USFWS VOIP Services IDIQ 2017-2018

The United States Fish and Wildlife Service (USFWS) Voice over Internet Protocol (VoIP) Services Indefinite Delivery/Indefinite Quantity (IDIQ) contract from 2017-2018 is a multi-award contract vehicle designed to provide comprehensive telecommunications infrastructure solutions. The contract enables the procurement of VoIP systems, phones, routers, switches, and related telecommunications equipment and services across various USFWS regional offices and national wildlife refuges. This IDIQ allows the agency to rapidly acquire and implement modern communication technologies through pre-vetted contractors, streamlining the procurement process for networking and communication infrastructure.

The contract vehicle features task orders primarily awarded to three prime contractors: Teracai Corporation, Red River Technology LLC, and Iron Bow Technologies, LLC. Task orders typically range in value from approximately $10,000 to $450,000, with performance periods generally spanning six to twelve months. The delivery orders cover a wide geographic range, including national wildlife refuges and field offices in states such as Wisconsin, Oregon, Texas, Florida, and Massachusetts. All task orders were awarded on a firm fixed-price basis and consistently did not utilize small business set-asides. The scope of work consistently involves replacing or upgrading existing communication systems, implementing new VoIP infrastructure, and providing related technical support and equipment to modernize the USFWS's telecommunications capabilities across multiple regions.