DOI IT Systems Operations and Administration

The Department of the Interior (DOI) IT Systems Operations and Administration (SOA) Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract provides comprehensive information technology support across nine distinct task areas. These task areas range from contract program management and data center operations to network services, database administration, web applications, system software administration, email services, and applications development. The master contract enables DOI to procure flexible, scalable IT support services from multiple prime contractors, allowing for targeted technical solutions across various technological domains.

Task orders under this vehicle typically range from approximately $100,000 to $7.5 million, with performance periods spanning 12 to 48 months. Key contractors include Valdez International Corporation, a Hispanic woman-owned small business that has been awarded multiple task orders, particularly in web application services and IT support. The majority of task orders are competitively awarded, with set-aside designations including Competitive 8(a) and unrestricted procurement. Performance locations appear concentrated in the Washington, D.C. metropolitan area, specifically Herndon, Virginia. Most task orders are structured as firm fixed price contracts, with one notable time and materials order valued at over $108 million. The contract's primary funding agency is the Department of the Interior's Chief Information Officer, and the vehicle supports technical services across system administration, database management, web development, and enterprise IT infrastructure domains.