Contractor shall provide VA with teleicu solution.

Active Indefinite Delivery Contract Awarded Last action

Contract number
36C77620D0004
Awardee
Awarding agency
Task orders
42 $86,115,482 obligated

Award facts

Opportunity
Combined order value
  • $86,280,242 Current, with exercised options
  • $86,987,215 Potential, with all options
Last date to order 64% complete
IDV ceiling 86% used
$100,000,000.00
Award type
Single award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

The Department of Veterans Affairs Technology Acquisition Center awarded a single-award indefinite-delivery contract to Philips North America LLC on June 1, 2020, with a ceiling of $100 million and an ultimate completion date of May 31, 2030, to provide teleICU solutions nationwide.

Place of performance spans Andover, Massachusetts, with subordinate delivery locations including Baltimore, Maryland; Boise, Idaho; Cambridge, Massachusetts; Grand Junction, Colorado; Washington, D.C.; and Woburn, Massachusetts, reflecting the geographic scope of VA facility deployments.

The originating solicitation, posted December 10, 2019, anticipated awarding a single-award firm-fixed-price IDIQ contract for tele-ICU services nationwide using FAR parts 12 and 15 procedures. The NAICS code is 334510.

The base contract runs June 1, 2020 through May 31, 2030. All delivery orders under this IDIQ carry firm fixed-price pricing and no set-aside designation.

Recent task-order activity issued under this IDIQ includes two significant delivery orders from VA Technology Acquisition Center awarded September 2025: Task Order 39 (extended to July 30, 2027, ceiling $1.67 million) and Task Order 40 exercising optional CLINs 0002–0006 (ceiling $2.36 million, completion September 25, 2030). Additionally, VA Veterans Integrated Service Network 9 issued a tele-critical-care sustainment services order (August 30, 2025, ceiling $6.99 million, completion August 29, 2026). Earlier notable orders include Task Order 36 (Philips Sustainment, $6 million, September 2023–August 2024), Task Order 30 (TELECC implementation for Richmond and Asheville VAMCs, $5.79 million, August 2023–October 2026), and TELECC Program Implementation for VISN 10 and 15 (September 2023, $3.57 million, completion October 31, 2025). Cumulative task-order activity over the contract term spans clinical system sustainment, equipment refresh, PICIS interfaces, and facility-specific implementations across VA's integrated service networks.

