Information Technology Support Services 5 (ITSS-5)

The Department of Justice Offices Boards and Divisions Justice Management Division awarded ITSS-5, a multiple-award IDIQ for large-scale systems integration, infrastructure support, application development, and maintenance services across DOJ components, on May 30, 2018, with ordering authority through September 30, 2027—approximately 14 months remaining. Seven prime contractors hold active awards; the vehicle has generated $1.15 billion in combined task-order potential value, of which $448.2 million (39%) has been obligated across 40 task orders. Average ordering velocity has been steady at 6.8 orders per year over the past five years, with recent momentum at seven orders in 2024 and orders continuing into October 2024.

Competition is moderately concentrated among three firms. Network Designs, Inc. holds eight orders valued at $484.9 million potential, while ITC Federal, LLC holds 16 orders at $412.9 million potential. Intepros Federal Incorporated rounds out the top three with seven orders totaling $158.3 million potential; these three firms account for 98% of combined potential value. A longer tail of small-business vendors—Favor Techconsulting, Fig Leaf Concept Solutions, Logistics Systems Incorporated—hold the remaining awards.

Customer concentration is sharp: Justice Management Division places roughly 55% of orders ($452.7 million potential value), with Executive Office for Immigration Review contributing 37% of orders and $298.8 million potential. The remaining DOJ components—Office of US Trustees, Antitrust Division, and eight others—collectively place 28% of orders.

The set-aside mix splits approximately 57% unrestricted, 40% Service-Disabled Veteran-Owned Small Business (SDVOSB) sole-source, and 3% small business. Recent mega-orders awarded to SDVOSB contractors include a $162.8 million potential software development award (June 2023), a $146.3 million ICRM IT systems order (February 2023), and a $90.4 million enterprise labor-support delivery order (July 2023). Non-SDVOSB orders trend toward smaller values and shorter performance periods. Pricing is mixed: labor-hour and time-and-materials orders dominate, with occasional firm-fixed-price task orders. Task-order durations range from one year to ten years; larger orders typically extend through mid-2030s.

ITSS-5 is a multiple award IDIQ contract for large-scale systems integration acquisitions, and the integration, modification, and maintenance of current systems which will have significant impacts on future program needs in DOJ components.