SEC Information Technology Support Services

The Social Security Administration established this Master IDIQ for information technology support services to the Office of the Deputy Commissioner, Systems on August 21, 2017, with ordering authority expiring September 27, 2026 — approximately two months remaining. The vehicle is unrestricted; all 13 task orders awarded carry no set-aside designation.

Activity on this vehicle has declined significantly. Nine task orders were awarded in 2018 during the initial ramp-up; subsequent years show only two orders in 2022, one in 2025, and one in 2026 (awarded March 17, 2026). The most recent order, a delivery order to Leidos for application performance management, representative payee monitoring tool, shared IT and enterprise services, and systems operations and hardware engineering support, carries a ceiling value of $197.8 million with a completion date of March 28, 2028.

Three prime contractors dominate the vehicle: Leidos holds $2.12 billion in combined potential value across four orders; Northrop Grumman Systems Corporation holds $1.18 billion across five orders; and CGI Federal Inc. holds $448.9 million across four orders. All customer funding flows from the Social Security Administration, which placed all 13 orders.

Scope spans operational and technical support across SSA's IT infrastructure, including cyber security, systems analysis and testing, development and database services, disability case processing systems, and infrastructure and systems support. Task orders use predominantly firm fixed price and labor-hour pricing models; recent orders employ time-and-materials pricing as well.

The combined potential value across all 13 task orders is $3.75 billion, with $2.95 billion already obligated (79% of potential value). Task-order values range widely: from $25.1 million ceiling to $1.20 billion ceiling. Orders extending through 2028 represent work continuity on systems-modernization and support initiatives, though the sharp drop in ordering frequency suggests the vehicle is in mature to declining activity phase with limited runway remaining before the ordering deadline.

Information Technology Support Services to assist the agency Office of the Deputy Commissioner, Systems in its efforts to perform work required to ensure that ongoing support to the agency programmatic, administrative, and management information systems needs are met. Contractor services needed to address Agency Strategic Plan and Information Resources Management Strategic Plan goals and objectives and to assist the agency in developing the systems to support the agency.