IT Infrastructure Operations Support Services (ITIOSS)

Award Date 1/1/2020
Last Date To Order 12/31/2020
Shared Ceiling $133M
Contract Type
Master IDIQ
Predecessor
Not listed
Successors

The IT Infrastructure Operations Support Services (ITIOSS) Indefinite Delivery/Indefinite Quantity (IDIQ) contract provides comprehensive information technology professional services to the Pension Benefit Guaranty Corporation (PBGC). The contract encompasses a broad range of IT support activities, including business process support, program and process management, enterprise architecture compliance, application development, system maintenance, and operational support. The vehicle is designed to deliver flexible, scalable IT infrastructure and professional services that can adapt to the agency's evolving technological needs.

The ITIOSS contract has been primarily utilized by PBGC for delivering critical IT infrastructure services through multiple task orders. Science Applications International Corporation (SAIC) has been the most prominent prime contractor, winning substantial cost-plus-award-fee task orders valued between $14 million and $130 million for activities such as operations and maintenance, data management, engineering, and SharePoint support. Other prime contractors like Guidehouse Digital LLC and General Dynamics Information Technology have also been awarded delivery orders, typically with firm fixed-price structures. The task orders consistently target IT services in Washington, D.C., and feature no specific small business set-aside designations. The contract's most recent task orders have performance periods ranging from December 2020 to June 2025, indicating a multi-year approach to supporting PBGC's technological infrastructure.

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