Tele-town hall

Active Indefinite Delivery Contract Awarded Last action

Contract number
36C24626D0089
Awardee
Awarding agency
Task orders
1 $70,000 obligated

Award facts

Opportunity
Combined order value
$70,000 Current and potential, with all options
Last date to order 2% complete
IDV ceiling 20% used
$350,000.00
Maximum order
$70,000.00
Award type
Single award
Who can order
Only the awarding agency
Contracting staff
NAICS code
517810 All Other Telecommunications
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Competed under SAP · 2 offers Simplified Acquisition
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The Department of Veterans Affairs Veterans Integrated Service Network 6 awarded a single-award IDIQ to Black Stone Services LLC, a Service-Disabled Veteran-Owned Small Business, on September 15, 2026, with a ceiling value of $350,000 and ultimate completion date of September 14, 2031.

The contract is set aside for Service-Disabled Veteran-Owned Small Businesses. Place of performance is Liberty, North Carolina.

The originating solicitation sought a Software-as-a-Service platform for virtual town hall engagement with integrated telephony to replace low-attendance in-person town halls at the Hampton VA Health Care System. The platform must support 12 to 16 scheduled town hall events annually with capacity for 20,000 live concurrent users, 100 inbound toll-free lines with pre-event robocall capability up to 40,000 dials, Interactive Voice Response surveys with real-time results, peer-to-peer texting, push/pull crowdsourcing technology, and real-time two-way communication via online and telephony channels. Post-event reporting must be delivered within 24 hours. The vendor must provide enterprise survey platforms, multi-platform compatibility, VA logo configuration, staff training, and technical support. All Veteran and employee data must remain VA intellectual property with secure segregation, privilege-based access controls, backup systems, and data purging within 72 hours of event completion. Security compliance includes FIPS 140-2, secure HTTPS/FTPS data delivery, Federal Records Act and Privacy Act provisions, and VHA records management training for all assigned personnel.

The performance period runs September 1, 2026 through August 31, 2027 (base year) plus four option years through August 31, 2031.

On September 15, 2026, Veterans Integrated Service Network 6 issued a $70,000 firm fixed-price delivery order under this IDIQ for tele-town hall services with ultimate completion date September 14, 2027.

Task orders

Task order Ordering agency Obligated Awarded
Tele-town hall 36C24626N1014 Veterans Integrated Service Network 6 (VHA) $70,000

Quick answers

Who was awarded contract 36C24626D0089?

36C24626D0089 was awarded to Black Stone Services LLC by Veterans Integrated Service Network 6 (Veterans Health Administration) on September 15, 2026.

How much is contract 36C24626D0089 worth?

Orders under 36C24626D0089 have obligated $70,000. 36C24626D0089's own ceiling is $350,000. A single order can be worth up to $70,000.

How many orders have been placed under contract 36C24626D0089?

1 order has been placed under 36C24626D0089, the latest on September 15, 2026.

Who can order from contract 36C24626D0089?

36C24626D0089 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 36C24626D0089 competed?

The extent of competition for 36C24626D0089 was competed under sap. The government received 2 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.

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