The Department of Veterans Affairs Veterans Integrated Service Network 12 awarded a single-award indefinite-delivery contract to Freedom-Elite II Joint Venture, a service-disabled veteran-owned small business, on September 25, 2026, with a ceiling of $7.398 million and an ultimate completion date of September 30, 2027.
Place of performance is Hines, Illinois, with contracting office oversight in Milwaukee, Wisconsin. The IDIQ supports 24/7 wheelchair van and sedan transportation services at the Edward Hines Jr VA Hospital, with transportation originating from veterans' residences, Midway or O'Hare airports, and Amtrak Union Station to designated VA facilities and between VA and non-VA facilities providing care at VA expense. Hines VA Hospital estimates 58,000 combined wheelchair van and sedan trips annually. The contractor must dedicate at least 20 wheelchair-capable vans and 20 sedans with 45 corresponding drivers. Vehicles require GPS tracking with mileage and idle-time capabilities, Illinois Department of Transportation safety compliance, and comprehensive insurance coverage of at least $500,000 per occurrence for bodily injury. Drivers must hold valid driver's licenses with fewer than five current points, possess three years of driving experience, clear NACI-level background checks, meet influenza vaccination requirements, and complete training in first aid, patient handling, defensive driving, and abuse prevention. The contractor must achieve minimum performance standards of 95% on-time confirmations and pickups, maintain quality control programs, and comply with Privacy Act requirements and Business Associate Agreements.
NAICS code 485991 (Special Needs Transportation) applies. One delivery order was issued under this IDIQ on September 25, 2026, with a ceiling of $569,125 and completion date of September 30, 2026, also for special mode transportation at Hines VA.