The National Labor Relations Board Information Technology Support Services (NLRB ITSS) Master Blanket Purchase Agreement, awarded on April 18, 2023, with a shared ceiling of $45 million and an ordering period extending to April 17, 2028, provides comprehensive information technology services and operations and maintenance support to the NLRB. The contract vehicle supports the agency's critical technology infrastructure, including mission systems, administrative systems, case management platforms, and enterprise applications. Task orders issued under this Master BPA address specialized needs such as operations and maintenance support, developer support services, customer experience and training services, and system upgrade support services. The vehicle operates as a multiple-award BPA, enabling the NLRB to distribute work among qualified contractors and maintain flexibility in meeting evolving technological requirements across the agency's operations.
Task orders under the NLRB ITSS Master BPA demonstrate values ranging from approximately $738,000 to $7.6 million, with performance periods typically spanning two to four years. Global Alliant Inc., a minority-owned small disadvantaged business and SBA 8(a) Program Participant, serves as the primary awarded contractor, securing multiple task orders including JCMS Operations and Maintenance Support Services ($4.97 million), Mission Systems Operations and Maintenance ($7.6 million), Administrative Systems Operations and Maintenance ($6.8 million), and customer experience and training services ($1.45 million). A second contractor, Asrc Federal Data Solutions LLC, also received an award for SharePoint/InfoPath Upgrade Support Services ($1.3 million). Task orders utilize competitive 8(a) and Total Small Business set-aside designations, with firm fixed-price pricing structures and performance locations primarily in Washington, DC, reflecting the NLRB's headquarters-based operations.