To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Florida Agency for Health Care Administration has awarded a Master Agreement (Contract No. C7248F) for ServiceNow professional consulting, development, configurations, implementation, and support services. The master agreement, effective from September 26, 2025, through September 25, 2030, establishes a five-year term for comprehensive ServiceNow platform services to support the agency's information technology infrastructure and business applications.

The contract carries a stated amount of $125.00 and includes line item procurements for hardware components, specifically two Ricoh scanner brake rollers (Manufacturing Part No. PA03740-K010) at a unit price of $62.88 each under the related hardware contract FL Cobb_Hardware 43210000-23-Omnia-ACS (23-6692-02). The master agreement structure allows the Agency for Health Care Administration to access ServiceNow expertise and support throughout the five-year performance period while maintaining flexibility in demand-based hardware and equipment acquisitions through associated purchasing agreements.