Indefinite Delivery Contract 36C25026D0005

Restoration Community Outreach, a minority-owned, veteran-owned, and service-disabled veteran-owned non-profit organization based in Saginaw, Michigan, has been awarded an Indefinite Delivery Contract valued at $1,752,000 by the Department of Veterans Affairs' Veterans Integrated Service Network 10 for Healthcare for Homeless Veterans services at the Saginaw VA Medical Center. The contract runs from October 1, 2025, through September 30, 2030, with no set-aside designation applied. The primary deliverable is the operation of a community-based residential program providing comprehensive shelter and supportive services for up to ten homeless male veterans, including emergency housing, meals, case management, therapeutic services, mental health and substance abuse treatment, and rehabilitation support. The contractor must maintain a low-demand environment where veteran participation in services is voluntary while ensuring compliance with prevailing wage determinations and applicable safety, accessibility, and privacy standards across the performance location in Saginaw County, Michigan.

The contract structure encompasses one base year with four optional twelve-month renewal periods, with a maximum capacity of 70,000 service days and a guaranteed minimum of 30 days in the initial performance year. Performance metrics and quality assurance requirements include 95% documentation accuracy, 55% positive veteran exit rates, 100% safety compliance, and six-month post-discharge outcome tracking, subject to quarterly performance assessments and unannounced inspections. The associated firm fixed-price delivery order issued under this Indefinite Delivery Contract carries a ceiling value of $1,796,311 and establishes specific requirements for personnel qualifications, timely service completion, quality control, regulatory compliance, and problem-solving capabilities. This procurement supports the Veterans Health Administration's mission to address homelessness among veterans through evidence-based community residential programs in the Saginaw area.