Information Technology Support Services-3 (ITSS-3)

The Information Technology Support Services-3 (ITSS-3) was a Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract awarded by the Department of Justice (DOJ) to support large-scale systems integration, modification, and maintenance of information technology infrastructure across various DOJ components. The contract vehicle focused on providing comprehensive IT services, including systems development, network operations, security support, application maintenance, and technical engineering services. Established on October 15, 2004, the IDIQ contract expired in fiscal year 2011 and was subsequently replaced by ITSS-4.

The task orders under this contract consistently demonstrated a wide range of IT support services across DOJ agencies, with typical contract values ranging from approximately $25,000 to over $40 million. Common service areas included network operations, cybersecurity, application development, systems integration, and technical support for agencies like the FBI, Executive Office for United States Attorneys (EOUSA), Office of Justice Programs, and U.S. Marshals Service. Most delivery orders were awarded as Time and Materials or Labor Hour contracts, with no specific small business set-aside designations. While specific prime contractors are not uniformly identified across all task orders, the contract appears to have supported multiple large federal IT contractors. The place of performance was predominantly Washington, DC, with contract periods typically aligning with the fiscal year, ending on September 30th of the respective year.