The Defense Health Agency (DHA) awarded a single-award, predominantly fixed-price Indefinite Delivery/Indefinite Quantity (IDIQ) contract to International SOS Government Services Inc., a foreign-owned for-profit company, to provide comprehensive healthcare support services for the TRICARE Overseas Program (TOP). The $1.09 billion contract, which has an 8.5-year period of performance, covers a range of administrative healthcare services for approximately 380,000 TRICARE-eligible beneficiaries stationed outside the United States, including developing provider networks, referral management, medical evacuations, records translation, medical management, customer service, claims processing, and beneficiary/provider education. The contract was not set aside for small businesses. The DHA is the primary customer, responsible for delivering integrated, affordable, and high-quality health services to Military Health System beneficiaries worldwide.
Under this IDIQ contract, the DHA has awarded several large firm fixed-price delivery orders to International SOS Government Services, including a $97.6 million order for FY24, a $155.9 million order for FY23, a $140.4 million order for FY22, and a $134.9 million order for FY21. These delivery orders provide ongoing comprehensive healthcare support services to active duty service members and their families stationed in designated overseas locations. The overall contract and individual delivery orders support the DHA's mission to supplement the capabilities of overseas military treatment facilities and ensure TRICARE beneficiaries have access to the full range of healthcare benefits globally.
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