FEMA Network Application and Telecom Systems Support

The Federal Emergency Management Agency established this Master IDIQ for network, application, and telecommunication systems support on October 17, 2014, with a final order deadline of October 16, 2018. Ordering is closed and has been closed for approximately seven years and nine months; this vehicle is no longer available for new task orders.

The vehicle awards information technology operations and maintenance services across FEMA's infrastructure, including web farms, databases, security operations centers, grant-management systems, and intranet platforms. Work spans the U.S. Fire Administration, the Chief Information Officer organization, logistics and warehouse systems, and grant-program IT support. Pricing structures vary across orders, including Firm Fixed Price, Time and Materials, and Labor Hours arrangements.

BAE Systems Technology Solutions & Services Inc. dominates the vehicle, holding 19 of 27 task orders (70%) with combined potential value of $73.9 million. NTT Data Services Federal Government, LLC is the second-largest prime with five orders worth $38 million in combined potential value. Science Applications International Corporation, Unisys Corporation, and a fifth unnamed vendor round out the field. FEMA Information Technology Section and FEMA agency-wide account for 23 of 27 orders, representing $122 million of the combined $124.5 million potential value; smaller orders support the Community Survivor Assistance Section and the Chief Procurement Officer.

All 27 task orders were awarded as unrestricted competitions with no set-aside designations. The vehicle obligated $98.9 million (79% of combined potential value) across its lifecycle. Task-order values ranged from approximately $72 thousand to $29.1 million in ceiling value, with durations typically spanning one to three years. Peak ordering activity occurred in 2015 (10 orders) and 2016–2017 (6–7 orders per year), tapering to two orders in 2018 before the ordering window closed. Performance locations concentrated at FEMA headquarters and regional offices with web and application infrastructure support.

This is an Master IDIQ contract for information technology support services for fema's network, applications, and telecommunication systems.