Master Agreement structure indicates potential for additional task orders and services beyond the initial Microsoft Azure licensing component documented herein.