Customer Experience DevOps and Agile Releases (CEDAR)

The Customer Experience DevOps and Agile Releases (CEDAR) is a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle established by the Department of Veterans Affairs (VA) Technology Acquisition Center to support digital transformation and modernization initiatives. The contract provides streamlined access to commercial services for developing digital products, with a focus on user-centered design, user research, product management, agile application development, API development, automated testing, cloud infrastructure design, continuous integration/continuous delivery (CI/CD), and DevOps capabilities. With a total contract ceiling of $247,260,000, the CEDAR vehicle enables the VA to rapidly acquire modern technology services to enhance digital experiences for internal and external users.

The task orders under this IDIQ predominantly focus on VA.gov digital services, with most awards ranging from approximately $1.7 million to $10 million and performance periods typically spanning one to two years. The contract is consistently set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), with three primary prime contractors consistently winning task orders: Coforma LLC, Oddball, Inc., and Agile Six Applications, Inc. Common task order scopes include product team support, benefits platforms development, veteran notification services, content management systems, digital health modernization, and machine learning decision support. Performance locations are primarily concentrated in Washington, D.C., California, and Tennessee, with work supporting various VA Office of Information and Technology (OIT) modernization efforts. The task orders utilize both firm fixed price and time-and-materials pricing arrangements, reflecting the dynamic nature of digital service development.