Information Technology Support Services 5 (ITSS-5)

The Justice Management Division within the Department of Justice awarded Information Technology Support Services 5 (ITSS-5), a multiple-award Master IDIQ for large-scale systems integration and the integration, modification, and maintenance of current systems in DOJ components, with ordering open through August 27, 2032. The vehicle carries no vehicle-level set-aside but includes an SDVOSB track, and 30 of 40 task orders (75%) are SDVOSB set-asides, 9 (23%) are unrestricted, and 1 (3%) is set aside for total small business.

Awarded May 30, 2018, ITSS-5 has 5 years and 9 months of ordering authority remaining and succeeds ITSS-4, awarded March 4, 2011. Orders per year were 6 in 2020, 2 in 2021, 9 in 2022, 10 in 2023, and 7 in 2024, with the most recent award on October 1, 2024. The 40 orders carry $461.8 million obligated against $1.14 billion combined potential value (41%).

Awarded orders buy IT support, software development, help desk, IT modernization, enterprise content management, GIS support, privacy subject-matter expertise, and COTS workplace-management software. Pricing is predominantly labor-hour and time-and-materials, with a few firm-fixed-price orders. The April 2018 Special Notice identified nine apparently successful SDVOSB-track offerors, and the most recent RFQ in the portfolio (15JPSS23Q00000016) is restricted to ITSS-5 SDVOSB contract holders.

Competition concentrates in two primes. ITC Federal, LLC holds 16 orders ($402.1 million combined potential value), and Network Designs, Inc. holds 8 orders with the largest combined potential value at $484.9 million. Intepros Federal Incorporated (7 orders, $158.3 million) and Logistics Systems Incorporated (4 orders, $16.6 million) follow, with three other primes holding the remaining orders.

The Justice Management Division places 22 of 40 orders ($452.7 million combined potential value). The Executive Office for Immigration Review (4 orders, $288.1 million) and the Executive Office for US Trustees (4 orders, $115.1 million) are the next largest customers among 12 customer agencies.

Order sizes vary widely. The JOCIO SDS JMD order to a prime carries a $162.8 million ceiling with $30.2 million obligated, and the ICRM ITSS-5 IT order carries a $146.3 million ceiling with $48.6 million obligated. The EOIR software development order carries a $95.2 million ceiling with $85.3 million obligated. The smallest recent ceiling in the source is $359,088.12, and recent orders run to completion dates between 2025 and 2034.

ITSS-5 is a multiple award IDIQ contract for large-scale systems integration acquisitions, and the integration, modification, and maintenance of current systems which will have significant impacts on future program needs in DOJ components.