Individual Identity Verification and Authentication Support Services
The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Recovery Technology Programs Division (RTPD), requires support services which include, but are not limited to, a One Time Password (OTP) authentication solution, verification and authentication of identity, occupancy, ownership, insurance, vehicle and demographic information for individuals registering for FEMA disaster assistance or family reunification purposes where a disaster has occurred or been declared. Furthermore, FEMA seeks products and services in the prevention of fraud, waste, and abuse within the domain of Government financial assistance programs.
This is a market research tool being used for information only to be used for determining the availability and adequacy of eligible business sources in order to meet FEMA/Recovery Technology Programs Division (RTPD) needs. No reimbursement will be made for any costs associated with providing information in response to this Sources Sought Notice or any follow up information requests. The Government is not obligated to and will not pay for any information received from industry sources as a result of this Sources Sought Notice. Respondents will not be notified of the results of the Sources Sought Notice or resulting market research.
“SSN Response for (program office and requirement title)” shall be in the subject line of your e-mail. All responses shall be unclassified, with proprietary information clearly marked. The document format shall be either Microsoft Word (.doc or .docx), or Adobe Acrobat (.pdf) formats. Pages shall be 8.5 by 11 inch and shall use a type of pitch that is no smaller than a standard 11-point font type, with the exception of charts, graphs, or tables, which shall use a pitch not smaller than 10-point font. Responses shall not exceed (8 pages) pages in length including images, data displays, charts, graphs, and tables. Page limitation does not include: 1 cover page. Do not include promotional materials. Please keep responses short and concise to fit within the required 6-page limit.
Interested contractors shall submit their SSN responses electronically to Danyelle Wilcox, Contracting Officer, at Danyelle.Wilcox@fema.dhs.gov and Ebenezer Wilson, Contract Specialist, at Ebenezer.Wilson@fema.dhs.gov no later than 1:00PM Eastern Standard Time (EST) on May 24, 2023.
70FB7023I00000005 Federal Emergency Management Agency
4/25/23, 11:53 AM Individual Identity Verification and Authentication Support Services
The Federal Emergency Management Agency (FEMA) is seeking a single Indefinite Delivery Indefinite Quantity (IDIQ) contract for Individual Identity Verification and Authentication Support Services. The contract will provide comprehensive data verification and authentication services for individuals registering for disaster assistance, including identity, occupancy, ownership, insurance, vehicle, and demographic information verification. FEMA requires the contractor to achieve 99% accuracy in identity verification, maintain 99.9% system uptime, and process up to 25,000 concurrent users with surge capacity for 50,000 transactions per hour. Proposals are due by December 11, 2024, and the government will evaluate offers based on best value, considering factors such as past performance, technical capabilities, and pricing. Key technical requirements include one-time password authentication, email intelligence risk assessment, digital identity verification, bank account validation, and fraud detection capabilities.
The solicitation is a full and open competition with no specific small business set-aside, though there are subcontracting goals of 43% for small businesses. LexisNexis is identified as the current incumbent contractor. The contract will have a 12-month base period from December 31, 2024, to December 30, 2025, with four additional 12-month option periods, potentially extending through December 30, 2029. The minimum contract value is $3,000, with a maximum order limit of 5,000,000 transactions per order. Estimated annual transaction volumes are approximately 2 million for most service categories, with some specialized services like COVID-related verification at 200,000 transactions annually. The primary place of performance will be at the contractor's facilities, with a size standard of $34 million under NAICS code 541519 for Other Computer Related Services. The contract includes 21 Contract Line Item Numbers (CLINs) covering various authentication and verification services, with both disaster-funded and non-disaster-funded components.
70FB70-24-R-00000002 Federal Emergency Management Agency
11/19/24, 1:12 PM