To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Agency for Health Care Administration in Florida has established a Master Agreement (26010) effective September 26, 2025, through September 25, 2030, for the provision of ServiceNow professional consulting, development, configurations, implementation, and support services. The contract carries a total value of $325 and is structured to provide enterprise software platform services across a five-year performance period. This Master Agreement aligns with the OMNIA (Intergovernmental Purchasing Consortium) cooperative purchasing framework, which facilitates multi-jurisdictional procurement.

The contract includes associated line items specifying equipment deliverables, specifically two Lenovo ThinkVision E24-40 LED monitors featuring Full High Definition (1080p) resolution at a unit price of $162.67 each. The prime contractor information and specific performance location details are not included in the available documentation. Given the nature of ServiceNow professional services and the contracting organization's healthcare administration focus, performance is anticipated to occur primarily in Florida, with the equipment supporting the implementation and support operations under the Master Agreement.