IT Infrastructure Operations Support Services (ITIOSS)

The Pension Benefit Guaranty Corporation established this Master IDIQ for IT Infrastructure Operations Support Services on January 1, 2020, with a final ordering deadline of December 31, 2020—the vehicle is now closed and no new orders may be placed against it. The shared ceiling is $133.3 million.

Ordering activity on this vehicle has concluded. Four task orders were awarded, all on the vehicle's first day, with no activity since. Combined task-order potential value reached $144.5 million, with $144.4 million obligated (100% of potential value). The portfolio consisted of two orders to Science Applications International Corporation valued at $144.5 million combined, one order to Guidehouse Digital LLC, and one to General Dynamics Information Technology, Inc., each with zero ceiling value. Science Applications International Corporation captured the vehicle's entire economic value. All orders were unrestricted (no set-aside).

Awarded work spans operations and maintenance, infrastructure services, and SharePoint support. The largest order—to SAIC for O & M and DM & E work—carried a ceiling of $130.5 million and was cost-plus award fee. A second SAIC order for SharePoint support was valued at $13.9 million (cost-plus award fee). Two additional orders, one each to Guidehouse and General Dynamics, carried zero ceiling values and were firm fixed price. Completions extended into 2025, with the primary O & M order's ultimate completion on May 15, 2025, and the SharePoint order completed by August 5, 2025.

All orders funded Pension Benefit Guaranty Corporation programs. The vehicle is no longer available for pursuit and represents a closed historical contract.

This IDIQ includes a wide range of IT professional services supporting a diverse technological environment such as Business Process Support for Program and Process Management, Transition Plans and Execution for; Location of Documents and Records, Cost Control, Contact List, Enterprise Architecture Compliance, Audit and POA & M Support, Application/Solution Development and Release Support Requirements, Maintenance and Outages, Inspection by Government Agencies, Third Party Vendor Organizations, Processes, Procedures, and Work Instructions, Application, Service and System Diagrams and Schematics and Service Level Agreements (SLA's) and Metrics.