Multi-channel contact center services

Ended Awarded Last action

Contract number
GS00V08PDD0071
Awardee
Awarding agency
Task orders
4 $13,386,956 obligated

Award facts

Opportunity
Combined order value
  • $13,432,385 Current, with exercised options
  • $14,581,816 Potential, with all options
Last date to order 100% complete
Award type
Multiple award
Who can order
All agencies
Funding agency
Technology Transformation Service General Services Administration
NAICS code
519190 All Other Information Services
Set-aside
No set-aside
Competition
Full and Open Competition · 12 offers Negotiated Proposal / Quote
Pricing
Order Dependent (IDV only)
Legislative mandates

Award details come from SAM.gov/FPDS.

Task orders

Task order Ordering agency Obligated Awarded
OPM RS overflow call center services as described below. OPM3314F0005 Office of Personnel Management $3,102,689
The energy information administration is seeking a vendor to provide inquiry services, systems administration… DEDT0002066 Headquarters $423,168
RIO call center services OPMPO0308000060 Office of Personnel Management $7,036,165
PBS NCC GSV0008PD0485 General Services Administration $2,824,935

Transactions

Action Obligated Date
Change PIID 18 · Multi-channel contact center services for other functions $0
Transfer Action 17 $0
Exercise an Option PO009 · MOD PO009 exercises option period three for two years. Period of performance extended from 03/11/2014 through 03/10/2016. $0
Other Administrative Action PA008 · Changed contracting officer representative (COR) from henry LAI to barbara walton $0
Novation Agreement PO007 · 1. The purpose of this modification is to recognize the agreement to acquire U.S. General services administration agreement entered into on september 12,… $0
Exercise an Option PO006 · Exercise option period two for a two year period of performance 03/11/2012 through 03/10/2014. This MOD also incorporates by reference, far clause 52.223-18,… $0
Novation Agreement PA005 · Incorporate into the contract by refernce, the contractor's change of name agreement with dcma dated 3/1/2011. Vendor's name changed from techteam government… $0
Other Administrative Action PA004 · Incoporate the current applicable DOL wage determination tables. $0
Other Administrative Action PA003 · Change submission date for the special hiring report $0
Additional Work (new agreement, FAR part 6 applies) PS002 · Add SMS message delivery service to enable federal agencies to include text messaging service in future task orders. $0
Exercise an Option PA01 · Exercise option period one: period of performance from 12 march 2010 through 11 march 2012 $0
Original award $0
Show all 12

Quick answers

Who was awarded contract GS00V08PDD0071?

GS00V08PDD0071 was awarded to Active Network, LLC by Assisted Acquisition Services Region 11 (Assisted Acquisition Services) on March 11, 2008.

How much is contract GS00V08PDD0071 worth?

Orders under GS00V08PDD0071 have obligated $13,386,956. Their combined current value, with exercised options, is $13,432,385. Their combined potential value, with all options, is $14,581,816.

How many orders have been placed under contract GS00V08PDD0071?

4 orders have been placed under GS00V08PDD0071, the latest on November 19, 2013.

Which agency awarded contract GS00V08PDD0071?

Assisted Acquisition Services Region 11 (Assisted Acquisition Services) awarded GS00V08PDD0071, with funding from Technology Transformation Service (General Services Administration).

Who can order from contract GS00V08PDD0071?

GS00V08PDD0071 is a multiple award indefinite delivery contract. All agencies can place orders on it.

Is contract GS00V08PDD0071 part of a contract vehicle?

Yes. GS00V08PDD0071 is part of USA Contact Multichannel Contact Center Services.

Was contract GS00V08PDD0071 competed?

The extent of competition for GS00V08PDD0071 was full and open competition. The government received 12 offers.

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