To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Florida Department of Military Affairs entered into a Master Agreement (26010) effective September 26, 2025, with a completion date of September 25, 2030. The contract establishes a framework for ServiceNow professional consulting, development, configurations, implementation, and support services. The total contract value is $3,999.80, with an annual value contingent upon task order issuance. The master agreement structure allows the Department of Military Affairs to issue task orders as needed throughout the five-year performance period.

The contract includes a line item for the procurement of 20 units of ViewSonic VG1655 1080p portable monitors with 60-watt Universal Serial Bus Type-C connectivity at $199.99 per unit. These monitors feature In-Plane Switching (IPS) technology and integrated stands. While the line item value represents a portion of the total contract amount, the master agreement's primary focus remains the delivery of comprehensive ServiceNow platform services and related professional support to the Department of Military Affairs.