FEMA Network Application and Telecom Systems Support

The FEMA Network Application and Telecom Systems Support Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract provides comprehensive information technology support services for the Federal Emergency Management Agency's (FEMA) technological infrastructure. The contract covers a wide range of IT services, including network operations, application maintenance, telecommunications systems support, cybersecurity, database administration, and web-based application management. Established in October 2014 with a last ordering date of October 16, 2018, this contract vehicle enables FEMA to rapidly procure critical technology support across various agency directorates and operational needs.

Task orders under this IDIQ consistently involve information technology operations and maintenance services, with prime contractors including BAE Systems Technology Solutions & Services, NTT Data Services Federal Government, and Science Applications International Corporation (SAIC). The delivery orders typically range from $379,463 to $20,071,179, with performance periods spanning 6-36 months, and consistently target specific technology support requirements such as security operations center services, web farm maintenance, database administration, and system integration. None of the task orders utilized small business set-asides, and performance locations primarily centered in Washington, D.C., particularly at Fort Lesley J. McNair. The pricing mechanisms predominantly used firm fixed-price and labor hour contract types, reflecting the variable and complex nature of the IT support services being procured.