Contact center systems and support
Ended Indefinite Delivery Contract Awarded Last action
- Contract number
- HHSM500200600023I
- Awardee
-
Wellpoint Federal Solutions, Inc. UEI TJNDFEALGTB5 Part of Elevance Health, Inc.
- Awarding agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Task orders
- 3 $318,670,376 obligated
Award facts
- Combined order value
- $318,720,376 Current and potential, with all options
- Last date to order 100% complete
- IDV ceiling 32% used
- $999,950,000.00
- Award type
- Multiple award
- Who can order
- Only the awarding agency
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 8 offers Negotiated Proposal / Quote
- Pricing
- Order Dependent (IDV only)
Award details come from SAM.gov/FPDS.
About this IDV
This Indefinite Delivery Contract (IDC) was awarded by the Centers for Medicare and Medicaid Services (CMS), a civilian agency within the Department of Health and Human Services (HHS), to National Government Services, Inc. (NGS), a subsidiary of Elevance Health, Inc. The $999,950,000 multiple-award IDC, with a period of performance ending September 25, 2016, is for Contact Center Systems and Support services.
Under this IDC, CMS has issued several delivery orders to NGS, including a $212,153,619.30 cost-plus-fixed-fee order for "Next Generation Desktop for Other Functions" services in Castleton, Indiana, and a $34,914,513 cost-plus-award-fee order for "Next Generation Desktop" services, also in Castleton. As a Medicare Administrative Contractor and Innovation Payment Contractor for CMS, NGS leverages subcontractors like Cahaba Safeguard Administrators and Palmetto GBA to provide information technology solutions supporting CMS programs. The contract does not utilize any set-asides.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Next generation desktop for other functions | Centers for Medicare and Medicaid Services | $212,153,619 | |
| Next generation desktop | Centers for Medicare and Medicaid Services | $71,652,249 | |
| Next generation desktop | Centers for Medicare and Medicaid Services | $34,864,513 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$50,000 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $50,000 |
Show all 16
Quick answers
Who was awarded contract HHSM500200600023I?
HHSM500200600023I was awarded to Wellpoint Federal Solutions, Inc. by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on September 26, 2006.
How much is contract HHSM500200600023I worth?
Orders under HHSM500200600023I have obligated $318,670,376. Their combined current value, with exercised options, is $318,720,376. HHSM500200600023I's own ceiling is $999,950,000.
How many orders have been placed under contract HHSM500200600023I?
3 orders have been placed under HHSM500200600023I, the latest on April 1, 2012.
Who can order from contract HHSM500200600023I?
HHSM500200600023I is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract HHSM500200600023I competed?
The extent of competition for HHSM500200600023I was full and open competition. The government received 8 offers.
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