SBA CIO Engineering and Technology Support Services

The Small Business Administration (SBA) Office of the Chief Information Officer Engineering and Technology Support Services (CIO-ETSS) Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract provides comprehensive information technology engineering and support services. This multiple-award contract vehicle enables the SBA to rapidly acquire specialized IT services across various technology domains, including application systems, network infrastructure, cloud services, and enterprise technology solutions. The contract supports critical technological needs such as analysis, design, architecture, integration, testing, and implementation of new and existing technology services, with a particular focus on platforms like Azure, AWS, and Salesforce.

Task orders under this IDIQ consistently demonstrate a range of IT engineering and support services, with typical contract values ranging from $17,000 to over $11 million and durations spanning six months to three years. The primary contractors include World Services LLC, Alpha Omega Integration LLC, and Cloudfirstjv LLC, who have delivered services such as network operations center support, enterprise data management, cloud architecture, cybersecurity engineering, and strategic IT planning. Many task orders are time-and-materials or firm fixed-price contracts, and while most lack specific set-aside designations, some are awarded through the 8(a) small business program. Performance locations are predominantly in the Washington, D.C. metropolitan area, with work supporting various SBA Office of the Chief Information Officer technology initiatives and shared federal technology platforms like Login.gov.