Task orders

Task order Ordering agency Obligated Awarded
Telecc IDIQ TO42 36C24C26N0282 Veterans Integrated Service Network 9 (VHA) $1,523,708
Telecc IDIQ task order 41 36C24C26N0351 Veterans Integrated Service Network 9 (VHA) $7,533,134
Telecc task order 39 36C77625N0961 Veterans Integrated Service Network 9 (VHA) $1,670,226
Tele CC to 40 36C77625N0962 Veterans Integrated Service Network 9 (VHA) $2,234,454
Tele critical care sustainment services 36C77625N0689 Veterans Integrated Service Network 9 (VHA) $6,814,388
Telecc task order 33 VISN 6 36C77624N0874 VA Technology Acquisition Center $773,959
Telecc task order 34 - VISN 9 36C77624N0834 VA Technology Acquisition Center $802,173
Telecc task order 35 - VISN 1 36C77624N0836 VA Technology Acquisition Center $641,716
Task order 37 - VISN 1 36C77624N0840 Veterans Integrated Service Network 9 (VHA) $992,464
Task order 36 - philips sustainment 36C77624N0835 VA Technology Acquisition Center $6,002,456
Telecc program implementation and installation for VISN 10 and 15 vamcs. 36C77623N1011 VA Technology Acquisition Center $3,568,609
Philips enterprise sustainment contract 36C77623N0999 VA Technology Acquisition Center $5,552,525
Telecc implementation for richmond and asheville vamcs. Telecc technical and interface services for the HTM program… 36C77623N0836 VA Technology Acquisition Center $5,466,222
Covid-19 executive PM support - vaccine mandate. Contractor shall provide VA with teleicu solution. 36C77623N0479 VA Technology Acquisition Center $671,076
Covid-19 executive PM support - vaccine mandate. Contractor shall provide VA with teleicu solution. 36C77622N2980 VA Technology Acquisition Center $176,179
Covid-19 executive PM support - vaccine mandate. Contractor shall provide VA with teleicu solution. 36C77622N2985 VA Technology Acquisition Center $2,966,845
Covid-19 executive PM support - vaccine mandate. Contractor shall provide VA with teleicu solution. 36C77622N2983 VA Technology Acquisition Center $699,921
Covid-19 executive PM support - vaccine mandate. Contractor shall provide VA with teleicu solution. 36C77622N2797 VA Technology Acquisition Center $3,864,541
Covid-19 executive PM support - vaccine mandate. Contractor shall provide VA with teleicu solution. 36C77622N2368 VA Technology Acquisition Center $9,270
36C77621N4729 VA Technology Acquisition Center $2,526,210
Contractor shall provide VA with teleicu solution. 36C77621N4728 VA Technology Acquisition Center $3,772,443
36C77621N4725 VA Technology Acquisition Center $2,582,397
Contractor shall provide VA with teleicu solution. 36C77621N4741 VA Technology Acquisition Center $3,054,463
Contractor shall provide VA with teleicu solution. 36C77621N3856 VA Technology Acquisition Center $624,139
Contractor shall provide VA with teleicu solution. 36C77621N2937 VA Technology Acquisition Center $4,255,955
Contractor shall provide VA with teleicu solution. 36C77621N3037 VA Technology Acquisition Center $1,937,060
36C77621N2267 VA Technology Acquisition Center $2,792,147
Contractor shall provide VA with teleicu solution. 36C77621N1790 VA Technology Acquisition Center $3,415,602
Contractor shall provide VA with teleicu solution. 36C77621N1743 VA Technology Acquisition Center $215,168
Contractor shall provide VA with teleicu solution. 36C77621N1680 VA Technology Acquisition Center $1,683,753
Telecc task order 12 -picis interfaces 36C77621N1447 VA Technology Acquisition Center $1,570,993
Telecc task order 11 - east hub equipment refresh 36C77621N1457 VA Technology Acquisition Center $249,711
Telecc task order #10 - multiple facility round out 36C77621N1443 VA Technology Acquisition Center $408,658
Contractor shall provide VA with teleicu solution. 36C77621N0287 VA Technology Acquisition Center $1,200,000
Contractor shall provide VA with teleicu solution. 36C77620N0105 VA Technology Acquisition Center $140,757
Contractor shall provide VA with teleicu solution. 36C77620N0106 VA Technology Acquisition Center $225,208
Contractor shall provide VA with teleicu solution. 36C77620N0103 VA Technology Acquisition Center $143,245
Teleicu task order - VISN 9 36C77620N0108 VA Technology Acquisition Center $1,537,732
Contractor shall provide VA with teleicu solution. 36C77620N0102 VA Technology Acquisition Center $85,292
Caregility equipment 36C26320N1096 Veterans Integrated Service Network 23 (VHA) $289,000
Contractor shall provide VA with teleicu solution. 36C77620N0089 VA Technology Acquisition Center $1,393,019
Contractor shall provide VA with teleicu solution. 36C77620N0065 VA Technology Acquisition Center $48,663
Show all 42

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00013 · EO 14398 $0
Supplemental Agreement for work within scope P00012 · Telecc IDIQ modification to update price schedule. $0
Supplemental Agreement for work within scope P00011 $0
Supplemental Agreement for work within scope P00009 $0
Other Administrative Action P00008 $0
Supplemental Agreement for work within scope P00007 $0
Other Administrative Action P00006 $0
Supplemental Agreement for work within scope P00005 $0
Other Administrative Action P00004 · Covid-19 executive PM support - vaccine mandate. Contractor shall provide VA with teleicu solution. $0
Other Administrative Action P00003 $0
Supplemental Agreement for work within scope P00002 $0
Other Administrative Action P00001 $0
Original award $0
Show all 13

Quick answers

Who was awarded contract 36C77620D0004?

36C77620D0004 was awarded to Philips North America LLC by Veterans Integrated Service Network 9 (Veterans Health Administration) on June 1, 2020.

How much is contract 36C77620D0004 worth?

Orders under 36C77620D0004 have obligated $86,115,482. Their combined current value, with exercised options, is $86,280,242. Their combined potential value, with all options, is $86,987,215. 36C77620D0004's own ceiling is $100,000,000.

How many orders have been placed under contract 36C77620D0004?

42 orders have been placed under 36C77620D0004, the latest on August 31, 2026.

Who can order from contract 36C77620D0004?

36C77620D0004 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 36C77620D0004 competed?

The extent of competition for 36C77620D0004 was full and open competition. The government received 2 offers.

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