Debt Collection Services

Award Date 12/9/2016
Last Date To Order 12/8/2021
Shared Ceiling $417M
Contract Type
Master IDIQ
Predecessor
Not listed
Successors

The Debt Collection Services Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract is a federal contract vehicle established by the Department of Education's Office of Federal Student Aid for procuring private collection agency services. The primary purpose of this vehicle is to engage private sector firms to perform collection and administrative resolution activities specifically targeting outstanding student loan debts. These services are designed to recover funds from borrowers who have failed to meet their federal student loan repayment obligations across various federal student aid loan programs.

Under this IDIQ, multiple prime contractors have been awarded task orders, including The CBE Group, Inc., Performant Recovery, Inc., Transworld Systems Inc., and Premiere Credit of North America, LLC. Task orders typically range from approximately $800,000 to $420 million in potential ceiling value, with most recent orders having completion dates between 2017 and 2020. The task orders are consistently structured as firm-fixed-price delivery orders and have not utilized any specific small business set-aside designations. Performance locations appear to be primarily in the contractors' home states, with one specific mention of work being performed in Cedar Falls, Iowa. The Department of Education's Office of Federal Student Aid is the consistent funding agency, focusing on recovering debts from non-payment of federal student loans through these professional collection services.

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