Department of homeland security (DHS), federal protective service (FPS) public safety telecommunicator and alarm monitoring support services.

Active Indefinite Delivery Contract Awarded Last action

Contract number
70RFP324DEH000001
Awardee
Awarding agency
Task orders
5 $30,975,626 obligated

Award facts

Opportunity
Combined order value
$40,487,341 Current and potential, with all options
Last date to order 46% complete
IDV ceiling 34% used
$92,005,493.29
Award type
Single award
Who can order
Only the awarding agency
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Negotiated Proposal / Quote
Pricing
Time and Materials
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Department of Homeland Security's Federal Protective Service awarded a single-award indefinite-delivery contract to Triple Canopy Inc. on August 1, 2024, with a ceiling of $92,005,493.29 and ultimate completion date of May 31, 2029.

The contract covers public safety telecommunicator and alarm monitoring support services at FPS MegaCenter locations in Colorado, Michigan, Pennsylvania, and the Campus Security Operations Center in Washington D.C. and Virginia. Place of performance includes Battle Creek, Michigan, and subordinate operations centers. The originating solicitation, posted March 20, 2024 with an April 17, 2024 proposal deadline, sought a single-award IDIQ with a $100,000 minimum guarantee and $85.3 million maximum ceiling initially; the awarded contract ceiling reflects the final negotiated value. The contract requires provision of public safety telecommunicators, data analysts, and supporting labor with appropriate qualifications and training. Evaluation criteria included past performance and price realism. Base period and up to four 1-year option periods comprise the total potential duration of 58 months.

Recent delivery orders under this IDIQ include a $9.75 million time-and-materials order issued October 1, 2024, for Battle Creek megacenter dispatch support services through February 14, 2026; a $5.51 million labor-hour order issued June 1, 2025, for FPS megacenter telecommunications services performed in Herndon, Virginia, through September 30, 2025; and an $11.3 million time-and-materials delivery order issued October 1, 2025, for Battle Creek facility services through May 31, 2026. All orders carried no set-aside designation.

Task orders

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00007 -$100,000
Other Administrative Action P00006 $0
Supplemental Agreement for work within scope P00005 $0
Supplemental Agreement for work within scope P00004 $0
Exercise an Option P00003 · Exercise option year 1, public safety telecommunicator and alarm monitoring support services. - section 4(a) $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $100,000

Quick answers

Who was awarded contract 70RFP324DEH000001?

70RFP324DEH000001 was awarded to Triple Canopy Inc. by Office of Procurement Operations (Department of Homeland Security) on August 1, 2024.

How much is contract 70RFP324DEH000001 worth?

Orders under 70RFP324DEH000001 have obligated $30,975,626. Their combined current value, with exercised options, is $40,487,341. 70RFP324DEH000001's own ceiling is $92,005,493.

How many orders have been placed under contract 70RFP324DEH000001?

5 orders have been placed under 70RFP324DEH000001, the latest on June 1, 2026.

Who can order from contract 70RFP324DEH000001?

70RFP324DEH000001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 70RFP324DEH000001 competed?

The extent of competition for 70RFP324DEH000001 was full and open competition. The government received 5 offers.

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