SSO Staff Augmentation Support

The Department of Commerce Office of the Secretary established this Master IDIQ for staff augmentation services supporting Departmental offices on June 27, 2016, with a shared ceiling of $48 million; ordering closed on June 25, 2021, and no new task orders may be placed against the vehicle.

The vehicle is no longer active for new procurements. The last task order award occurred on August 27, 2019, more than six years ago. Of the combined potential value of $99.9 million across 67 awarded task orders, $68.4 million (68 percent) has been obligated. Ordering activity peaked in 2018 with 30 task orders before declining to 14 in 2019 as the vehicle approached its ordering ceiling.

Task orders funded staff augmentation across technical, administrative, and program management functions. Awarded work included information technology support (system administration, help desk, digital engagement teams), human resources specialists, acquisition and contract management support, program managers, financial management support, and administrative specialists. Pricing structures varied—roughly equal shares of firm fixed price, time and materials, and labor hour arrangements appear across the portfolio. Task-order values ranged from under $13,000 to $21.7 million, with most individual orders falling in the $200,000 to $5 million range.

Trident Technical Solutions, LLC dominates the vehicle, holding 46 of 67 task orders worth $63.4 million combined potential value (63 percent of the portfolio). Advanced Decision Vectors LLC holds the remaining 21 orders worth $36.6 million. Competition is binary and concentrated; there are no other prime contractors.

Funding is distributed across six Department of Commerce components. The International Trade Administration placed the most orders (19 task orders, $44.6 million combined potential value), followed by the Office of the Secretary (26 orders, $17.2 million) and the Bureau of Industry and Security (10 orders, $28.8 million). The remaining three agencies—NTIA, MBDA, and others—account for roughly 3 percent of ordering activity.

Approximately 87 percent of task orders carried no set-aside designation; 13 percent were small-business set-asides. The vehicle does not restrict new competition to defined categories.

This requirement is to provide qualified and experienced staff augmentation necessary to operate the SSO and related functions within Departmental offices. Examples of required support include specialists in the fields of information technology, human resources, financial management, acquisition, program management and contact center.